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DoubleTree by Hilton Kingston

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Kingston

Reception
Meeting facility
Meeting facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Parking included
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available

Explore the area

Map
1550 Princess St, Kingston, ON, K7M9E3
  • Kingston Centre
    3 min drive
  • Burning Grill Korean Cuisine
    8 min walk
  • Kingston Station
    16 min walk
  • Kingston, ON (YGK-Norman Rogers)
    11 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Kingston

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (179)
The price is CHF 144
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Home2 Suites by Hilton Kingston

About this property

DoubleTree by Hilton Kingston

Hotel in Kingston with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and conference space.
DoubleTree by Hilton Kingston offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at DoubleTree by Hilton Kingston, you'll be within walking distance of Cataraqui Cemetery. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • 6 minutes by car from Queen's University and 7 minutes from Kingston Waterfront
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Kingston offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22001 square feet (2044 square metres) and includes a conference centre. The business-friendly DoubleTree by Hilton Kingston also features a vending machine, a fireplace in the lobby, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kingston hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Kingston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (22,001 square foot of space)
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per pet, per night
  • Weight limit: 75 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 15.00 to 30.00 for children
  • Pet fee: CAD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ambassador Hotel Kingston
Ambassador Kingston
Ambassador Conference Hotel
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Ambassador Conference
Ambassador Hotel Conference Centre
DoubleTree by Hilton Kingston Hotel
DoubleTree by Hilton Kingston Kingston
DoubleTree by Hilton Kingston Hotel Kingston

DoubleTree by Hilton Kingston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 114 reviews" "
Rating 8 - Good. 32 out of 114 reviews" "
Rating 6 - Okay. 6 out of 114 reviews" "
Rating 4 - Poor. 2 out of 114 reviews" "
Rating 2 - Terrible. 5 out of 114 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very good and the cleanliness was really amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Hotel is nice, clean and staff are friendly. Bathroom door doesn’t close—looks like it been broken for awhile.
Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again. Staff were polite and helpful. Rooms were clean and updated. Was able to use the EV charger that belonged to the hotel next door. Only a short drive to shopping, restaurants and waterfront.
Stayed 1 night in Sep 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property is still under construction. Room seems expensive for the size of the room. A standard room for the price of a suite.
Stayed 1 night in Sep 2024

10/10 Excellent

ronnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place
its very clean and service are great.
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Very good property
Stayed 1 night in Sep 2024

10/10 Excellent

Xinyuan

Stayed 2 nights in Aug 2024

10/10 Excellent

Hussein

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Vio, ETOBICOKE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything would have been just right, except that the ambient temperature on the hallways was extremely (and unnecessarily) low. I wonder what is the reason for this? Your clients are very uncomfortable (we had to turn on the heating in our room, when outside it was a warm, summer day). Your costs are higher, Not to mention the negative impact on the environment. Otherwise, it could have been a lovely stay. V. ACHIM, Toronto
Stayed 1 night in Aug 2024

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, newly renovated, convenient location for our trip. Staff were very nice and were able to accommodate late check in. Room service was pretty quick. I would definitely stay there again every time I am in Kingston.
Stayed 1 night in Sep 2024

10/10 Excellent

Carli

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hotel is new and clean, and the fitness room has everything you need.
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, clean property. The staff are very friendly and attentive. The only downfall of the Doubletree is the pool being in the hotel next to it, so you’re actually going outside and into the other hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Mikyla

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel itself is very nice. When we got our stuff into the room we went to leave to go get food and our door wouldn’t lock. They were able to fix it right away which is great. When we got back we took a look around and realized there was hair all over the floor, in the shower, on the shampoo and conditioner bottles and there was some pieces of garbage lying around. We paid a lot of money to stay and it wasn’t worth the price for the uncleanliness of our room. We informed them at check out and the manager helped us right away to compensate for the experience we got.
Stayed 1 night in Aug 2024

10/10 Excellent

Abiodun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. My family stayed for a night. They had this awesome free cookies they give you at check in. Overall, it clean and modern.
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay here again when in Kingston
Stayed 1 night in Aug 2024

2/10 Terrible

ketly

Business traveller
Disliked: Staff & service, property conditions & facilities
I recently stayed at the DoubleTree by Hilton Kingston in Kingston, Ontario, and unfortunately, my experience was far from satisfactory. I was placed in a room directly next to the staff workroom, which turned out to be a major issue. The staff were loud, talking on their phones late into the night, and constantly coming and going, causing the door to slam repeatedly. This made it extremely difficult to get any rest. Additionally, my only entrance to the building was through a back alley door, which felt unsafe and degrading. This was not the experience I expected from a Hilton property. To make matters worse, when I attempted to call the front desk to address these issues, no one picked up my calls. I paid full price for my stay, the same as those who were accommodated in the main building, yet I feel I received substandard service and treatment. I sincerely hope this was an accidental oversight and not racially motivated. I trust that Hilton will address these concerns to ensure future guests do not encounter similar issues.
Stayed 1 night in Aug 2024

10/10 Excellent

wayne

Stayed 1 night in Aug 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

family

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great living experience, nice staff. a little surprise about a complimentary cookie when check in. it would be perfect when there is hot tub.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024