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The Derwentwater Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Derwentwater Hotel

Front of property
Premier Double Room with Lake View | Living area | Flat-screen TV
View from property
Manor Superior - 1-Bedroom Apartment | Living area | Flat-screen TV
Manor Superior - 2-Bedroom Apartment | Private kitchen | Coffee/tea maker, electric kettle

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking available
    Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
The Derwentwater Hotel, Portinscale, Keswick, England, CA12 5RE
  • Derwentwater
    5 min walk
  • Cumberland Pencil Museum
    17 min walk
  • Hope Park
    4 min drive
  • Carlisle (CAX)
    58 min drive

Room options

View all photos for Family Triple Room

Family Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin with Lake View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin with Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double with Lake View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double with Lake View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
Keswick Park Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (307)
The price is CHF 142
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Keswick Park Hotel

About this property

The Derwentwater Hotel

Hotel in Keswick with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a garden.
The Derwentwater Hotel offers 47 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Derwentwater Hotel. During your stay, you're just a quick walk from Womenrock. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Womenrock and 5 minutes on foot from Derwentwater
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Derwentwater Hotel also features a terrace, a garden, and a picnic area. For a fee, parking is available.

This 3-star Keswick hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Deers Leap Restaurant – On-site restaurant.
Derwent Bar – On-site bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Deers Leap Restaurant
  • Derwent Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.95 per person
  • Self-parking fee: GBP 6 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

Property is also known as

The Derwentwater Hotel Hotel
The Derwentwater Hotel Keswick
The Derwentwater Hotel Hotel Keswick

The Derwentwater Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 59 out of 236 reviews" "
Rating 8 - Good. 77 out of 236 reviews" "
Rating 6 - Okay. 44 out of 236 reviews" "
Rating 4 - Poor. 33 out of 236 reviews" "
Rating 2 - Terrible. 23 out of 236 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Louise

Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we were taken to the apartments over the road although we had booked a room within the hotel.We found this apartment to be shabby and well in need of a refurbish.there was a hole in the bathroom door both settee/sofa beds appeared very dirty no tea coffee milk etc although there was a kitchen area and this was an upgrade we were told.When we complained staff were helpful in finding a room within the hotel which was also in need of a refurbishment
Stayed 2 nights in Aug 2024

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities
This was a fine place in in the lake district. Some of the staffwere extremely sweet and
Stayed 1 night in Jul 2024

8/10 Good

Gurjeevan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Hotel
It was a beautiful hotel with great garden. The dinner and breakfast was very nice and the staff was very pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
In need of updating but friendly staff.
Friendly staff and room fairly comfortable. A great location and lovely garden. This hotel is tired and in need of updating. Breakfast was ok. Some issues with the hot water. Could be cleaner.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

You cancelled my booking less than 48 hours before arrival because of a water issue. Despite that, I continued to receive emails regarding my stay, asking if I wanted to upgrade my stay, check in experience and now this… I was unable to find alternative accommodation in the Keswick area at such short notice and continuing to receive emails from yourselves (presumably automated and not checked?) were not helpful. I suggest you modify your automated reply system.
Stayed 3 nights in Aug 2024

6/10 Okay

Philip

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Disappointed with stay
Didn't get the room we booked, looking at a wall as a view until my partner sent bespoke an email then we got the room we booked in the first place plus they were no house keeping for the room unless you asked for it . Room needs updated. Dining room not open, had to order off bar menu. Staff painting in sitting area around us while sitting there.and will not be back at this hotel again
Stayed 4 nights in Aug 2024

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very run down, needs complete overhual, dirty, definitely extremely over priced
Stayed 4 nights in Aug 2024

4/10 Poor

Mia Louise

Stayed 1 night in Jul 2024

4/10 Poor

Mikael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked an over night stay at this hotel for a great price at short notice. Love the location, a picturesque walk into Keswick takes around 25 Minutes. Our room although didn’t have a view was immaculate. The staff were extremely friendly and professional.
Stayed 1 night in Jul 2024

10/10 Excellent

S

Stayed 1 night in Jul 2024

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Nick

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Dated but great stay, great staff
Great staff and service, hotel dated, could definitely do with a kettle in the rooms, the location is awesome
Stayed 1 night in Jun 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service
The hotel was undergoing some redecoration work during our stay but this did not spoil the experience. The staff are very helpful and made our stay a pleasant one.
Stayed 1 night in Jul 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unpleasant stay
Our room was fine but the bathroom had a puddle next to the toilet and as a whole could only be described as grotty. The grouting had black mold on it and where there had been handles in the bath (broken off) there was also black mold. We asked to change rooms but unfortunately there were no other rooms available. Reception did move us the following day to a deluxe apartment which was lovely but we had no idea if was self catering with absolutely nothing provided like soap, tea, coffee and having had a drink at lunchtime couldn't drive anywhere to buy these. Dinner in the hotel on the first evening wasn't great, my burger overcooked and onion rings had disintegrated, wrong puddings came out and when the correct ones did, cold custard and the inside of the puddings were stone cold. The staff were lovely and did everything they could to help but I would never stay here again unless it was completely refurbished. It may be cheap for the area but you get what you pay for.
Stayed 2 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Hotel look tired. It requires upgrading
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed for 2 nights with a dog. Hotel in the process of refurbishment. Our room was lovely, great view of the large beer garden with a short walk to the lake. Very friendly staff and good food. 20 min walk into Keswick which is very dog friendly too. Will be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Adam

Stayed 1 night in Jun 2024

2/10 Terrible

daniel

Disliked: Cleanliness, property conditions & facilities
Bad
Avoid! The hotel advert is not a true representation of what we had seen. The hotel was so outdated it was like going back to the 80’s, the bathroom was disgusting 1) unfinished filler everywhere 2) mould everywhere 3) cobwebs everywhere so not been hoovered in a while. All in all waste of money.
Stayed 1 night in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
A gem of a place!
Great hotel and although not spanking new it has the most fabulous location on banks of Derwentwater and is super dog friendly, Keswick town just a 20min walk away. Fresh decor in bedroom and super comfortable bed.Lovely staff especially Sue, breakfast and bar meals were good. Beautiful sprawling gardens were the perfect spot to enjoy a drink in the evening sunshine.We can’t wait to return!
Stayed 2 nights in Jun 2024

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent hotel if travelling with your dog; the welcome and outdoor facilities are very good. The room was warm and attractive. It was a shame the nice restaurant wasn't used for evening meals. The bar area got pretty crowded and is fairly basic. The TV was very obvious and needed subtitles on if it's to be helpful. The staff were helpful and courteous.
Stayed 3 nights in Jun 2024

8/10 Good

Debby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024