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Colonial Resort-1000 Islands

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Colonial Resort-1000 Islands

Front of property
Aerial view
Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Bed sheets, wheelchair access
Indoor pool, seasonal outdoor pool
Billiards

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
780 King Street West, Gananoque, ON, K7G 2H5
  • Confederation Park
    14 min walk
  • Sculpture Park
    14 min walk
  • Gananoque Municipal Marina
    15 min walk
  • Kingston, ON (YGK-Norman Rogers)
    38 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Bed sheets, wheelchair access

Standard Room, 2 Double Beds, Accessible

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Tennis court section, 3 double beds)

Standard Room (Tennis court section, 3 double beds) | Bed sheets, wheelchair access

Standard Room (Tennis court section, 3 double beds)

  • 29 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, 2 Double Beds (Pool Section)

Bed sheets, wheelchair access

Standard Double Room, 2 Double Beds (Pool Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Single Jetted Tub)

Deluxe Room, 1 King Bed (Single Jetted Tub) | Bed sheets, wheelchair access

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Tennis court section)

Standard Room (Tennis court section) | Bed sheets, wheelchair access

Standard Room (Tennis court section)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds (Tennis Court Section)

Standard Room, 2 Double Beds (Tennis Court Section) | View from room

Standard Room, 2 Double Beds (Tennis Court Section)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Bed sheets, wheelchair access

Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bed sheets, wheelchair access

Standard Room, 1 Queen Bed

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Super 8 by Wyndham Gananoque/Country Squire Resort

Pool
Breakfast included
Spa
Pet-friendly
3.7 out of 5, Good, (1135)
The price is CHF 63
for 1 night
includes taxes & fees
13 Dec - 14 Dec
Super 8 by Wyndham Gananoque/Country Squire Resort

About this property

Colonial Resort-1000 Islands

Hotel with free parking, near Sculpture Park
Along with an indoor pool, this smoke-free hotel has an outdoor tennis court and a seasonal outdoor pool. Self parking is free. Other amenities include conference space, a library and express check-out.
Colonial Resort-1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall value at Colonial Resort-1000 Islands. During your stay, you'll be within walking distance of Confederation Park. You'll find features such as free self-parking, plus an indoor pool and outdoor tennis court. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space and a gift shop
  • On-site recreation includes an outdoor tennis court
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Within a 15-minute walk of Confederation Park and Sculpture Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Colonial Resort-1000 Islands offers its guests a seasonal outdoor pool, an outdoor tennis court, and an indoor pool. A library, a terrace, and gift shops/newsstands are also featured at Colonial Resort-1000 Islands. Free self parking is available.

This 3-star Gananoque hotel is smoke free.

Languages

English, French, German

Property amenities

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1967
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during November, December, January, February, March and April.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 15 April and close on 15 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Colonial Resort-1000 Islands Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 222 out of 1101 reviews" "
Rating 8 - Good. 400 out of 1101 reviews" "
Rating 6 - Okay. 244 out of 1101 reviews" "
Rating 4 - Poor. 121 out of 1101 reviews" "
Rating 2 - Terrible. 114 out of 1101 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Robert, Nags Head

Travelled with partner
Liked: Staff & service
The "breakfast" is coffee, juice, fruit, a muffin, and toast. I expected more. The place is very convenient to downtown Gananoque.
Stayed 2 nights in Aug 2024

4/10 Poor

jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Was a nice place in the past but really run down now
Stayed 1 night in Aug 2024

4/10 Poor

HOLWAY

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The facility was not at all what we expected. The building was far from "resort" status. The buildings were old, run-down, and "tired." Some efforts had been made to upgrade the rooms, but most were just superficial. One could say, "They put lipstick on this pig!"
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2024

2/10 Terrible

Bhupinder

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check the Ac before giving the room to someone
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Dried urine on the toilet seat...the tub was coated with a combination of hard water residue and human sweat...long black hairs in the bedsheets...stay away from here...
Stayed 1 night in Aug 2024

4/10 Poor

Vera

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jun

Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Aug 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Everything was good.
Stayed 4 nights in Aug 2024

2/10 Terrible

murray, Nepean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just terrible. DO NOT LOOK AT PICTURES ON EXPEDIA AND THINK THIS IS WHAT YOU ARE GETTING. YOU ARE NOT. Completely run down, was in room ten minutes and felt like bugs were crawling on skin. Worse place I have ever stayed. Since we had prepaid we could not get refund. Was not even worth complaining at time because there was Nothing they could offer except a refund and that wasn't happening. Left and will never return. Pictures on Expedia are a lie.
Stayed 1 night in Aug 2024

6/10 Okay

Caterina

Travelled with partner
I wasn’t impressed by the appearance, did not seem very professional. Seems to be neglected. Staff is friendly, but service is scarce.
Stayed 1 night in Jun 2024

2/10 Terrible

Corina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has potential but….
Wow…there are no words. This hotel “resort” must have been lovely in its heyday but it is now run down and just dirty. Our room #52, was infested with cobwebs and spiders and black mold in the ceiling and bathroom. We had to ask 3 times and then threaten to leave before the guy got off his phone and came to take care of the spiders and webs. The bathroom faucet looks like it has never been cleaned and the paint was peeling in the tub. The bed was comfortable overall but the pillows were small and flat and the bed was slightly tilted down because of the uneven floors. I was terrified that there would be bedbugs so I didn’t sleep very well because of this. Thankfully there weren’t. Breakfast was simple but filled the void. Toast, muffins, yogurt, apples coffee, tea and juice. It was only $110 but I wouldn’t stay again. It needs a complete deep clean and Reno. Grounds could be beautiful with some tlc.
Stayed 1 night in Aug 2024

2/10 Terrible

Thao

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ivone

Travelled with group
Disliked: Property conditions & facilities
The outside property is large, but needs cleaning and painting. Extra chairs and gazebo could be put to use if cleaning was maintained. All in all the location is close to downtown waterfront by car.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Martin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Monica

Travelled with family
Fair stay, ok for one night.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place for a stopby
Stayed 1 night in Aug 2024

4/10 Poor

Nick, St Catharines

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The resort promised a spa that no longer existed. A bar that no longer existed. Breakfast was very basic. Long-term construction was taking place across the road, and in the road, outside. There was constant noise of digging and the beeping of vehicles backing up. The property shows signs of aging and neglect. The pool desperately needs work. The many boardwalks need maintenance (replacement of rotting boards) and repainting. There are clumps of grass growing though the tennis court. On a micro-level, upon registration I received an email inviting me to book a session in the spa that I subsequently found no longer exists. I asked for an external lamp to be replaced so I could read outside my room. That didn't happen. My next door neighbors talked and smoked until 1 am, so I couldn't sleep with my window open. At 7 am, they were at it again. The large pool enclosure, with a 60 ft pool, was still limited to 10 people - likely a COVID-era limitation that has never ben updated. In all, a combination of problems. The property is run-down. Between the property and Expedia there is a breakdown in communication, or responsibility, such that a case could be made for misrepresentation, or false advertising. And the property fails to communicate, or uphold, appropriate behaviour among its guests. I will not return to or recommend this property.
Stayed 2 nights in Aug 2024

4/10 Poor

Lyne

Travelled with family
Disliked: Staff & service
We booked 2 rooms because we where 4. When we got there, was given only one key. Told them we had reserved 2. They gave me another key but the two rooms were far apart and not even in the same building. Asked why and they said they were 2 different rooms which we reiterate that we had booked 2 rooms that were the same (2 twin beds in each). We got one with twin beds and one with 2 double beds. Go figure that one. Said to come back because he needed to speak to another person which was coming in later. We did go back and was told they couldn't do anything. We were told that it was Expedia's fault and not theirs. Staff were not very friendly and not understanding our situation. What would have happened if we were 2 adults and 2 teens. Can you imagine having rooms far apart? The staff never smiled. Also, one of the room, the coffee machine wasn't even plug and no outlet to plug it. The only accessible outlet was near the bed and the top part was coming out of the wall and the bottom was all black. Not very safe. Also, we had to take cover of toilet because when you flushed, the water wasn't filling. We had to push on the top of the mechanism for the water to fill. Did not understand why the indoor pool was closing at 16:00???
Stayed 1 night in Aug 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & quiet. Will b back.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pub hopping
Great experience as always. 6yrs in a row.
Stayed 2 nights in Aug 2024