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Hotel Khiva Palace

3.0 star property

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Photo gallery for Hotel Khiva Palace

Lobby
Front of property
Superior Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Amir Temur, Khiva, Xorazm Region, 220900
  • Tosh-hovli Palace
    ‪14 min walk‬
  • Alla Kuki Khan Madrasah
    ‪14 min walk‬
  • Dishon-Qala
    ‪14 min walk‬
  • Urgench (UGC-Urgench Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Quadruple Room

  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, laptop workspace

Comfort Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Khiva Palace

Hotel in Khiva with full-service spa and steam room
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a steam room and 24-hour room service.
Hotel Khiva Palace offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
During your stay at Hotel Khiva Palace, you'll be within walking distance of Tosh-hovli Palace. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking and extended parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and bicycles to rent
  • Within a 15-minute walk of Tosh-hovli Palace and Alla Kuki Khan Madrasah
  • Airport shuttle service available for a fee
Hotel Khiva Palace offers its guests a full-service spa, a steam room, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Khiva Palace. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Khiva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Hotel Khiva Palace has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: UZS 60,000 for adults and UZS 30,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washing machine
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UZS 37500.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately UZS 60000 for adults and from UZS 30000 for children
  • Airport shuttle fee: UZS 170000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: UZS 170000 (one-way), (from 8 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts cash
Hotel Khiva Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
  • The seasonal pool will open in March and close in November.
  • Pool access is available 24 hours a day.
  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Khiva Palace Hotel
Hotel Khiva Palace Khiva
Hotel Khiva Palace Hotel Khiva

Hotel Khiva Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jawad

Liked: Staff & service
Room was pretty big (was upgraded on arrival). Breakfast options were nice but cold even at 7am. Corridors were dim late at night (albeit manageable)
Stayed 1 night in Sep 2024

6/10 Okay

Arlo

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was about a 20 minute walk from Old Khiva. otherwise it was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel, short walk to Ichan Kala. Spacious rooms, excellent breakfast and friendly helpful staff.
Stayed 3 nights in Apr 2023

8/10 Good

shahin

Liked: Cleanliness, amenities, property conditions & facilities
The place is walking distance to railway station, and close to the old city . They charged me for airport taxi even though it says is free on the listing
Stayed 2 nights in Oct 2022

10/10 Excellent

Sumblina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Steen Karsk

Hotel is basic and adequate but no more. Rooms are very basic and dated, and don´t expect anything more than a bed and a bathroom. Was given a room facing to a noise theme park which played loud music until 10:30pm. Furthermore, water pressure in the shower was almost non-existent and the power went out on the last day.
Stayed 2 nights in Sep 2024

8/10 Good

sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix
Les +: Hôtel très bien placé, à 700m du centre historique et à 200m de la gare. Chambre vaste et propre, très très calme. Petit déjeuner correct et varié (vrai expresso ).Personnel aidant et à l écoute. Les -: la piscine était verte pendant 2 jours mais ils l ont nettoyé le 3e jour. La clim de notre chambre était faible (mais nous n avons pas demandé à changer). L hôtel mériterait un meilleur entretien autour de la piscine mais rien de grave
Stayed 2 nights in Jul 2024

8/10 Good

Fabio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in posizione comoda per la vicinanza alla stazione di Khiva ma anche all'ingresso della città. Ampie camere e spaziosi anche gli ambienti comuni. Staff disponibile e pronto a risolvere inconvenienti e intoppi. Colazione sufficiente. Piscina poco invitante
Stayed 2 nights in Aug 2022

10/10 Excellent

marie pierre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement ! Très serviable ! Joli piscine ! Je recommande
Stayed 2 nights in Aug 2022

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, I arrived early but I was able to get in my room immediately. Location is great, especially if you arrive by train. Walking distance from the railway station and also walking distance to the old town. Breakfast was okay, typical Uzbek breakfast. Rooms were clean but a bit wornout. There is a restaurant downstairs so you'll hear the music to your room, luckily both nights I stayed the party ended by 9pm so it didn't really disturb.
Stayed 2 nights in Mar 2022