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Dmall Hotel

4.0 star property
VIP Access

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Photo gallery for Dmall Hotel

Reception
Reception
Exterior
Terrace/patio
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
  • Kigali Heights
    ‪20 min walk‬
  • Kigali Convention Centre
    ‪4 min drive‬
  • BK Arena
    ‪4 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪12 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 26 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 1 King Bed

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About this property

Dmall Hotel

Hotel in Kigali with casino and free breakfast
A casino, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a bar/lounge, a conference centre and a business centre.
Dmall Hotel offers 36 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Dmall Hotel, you're just a quick walk from Rwanda Development Board. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Dmall
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 6 minutes on foot from Rwanda Development Board and a 4-minute drive from Kigali Convention Centre
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A casino, a fitness centre, and a terrace are also featured at the business-friendly Dmall Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 4-star Kigali hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Dmall – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dmall

Things to do

  • Casino (1,076 square feet of space)
  • Gaming table
  • Gym
  • Slot machine

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20481816

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali

Dmall Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 58 reviews
Rating 8 - Good. 19 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Odeth

Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service, amenities
Rooms are poorly furnished. Very cheap looking.
Stayed 1 night in Aug 2024

8/10 Good

Christian, Accra

Liked: Cleanliness, amenities, property conditions & facilities
It’s a good place to crush. They’ve got casino inside of it. I like their style tho.
Stayed 1 night in Sep 2024

2/10 Terrible

cindy

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC did not work everything feel dirty. Bathroom with mold.

10/10 Excellent

Miguel, PONCE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super super super. Staff. Food Room. Waoooo
Stayed 1 night in Jun 2024

10/10 Excellent

Phanuel

Liked: Staff & service
Quality service.
Stayed 2 nights in Jun 2024

2/10 Terrible

MITESHKUMAR, Nairobi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
they never sent vehicle to pick me from airport yet it was agreed
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

6/10 Okay

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value
Rooms were very good and clean. It was also well located for my needs and 15min from the airport. It was generally good value.
Stayed 5 nights in Mar 2024

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for business
Well priced hotel . Has its own little casino and a Chinese restaurant but no separate bar area. Staff were pleasant and food good and well priced .
Stayed 4 nights in Mar 2024

8/10 Good

Oluwafemi

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Central hotel
Hotel is central to most places
Stayed 8 nights in Feb 2024

10/10 Excellent

Eunje

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
I've really enjoyed my stay at the Dmall Hotel as the hotel was amazing. Cleanliness is a priority and the room also spacious at Dmall Hotel. I enjoyed the breakfast too and hope to be back again.
Stayed 2 nights in Dec 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was very good and care was demonstrated willingly.
Stayed 2 nights in Aug 2023

8/10 Good

David, Simpsonville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great room, great breakfast. My only complaint would be traffic noise.
Stayed 1 night in Jul 2023

6/10 Okay

Pilar

Stayed 1 night in Jul 2023

8/10 Good

layo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport but without the plane noise. Good attentive staff and very helpful.Good location to go downtown. Food was OK but breakfast needs some work
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, clean and friendly staff.
Stayed 4 nights in Mar 2023

6/10 Okay

Sabiu

Stayed 5 nights in Feb 2023

10/10 Excellent

Remilekun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is good. Decent and central area with easy access to everywhere. Complimentary airport shuttle was prompt and smooth. Check-in was seamless. There is a supermarket on site with virtually everything you need. Complimentary bottled water were supplied daily. Breakfast was average though. The staff were courteous, pleasant and friendly. Special shout out to Sandra, Deborah and the ever smiling Nadege. So also the driver and cleaning staff. I recommend.
Stayed 2 nights in Feb 2023

8/10 Good

Babajide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2023

6/10 Okay

EMMANUEL

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Love they offered airport transportation. That’s always important for me. Nice city view from my hotel room. Breakfast was ok. They’re more of an Asian hotel so their food selection was mostly Asian instead the of an African cuisine. Wish the hotel had a pool. Overall great hotel to stay at.
Stayed 6 nights in Oct 2022