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The Manor Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Manor Hotel

Front of property – evening/night
Gym
Nightclub
Nightclub
Sports facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included

Explore the area

Map
KG 552 Street, Kigali, Kigali
  • Kigali Golf Club
    9 min walk
  • Ivuka Arts Kigali
    3 min drive
  • Inema Art Center
    4 min drive
  • Kigali (KGL-Kigali Intl.)
    19 min drive

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Golf View

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, 1 Bedroom, Golf View

  • 250 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Standard Single Room

  • 40 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Double Room

20 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Executive Double Room

  • 55 sq m
  • City view
  • Sleeps 2
  • 2 King Beds OR 2 Single Beds

View all photos for Deluxe Twin Room

Balcony view

Deluxe Twin Room

  • Golf view
  • Sleeps 2
  • 1 Large Single Bed

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The price is CHF 203
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

The Manor Hotel

Family-friendly Kigali hotel in Remera with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a nightclub, 3 bars/lounges and a health club are on-site.
The Manor Hotel offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and free toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SALS' SPA has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. Children under 16 years old are not allowed in the spa without adult supervision.
During your stay at The Manor Hotel, you're just a quick walk from Kigali Golf Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Indian cuisine with garden views at Shere Sardar, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body scrubs or massages at SALS' SPA
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 15 minutes by car from Presidential Palace Museum
  • Airport shuttle service available for a fee
The Manor Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a sauna are also featured at the family-friendly The Manor Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.
Shere Sardar – This poolside restaurant specialises in Indian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Marco´s – This poolside restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Silk – Overlooking the pool and garden, this restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner.
O´Connels – Overlooking the pool and garden, this bar serves lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, French, Hindi, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Marco´s
  • O´Connels
  • Shere Sardar
  • Silk

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
The Manor Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Manor Hotel Kigali
Manor Kigali
The Manor Hotel Hotel
The Manor Hotel Kigali
The Manor Hotel Hotel Kigali

The Manor Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 79 reviews" "
Rating 8 - Good. 28 out of 79 reviews" "
Rating 6 - Okay. 21 out of 79 reviews" "
Rating 4 - Poor. 8 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness
View of the golf course. Large shower/bath/toilet, verandah. Swimming pool, outside seating areas.
Stayed 4 nights in Jul 2024

2/10 Terrible

Jimmy Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in May 2024

6/10 Okay

Michel, Kalamazoo

Liked: Staff & service
Disliked: Amenities
The place has great potential. A few things can be improved to make it better. The breakfast is basic, there is less things to eat each day. The food at restaurants is overcharged based on what you can find at nearby and better restaurants. Room are comfortable but amenities in room is lacking.. eg: there was only 2 hangers. Sanitary equipment is very old and outdated in bathrooms etc. The few improvements can give the place a better reputation and attract more customers.
Stayed 8 nights in Dec 2023

6/10 Okay

Fergus

Travelled with partner
Liked: Cleanliness, staff & service
Noise and owner using hotel for other business, like swimming lessons for kids.
Stayed 5 nights in Mar 2022

8/10 Good

Eduardo

Stayed 6 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2021

4/10 Poor

Mansoor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing non-stay
Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Stayed 1 night in Nov 2020

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great value for business stays.
Stayed 2 nights in Nov 2020

8/10 Good

Joakim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff butt worn down
Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
Stayed 2 nights in Aug 2019

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Great service friendly staff needs s makeover
The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Stayed 12 nights in Aug 2019

8/10 Good

yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It was comfortable
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly and well mannered staff. Keep up the good work !
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good bones, good staff, bathroom updates suggested
This hotel is tucked away in a quiet residential area. It was ideal for adjusting to the time change. It does require taxis to head to any points of interest. The food was good, and the staff was very kind and helpful. Our room needed updating (particularly the bathroom) but was very spacious and we had a beautiful view of the Rwandan hills.
Stayed 2 nights in Nov 2018

10/10 Excellent

Tricia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great! beautiful view of the city. I would highly recommend this hotel.
Stayed 1 night in Nov 2018

6/10 Okay

Anneke, Mombasa

Liked: Staff & service
Disliked: Property conditions & facilities
Very friendly staff. Rooms old fashioned. Nice city view from the balcony.
Stayed 2 nights in Sep 2018

10/10 Excellent

Dr Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We were very satisfied about the service and the standard of the place
Stayed 8 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Some amazing photoshop done on the photos... place is falling apart, from shower heads to doorknobs... few staying here so while the staff were friendly, they hover around and watch your every move, impossible to relax. Does not match the price, 40 bucks maximum, even in Kigali. I left early. Beware the reviews, take a glance and you’ll see some patterns that arise suspicions of how genuine they are.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated and overpriced.
This hotel is so overrated. It's old and dumpy, although the beds were clean and comfortable and the staff were extremely friendly. In general though, the rooms are old and smell musty. There's no working elevator so you have to take mazes of stairs to the rooms. My first room had a leak in the ceiling which led to dripping all night. The shower was also spraying into the room. There are like 5-6 restaurants and bars in the place, but almost all empty except for 1-2 people. It may have been glorious back in the day, but now it's dated and overpriced.
Stayed 4 nights in Mar 2018

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax in Kigali
Trip was amazing to Kigali The Manor Hotel was a bonus the staff was so polite and kind at all times Staying at the manor hotel was wonderful very good food and service
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel with friendly staff and good facilities. Has a variety of pretty nice restaurants and a pleasant garden. The double bed in the suite was the biggest I have ever seen. Carpet in the hallways could need a revamp here and there, but over all this place is in pretty good shape.
Stayed 4 nights in Nov 2017

10/10 Excellent

Christian , MDR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Not in Kigali Center but very convenient .Food is excellent by Rwandan standards

6/10 Okay

Vishal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
badget hotel with Indian restaurant
badly needs maintenance, shower was very poor