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La Concha Key West, Autograph Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Concha Key West, Autograph Collection

Exterior
Beach nearby, beach towels
Premium bedding, pillow-top beds, minibar, in-room safe
View from room
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
430 Duval St, Key West, FL, 33040
  • Duval Street
    1 min walk
  • Harry S. Truman Little White House
    6 min walk
  • Mel Fisher Maritime Museum
    6 min walk
  • Key West, FL (EYW-Key West Intl.)
    14 min drive

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for PURE wellness King

Premium bedding, pillow-top beds, minibar, in-room safe

PURE wellness King

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, View, Corner

Penthouse, 1 King Bed, View, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, 1 King Bed, View, Corner

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Balcony

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, View (Island)

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, 1 King Bed, View (Island)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

La Concha Key West, Autograph Collection

Hotel with 3 restaurants, steps from Duval Street
Along with 3 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include self parking, concierge services and a 24-hour front desk. Housekeeping is available on request.
La Concha Key West, Autograph Collection offers 160 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

La Concha Key West, Autograph Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Duval Street. Free WiFi in public areas, 3 restaurants and 2 bars are available.
  • Free WiFi
  • Enjoy Caribbean cuisine with pool views at Perla, one of the property's 3 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Duval Street and 6 minutes on foot from Harry S. Truman Little White House
There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly La Concha Key West, Autograph Collection. For a fee, parking is available.

This Key West hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
Perla – Overlooking the pool, this restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Tropicado – On-site restaurant. Open daily.
Pool Bar – On-site bar. Open daily.
El Dom – On-site restaurant. Open daily.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 5 to 30 per person
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • El Dom
  • Perla
  • Pool Bar
  • Tropicado

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 24

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March and 31 March)
  • Destination fee: USD 30.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Uncovered self-parking fee: USD 35 per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Concha
Crowne Plaza Concha Hotel
Crowne Plaza Concha Hotel Key West
Crowne Plaza Concha Key West
Crowne Plaza Key West
Key West Crowne Plaza
Concha Hotel Key West
Concha Hotel
Concha Key West

La Concha Key West, Autograph Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 528 out of 1104 reviews" "
Rating 8 - Good. 237 out of 1104 reviews" "
Rating 6 - Okay. 166 out of 1104 reviews" "
Rating 4 - Poor. 102 out of 1104 reviews" "
Rating 2 - Terrible. 71 out of 1104 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marlaika

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff were nice
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Expedia listing did not state that the pool was closed and the hotel was under renovation. Neither did the Marriott listing for the property. I would have never chose this hotel had I known. The noise was unbearable at times.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat their air conditioning and location! Worth every penny!
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Hotel was under construction during our visit and I either missed the memo or didn’t see disclaimer when booking. No pool due to construction. Room was super small and tight to the point of feeling cluster phobic. Room also smelled very humid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Stayed 4 nights in Aug 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
The elevator close to our room did not work. It was not marked as not working. The housekeeping staff wasn’t informed. They kept telling us to use it, instead of carrying all our bags up stairs etc. They promised a free drawstring bag with the destination fee. We checked for 3 days. They didn’t have any. Construction was very noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a nice looking hotel. Rooms are neat and very clean. Service has a lot of room for improvement. I think management need to train their employees better, they seem lost in their job positions starting from the lobby ending in the restaurants. Overall an average hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been staying there for years. Landmark.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating. They went above and beyond to meet our needs. We loved the old feeling and decor of the place mixed with the updated renovations. We also we love the lore of the facility. The idea of staying in a hotel that is said to be home of paranormal activities was a huge bonus for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Stayed 2 nights in Sep 2024

8/10 Good

Daren

Travelled with partner
Liked: Staff & service, amenities
Think its uncalled for to have to pay to park on hotel property when you already are paying to stay at their facility.
Stayed 3 nights in Sep 2024

4/10 Poor

Frank

Disliked: Cleanliness
It took over two hours check in….
Stayed 1 night in Aug 2024

10/10 Excellent

Kimmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Drove to key west and had lots of parking spaces! Was $30 a day to park unsure if that was advertised in the description. They have complimentary beach chairs and towels which was nice and the rooms were updated and clean overall great hotel!
Stayed 2 nights in Aug 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Vincent

Travelled with family
Stayed 2 nights in Aug 2024

2/10 Terrible

Madison

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ago Me and my husband were so excited to visit this resort and were very disappointed from the minute we arrived. If you check in before 4:00 you have to pay $300 to enjoy any of the amenities on site including the pool. Next we were able see our room, the outdoor oasis tub was filled with debris and bird feces. The pool didn’t play any music half of the time and rarely had entertainment. You are asked to tip after everything you consume which I have never experienced at an all inclusive. Staff was unfriendly. We finally found a great fresh squeezed pineapple drink they made in house on Friday. They ran out after our second one. We were disappointed to learn the next day they had no plan in for making anymore and we were just out of luck. The pool area was very disappointing. It smelt like sewer everywhere you went. Nothing you would think a resort at this kind of price would have. The view of the water is brown and unflattering with some low grade floats in the water. Have never stayed at an all inclusive that was this bad! Will never return, wanted to leave 15 minutes after getting there but they would not offer a refund
Stayed 2 nights in Aug 2024

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Currently the LaConcha is under major renovations. Most amenities are not available at this time. The property is centrally located, clean and the staff very good. Will return when property is complete!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot
Amazing stay! We always love staying here and this is the first time since the renovation! Great staff, cute rooms, and right in the middle of everything Duval! We will absolutely be back!
Stayed 2 nights in Jul 2024