Grand Wailea Maui, A Waldorf Astoria Resort

5.0 star property

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Photo gallery for Grand Wailea Maui, A Waldorf Astoria Resort

2 bars/lounges, 2 poolside bars, swim-up bar
7 restaurants, breakfast served
7 restaurants, breakfast served
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Room service

Explore the area

Map
3850 Wailea Alanui Drive, Kihei, HI, 96753
  • Shops at Wailea
    ‪3 min walk‬
  • Wailea Beach
    ‪9 min walk‬
  • Wailea Shopping Village Shopping Center
    ‪13 min walk‬
  • Kahului, HI (OGG)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Garden View (3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Napua Hikina Suite With Family Den)

  • Sleeps 4
  • 1 King Bed

Grand Suite, Multiple Beds (Napua)

  • Sleeps 6
  • 2 King Beds

Room, 2 Queen Beds, Terrace

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Garden View

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Ocean View

  • 59 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Napua)

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 59 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Napua)

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Bathtub

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Honua Ula)

  • 119 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Napau Suite, 3x3 Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette (Napua Komohana Suite)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Wailea)

  • 181 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed with Sofa bed, Non Smoking (Napua)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking (Napua)

  • 66 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lagoon View, Ground Floor

  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (3x3 Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Ocean View (Napua, Mobility)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Napua Nani)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Napua)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Bay View (3x3 Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Molokini)

  • 181 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 181 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Alii)

  • 121 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

Luxury resort on the beach, with 9 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Wailea Maui, A Waldorf Astoria Resort's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. Change of towels is available on request
Grand Wailea Maui, A Waldorf Astoria Resort offers 795 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished lanais. Beds feature premium bedding. Televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries.

This Kihei resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

9 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a lazy river, a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kilolani Spa has 40 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Grand Wailea Maui, A Waldorf Astoria Resort. During your stay, you're just a quick walk from Wailea Beach. Enjoy features like free WiFi in public areas, plus 9 outdoor pools and 7 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • For dining with ocean views, stop by Olivine, one of the property's 7 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the lazy river or swim in the 9 outdoor pools
  • Indulge with deep-tissue massages, detox wraps or aromatherapy at Kilolani Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Just a 1-minute drive from Wailea Beach and 7 minutes from Kamaole Beach Park
  • Dogs welcome for a fee (restrictions apply)
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Wailea Maui, A Waldorf Astoria Resort, you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness centre and a steam room. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kihei resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Olivine – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Botero Lounge – This sushi bar only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Humuhumunukunukuāpuaʻa – Overlooking the ocean, this seafood restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Loulu – On-site coffee shop. Open 24 hours. Open daily.
ʻIkena – This buffet restaurant only serves breakfast. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 55 to 65 for adults and USD 45 to 65 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Botero Lounge
  • Humuhumunukunukuāpuaʻa
  • ʻIkena
  • Loulu
  • Olivine

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 spa tubs
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Art gallery
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Kayaking
  • Lazy river
  • Paddleboard
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Stereo
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 28,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 55 to 65 for adults and USD 45 to 65 for children
  • Valet parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Wailea Waldorf Astoria Resort
Grand Waldorf Astoria Resort
Grand Wailea Waldorf Astoria
Grand Waldorf Astoria
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Grand Wailea A Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria Resort
Grand Maui Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria
Grand Maui Waldorf Astoria
Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort
Resort Grand Wailea Maui, A Waldorf Astoria Resort
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea A Waldorf Astoria Resort
Wailea Maui Waldorf Astoria
Wailea Maui, A Waldorf Astoria
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea Maui, A Waldorf Astoria Resort Resort
Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Grand Wailea Maui, A Waldorf Astoria Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1002 reviews
Rating 8 - Good. 151 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not five star property. The extortionate cost of basic amenities left a bad taste in our mouths for example, $65 a night for parking is the highest I have ever heard of and I travel all the time! The sun loungers and beach chairs are included in the $55 per night resort fee but you need to be in the line of people reserving them at 7am every single day. They are all reserved by 730am and then you lose out for the day. Beach chairs are few and far between in 8 days I asked twice daily and nothing was available. Had to sit on the sand on a towel or, rent a beach lounger for $150. For a family this adds $300 per day. The pool bed situation is out of control. Beds are jammed together forcing people to rent poolside cabanas starting at $800 and up to $3200 per day! Sadly, despite the beach and surroundings being lovely I wouldn't return. The Four Seasons and Andaz are much nicer with plenty of room and much more relaxing. Sadly, we were incredibly underwhelmed at the Grand Wailea. The spa is incredible and has the quality wow factor. Prices range from $200 but lovely service.
Stayed 8 nights in Nov 2024

10/10 Excellent

Natalie Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Micheel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with the experience. The service was below average, and the room did not meet the standards expected of a 5-star hotel. Overall, it was not worth the price. I’m giving it 2 stars.
Stayed 4 nights in Nov 2024

4/10 Poor

Stephen

Liked: Cleanliness, staff & service
Too many people
Stayed 3 nights in Nov 2024

10/10 Excellent

Diego Albert Castaneda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 pm is to early to close the pool bar
Stayed 3 nights in Nov 2024

10/10 Excellent

Lydia

Stayed 1 night in Nov 2024

10/10 Excellent

melissa

Stayed 3 nights in Nov 2024

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort and everyone was super friendly
Stayed 5 nights in Nov 2024

6/10 Okay

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The slides and pools are the best for kids Property felt old and nothing like a 9 figure renovation We went to four seasons or Andaz for every meal bc the restaurants sucked and were terrible value for a high price
Stayed 6 nights in Nov 2024

6/10 Okay

YOLANDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expresso coffee
Stayed 3 nights in Nov 2024

8/10 Good

Binali

Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
The property is amazing! The pools are gorgeous. The beach entry pool was used by mostly children and their parents. It could have been Cleaner. The floors of the hotel were dirty by the elevators and stairways. A cockroach was found in my room
Stayed 2 nights in Nov 2024

6/10 Okay

Julian

Travelled with family
Liked: Cleanliness
It was our honeymoon and we couldn’t get in contact with the kitchen for over an hour. They currently have a capacity issue. Not enough support for the people there.
Stayed 2 nights in Oct 2024

6/10 Okay

Tatiana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This hotel wasn’t the usual Luxury you’d expect from a Waldorf Astoria. The rooms are very outdated. Room service needs to be more aware of stained sheets and towels. I had dried blood on one of my pillow cases and towel with an old make up stain on it. The TV in the room is old. Not a smart TV. There’s no mini bar. They have a refillable bottle water system. You get two bottles of water and have to refill them at a water station, which would be no problem if they had a refill station on every floor or even near your room. I’d walk a mile to refill the water bottles multiple times a day. As far as the restaurants go. Olivine was great the first night I had it so I went again a couple days later and it was terrible. All the restaurants close by 9. Room service closed by 9 also. This place Nickel and dimes you for everything. I paid for an ocean view room and I had to bend over the balcony and look over a building to see the view. I asked to switch rooms to an actual ocean view. I was told that’s a deluxe ocean view. $100 more a night. Of course I did it. You want a beach lounger another 75$ for a half day. Other then the room situation and my other complaints, I have to say the grounds are absolutely beautiful. I hope they try to class it up a little for the price people are paying to stay there. I’d stay there again, but I would definitely want a huge discount if I did. If not I’d just go down to the Fairmont or Four seasons.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
The pools are spectacular. Best we’ve ever enjoyed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Robyn

Stayed 2 nights in Nov 2024

4/10 Poor

Andra Baum, Lewisville

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This property was quite a disappointment. Our room was so dusty, clearly not cleaned recently. The safe battery was out and the mini fridge did not work and had to be replaced. Our hand soap was never replaced. Our room was not cleaned until late afternoon which was frustrating. At the pool, cups with alcohol were everywhere around the pools and hot tubs. This is extreme negligence since there were kids everywhere. The staff was not friendly and we were not greeted with a lei or guava drink or any of the perks one would expect at a 5 star resort. I truly do not know how this resort is rated 5 stars. There were no included beach chairs which were advertised when we booked. Rather, they offered mere Tommy Bahama folding chairs which were all signed out before 9 am everyday. They had maybe 20 or so of these chairs on the beach which is insane based on how gigantic this resort is. I highly advise splurging the extra money for the Four Seasons, for that is a true 5 star resort. The best part was that the pools were heated and the location was great but besides that it is a very overrated resort.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chelsea, ANOKA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained, best pool on island.
Stayed 1 night in Nov 2024

10/10 Excellent

Gang, Sammamish

Great place to stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Blake

loved it
Stayed 5 nights in Nov 2024

2/10 Terrible

Mansoureh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful resort. Great restaurants and shops close by. Will definitely have to visit again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hayden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place nicer than the pictures Shops and restaurants a little pricey but worth it
Stayed 3 nights in Nov 2024