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Terra Nova All Suite Hotel

4.0 star property
VIP Access

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Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Bar (on property)
Premium Junior Suite | Premium bedding, minibar, in-room safe, desk
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Pool
  • Bar
  • Room service
  • Gym

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪10 min walk‬
  • Kings House
    ‪13 min walk‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Executive Suite

Signature Executive Suite | Premium bedding, minibar, in-room safe, desk

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite | Premium bedding, minibar, in-room safe, desk

Premium Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite | Premium bedding, minibar, in-room safe, desk

Signature Luxury Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, (1295)
The price is CHF 197
for 1 room
includes taxes & fees
2 Mar - 3 Mar
S Hotel Kingston

About this property

Terra Nova All Suite Hotel

Resort with 3 restaurants, near Jamaica House
This smoke-free resort features 3 restaurants, a casino and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness centre and a bar/lounge. Change of towels is available on request
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Terra Nova All Suite Hotel gets high marks from our customers. During your stay, you're just a quick walk from Devon House. You'll find features such as 3 restaurants, an outdoor pool and a casino.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at The Regency Room, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 10 minutes by foot from Jamaica House and a 3-minute drive from Bob Marley Museum
  • Airport shuttle service available for a fee
Terra Nova All Suite Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business centre and meeting rooms are available. A casino, a nightclub, and a terrace are also featured at Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kingston resort is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
The Regency Room – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required.
The Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie – This delicatessen only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Pâtisserie
  • The Regency Room
  • The Terrace

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square feet of space)
  • Gym
  • Nightclub
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Terra Nova All Suite Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 936 reviews
Rating 8 - Good. 194 out of 936 reviews
Rating 6 - Okay. 67 out of 936 reviews
Rating 4 - Poor. 22 out of 936 reviews
Rating 2 - Terrible. 22 out of 936 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a personal touch of goodness hidden throughout the property Something we dont find in allot of hotels Personalized service and sincerity Everything was truly wonderful!
Stayed 5 nights in Nov 2024

6/10 Okay

Ingrid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Ingrid, Brooklyn

Stayed 3 nights in Oct 2024

10/10 Excellent

Everado

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional. Comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was huge with a beautiful sprawling balcony. Wonderful bar sand restaurant. Staff was also wonderful
Stayed 3 nights in Nov 2024

8/10 Good

Alistaire, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. The breakfast was excellent, with a variety of Jamaican food options. Gym was reasonably well equipped. Parking was easy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homely

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and the overall stay was very good. The staff were friendly and helpful.
Stayed 6 nights in Oct 2024

6/10 Okay

Monica, oshawa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is antique, food super greasy, servers specially some women not costumer service friendly.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shelley ann Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

JAMES

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Aidan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Oct 2024

4/10 Poor

JAMES

Stayed 1 night in Nov 2024

10/10 Excellent

Theida, Middletown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in and check out was done by the same person. Female with long braids and she was simply amazing and pleasant with a beautiful smile. She upgraded me, explained my amenities which I loved. I would definitely return
Stayed 4 nights in Oct 2024

6/10 Okay

ragesh

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Shanna

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall the experience wasn’t too good but it’s not all bad. No mini bar, no welcome snacks, the toiletries was less than basic. The terra nova I knew back 8years ago is not the same unfortunately. The lady that checked me in the hotel on my arrival was good though…she made me feel welcomed she is what made the difference.
Stayed 3 nights in Oct 2024

6/10 Okay

Eilir

Business traveller
Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Ingrid, Brooklyn

Quiet stay… pleasurable
Stayed 1 night in Oct 2024

2/10 Terrible

Jacqueline

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Don’t waste your money. First they double charged me. The room is not what I expected. The TV/cable doesn’t work, no iron in the room. The thing good was the breakfast. I left the next day.
Stayed 2 nights in Oct 2024

6/10 Okay

Shevanee

Travelled with family and small children
Liked: Cleanliness
There were some hiccups: The waiter at the restaurant was not clear on what a dairy allergy meant which caused me to have to send her back with the meal she brought. Next, I was checked into a room above the bar with loud music - they were able to change my room when I demanded a refund and while the staff was helpful I found the check in agent to be initially curt before finally being a bit warm. Also, when I used the green washcloth provided during my shower all the dye from the washcloth came out. Thus, I would not choose this hotel again but there were some good enough features that might make it suitable for someone else.
Stayed 1 night in Oct 2024