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Colonial Resort-1000 Islands

3.0 star property

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Photo gallery for Colonial Resort-1000 Islands

Front of property
Garden view
Point of interest
Point of interest
Aerial view

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
780 King Street West, Gananoque, ON, K7G 2H5
  • Confederation Park
    ‪14 min walk‬
  • Sculpture Park
    ‪14 min walk‬
  • Gananoque Municipal Marina
    ‪15 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Bed sheets, wheelchair access

Standard Room, 2 Double Beds, Accessible

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Tennis court section, 3 double beds)

Standard Room (Tennis court section, 3 double beds) | Bed sheets, wheelchair access

Standard Room (Tennis court section, 3 double beds)

  • 29 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, 2 Double Beds (Pool Section)

Bed sheets, wheelchair access

Standard Double Room, 2 Double Beds (Pool Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Single Jetted Tub)

Deluxe Room, 1 King Bed (Single Jetted Tub) | Bed sheets, wheelchair access

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Tennis court section)

Standard Room (Tennis court section) | Bed sheets, wheelchair access

Standard Room (Tennis court section)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds (Tennis Court Section)

Standard Room, 2 Double Beds (Tennis Court Section) | View from room

Standard Room, 2 Double Beds (Tennis Court Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Bed sheets, wheelchair access

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bed sheets, wheelchair access

Standard Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Howard Johnson by Wyndham Gananoque

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1001)
The price is CHF 62
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Howard Johnson by Wyndham Gananoque

About this property

Colonial Resort-1000 Islands

Hotel with free parking, near Sculpture Park
Along with an indoor pool, this smoke-free hotel has an outdoor tennis court and a seasonal outdoor pool. Self parking is free. Other amenities include conference space, a library and express check-out.
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall value at Colonial Resort-1000 Islands. During your stay, you'll be within walking distance of Confederation Park. You'll find features such as free self-parking, plus an indoor pool and outdoor tennis court. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space and a gift shop
  • On-site recreation includes an outdoor tennis court
  • Guests speak favourably about the breakfast and the location
  • Within a 15-minute walk of Confederation Park and Sculpture Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Colonial Resort-1000 Islands offers its guests a seasonal outdoor pool, an outdoor tennis court, and an indoor pool. A library, a terrace, and gift shops/newsstands are also featured at Colonial Resort-1000 Islands. Free self parking is available.

This 3-star Gananoque hotel is smoke free.

Languages

English, French, German

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Billiards/pool table
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, March and April.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 15 April and close on 15 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Colonial Resort-1000 Islands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 209 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vaibhav

Stayed 1 night in Jun 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute property, this was exactly what we were looking for in our visit to Gananoque
Stayed 1 night in Oct 2024

8/10 Good

Shuk Yee, Vancouver

Travelled with family
Liked: Cleanliness, staff & service
Reasonable price and quiet location
Stayed 1 night in Oct 2024

8/10 Good

Franco

Stayed 1 night in Oct 2024

6/10 Okay

Harit

Old furniture and not very well maintained
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

10/10 Excellent

Nery

Stayed 2 nights in Jul 2024

6/10 Okay

Mohammadreza

Travelled with partner
We stayed only for one night at this place. It was good for its price.
Stayed 1 night in Sep 2024

6/10 Okay

Janet

Liked: Cleanliness
Quiet atmosphere. Okay for one night stay.
Stayed 1 night in Oct 2024

8/10 Good

Melony

There were things that could not be accessed because they weren’t working.
Stayed 2 nights in Sep 2024

6/10 Okay

Hardi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet and peaceful
Stayed 2 nights in Sep 2024

10/10 Excellent

Simranjit kaur

Liked: Cleanliness, staff & service
Good experience
Stayed 1 night in Sep 2024

8/10 Good

Janet

Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt and couldnt stay the night the ceilings are full of black mold guy tried to argue about the fact it was black paint in a full white room ive lived with black mold it was mold i had to many kids the guy also threatened us and now refusing to give money back so ill be going through other channels to get my money back and ill never be using expedia again if my money isnt returned drove 7 hours to deal with this absolutely disgusting place stay away we have photos as well
Stayed 1 night in Sep 2024

10/10 Excellent

Chantale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d'une nuit
Nous sommes venus faire une croisière avec City Line, la chambre était une cabine avec 2 lits doubles. Propre mais besoin de rafraichir le nettoyage des murs et le plafond de la salle de bain, Déjeuner complet et le personnel est courtois. Bonne qualité prix.
Stayed 1 night in Sep 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean but needs updating. The construction of units was very well done in its day but needs a makeover. New paint, doors, door locks, bathroom flooring etc.
Stayed 3 nights in Sep 2024

8/10 Good

Johanna

Stayed 1 night in Sep 2024

6/10 Okay

Ella

Stayed 2 nights in Sep 2024

10/10 Excellent

RASEDUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Indoor pool was nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a walking trail, a pool table and two lounge areas
Stayed 1 night in Sep 2024

2/10 Terrible

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Love the location and size of lot. But badly outdated. Toilet not installed properly when they changed flooring. Bed hurt my back. In so much pain I canceled my return trip there (on my way back from Montreal. At one time probably was an excellent resort. Now I wouldn’t send my worst enemy there. Neeo new proper beds and proper installation of toilets every done there cheap cheap. Looks like run by slumlords
Stayed 1 night in Sep 2024

8/10 Good

Sadiqur

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Judith

Stayed 1 night in Aug 2024

4/10 Poor

Tari-An

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of riding and wanting to relax in the jacuzzi tub and watch some TV, the TV in fact has picture but super grainy. After asking at the front desk if this can be fixed, he gave me no confidence that it could be and was told there is nothing that can be done. I rode to the Canadian tire to grab a converter so that perhaps I could hook up my laptop. Asked the front desk for a refund for the adapter as it was purchased due to their deceitful advertising of TV in the room. Yes there was a TV, but not a working one. After being told that the TV was a complimentary service I advise why advertise a complimentary service that doesn't work. May as well not have the TV in the room. As many have mentioned this place is in serious need of an update and better service. We will see how the sleep is tonight and the breakfast option tomorrow.
Stayed 1 night in Sep 2024