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Gilmore Hotel, Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Gilmore Hotel, Trademark Collection by Wyndham

Fishing
Room, 1 Queen Bed, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Bar (on property)
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Free airport shuttle
  • Laundry
  • Housekeeping

Explore the area

Map
326 Front St, Ketchikan, AK, 99901
  • Port of Ketchikan
    ‪2 min walk‬
  • Southeast Alaska Discovery Center
    ‪4 min walk‬
  • Tongass Historical Museum
    ‪4 min walk‬
  • Ketchikan, AK (KTN-Ketchikan Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Ocean View

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Ocean View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Room, 2 Queen Beds, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Ocean View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking, Ocean View

Room, Multiple Beds, Non Smoking, Ocean View | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Non Smoking, Ocean View

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Front of property

The Inn at Creek Street

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (272)
The price is CHF 160
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Inn at Creek Street

About this property

Gilmore Hotel, Trademark Collection by Wyndham

Boardwalk/promenade hotel with free airport shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Gilmore Hotel, Trademark Collection by Wyndham offers 34 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Gilmore Hotel, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Port of Ketchikan. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy seafood while dining at Annabelles
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Port of Ketchikan and 4 minutes on foot from Southeast Alaska Discovery Center
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Gilmore Hotel, Trademark Collection by Wyndham also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Ketchikan hotel is smoke free.

Annabelles – This restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Annabelles

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed between 1 October and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Gilmore Hotel, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gilmore Hotel
Gilmore Hotel Ketchikan
Gilmore Ketchikan
Hotel Gilmore
Gilmore Hotel, Trademark Collection by Wyndham Hotel
Gilmore Hotel, Trademark Collection by Wyndham Ketchikan
Gilmore Hotel, Trademark Collection by Wyndham Hotel Ketchikan

Gilmore Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 566 reviews
Rating 8 - Good. 199 out of 566 reviews
Rating 6 - Okay. 136 out of 566 reviews
Rating 4 - Poor. 65 out of 566 reviews
Rating 2 - Terrible. 31 out of 566 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Stayed 2 nights in Sep 2024

4/10 Poor

Carlos, Loveland

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Charming old hotel, very dated, loud street front.
Stayed 3 nights in Aug 2024

8/10 Good

Ken

Stayed 2 nights in Sep 2024

6/10 Okay

Mindy

Travelled with partner
Liked: Cleanliness, staff & service
Room was loud every morning at 430am from the garbage trucks. We stayed 3 nights and were given the worst room. Windows opened to an ally where there was yelling and profanity yelled during the night. No elevators. Great location. Easy to walk to shopping and sites. Microwave and bags of ice were available making eating convenient. Hot chocolate and apple cider available for free. Old hotel but updated nicely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, amenities
Located in the heart of town, this hotel has old charm with modern amenities.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Comfortable, but very old and iver priced
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located in the downtown area. It is a hotel with a history, so a little tired in spots, but very friendly staff and a clean environment. It was just a one night stopover before getting on a boat.
Stayed 1 night in Sep 2024

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Forgot the door code to the front door, and the doorman turned around, sat on his phone, and pretended he didn’t see me knocking for ten minutes, as though he would leave me out to sleep on the street. The staff were incredibly rude.
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Quaint historic hotel in the heart of downtown. Clean and comfortable rooms. Staff is very helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and enjoyed the friendly staff. No elevator could be difficult. Bathrooms were clean and upgraded..enjoyed the area very much.
Stayed 2 nights in Aug 2024

4/10 Poor

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
STILL NEEDS AN ELEVATOR
Stayed 1 night in Jul 2024

6/10 Okay

jianjun

Travelled with family
location is good. Building is old and window outside is wall.
Stayed 1 night in Aug 2024

10/10 Excellent

Marvin E

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Gina

Stayed 1 night in Aug 2024

6/10 Okay

Gina

Liked: Cleanliness
Disliked: Amenities
Nice historic hotel. Great location and walkable to lots of shops, restaurants and bars. There is no elevator so have to pack your luggage up and down stairs, there is no AC so it can get really warm, very noisy with windows open of people out in the street coming out of the bars, and the cruise ships docking or leaving port.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 3 nights in Aug 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
when it is very hot outside, you need to have the windows open, and then you get to listen to the late night bars It does stay relatively cool, except when temperatures are extra high for Ketchikan
Stayed 3 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night left early next morning, check in was supwr easy and fast.
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is next to a restaurant which seems to vent their frying grease directly into the building. The entire hotel reeks of fryer grease and the downstairs/landing carpet is extremely greasy since restaurant employees walk through the tiny lobby. We were given a room right next to the hotel room keeping laundry, so we had a tremendous amount of noise for at least 12 hrs daily from washing, drying, beeping, employees yelling at each other. The hotel desk clerks are rarely at the front desk at night (they hang out on the street or in the restaurant). Our room also had a tiny window facing an interior ally area which was connected to the restaurant, so we got a lot of employee noise and banging around from that. There aren't many decent hotel options in Ketchikan, but if you have any other choices, don't stay at the Gilmore.
Stayed 3 nights in Aug 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice old fashioned hotel . Was warm in room with no air conditioning and no screens on windows . But overall nice and clean.
Stayed 1 night in Aug 2024

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but quaint
From the outside the hotel looks old and a little run down. But once you enter, its nice and clean and full of historic photos. Our room was nice and spacious and it seemed pretty clean (tho I didnt bring a blacklight flashlight to officially check). The TWO downsides are NO elevator (we were on the 3rd floor), and NO parking. There is a bell hop to help carry luggage to your room, and there is street parking as well as a lot across the road. It says 2 hr parking between 8am-5pm everywhere, but we left our car all day and didnt receive a ticket or anything. Overall we liked this hotel. Anthe at the front desk was sweet and helpful. There is always complementary water and coffee on the landing between the first and second floors. My husband and I especially enjoyed looking at all the old photos of Ketchikan! It also gave us a good rest in between floors.
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Reed

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Charming Old Hotel
It is an old hotel from 1927 so it has charm but also has piecemeal updates to bring it into the 21st century. It still has no elevator. Our biggest complaint was the lack of a place to hang things up. The hotel does provide free transport to and from the airport ferry. The ferry costs $6 per person one way.
Stayed 2 nights in Jul 2024