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Nyungwe Nziza Ecolodge

3.0 star property

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Photo gallery for Nyungwe Nziza Ecolodge

Panoramic Double Room, 1 Queen Bed, Fireplace, Mountain View | Pillow-top beds, in-room safe, individually decorated
Panoramic Double Room, 1 Queen Bed, Fireplace, Mountain View | Pillow-top beds, in-room safe, individually decorated
Panoramic Double Room, 1 Queen Bed, Fireplace, Mountain View | Pillow-top beds, in-room safe, individually decorated
Exterior
Panoramic Double Room, 1 Queen Bed, Fireplace, Mountain View | Pillow-top beds, in-room safe, individually decorated

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Route Nationale 6, Kitabi, Southern Province
  • Nyungwe Forest National Park
    ‪6 min walk‬
  • Kitabi Tea Factory
    ‪6 min drive‬
  • Ethnographic Museum of Rwanda
    ‪52 min drive‬

Room options

View all photos for Panoramic Double Room, 1 Double Bed, Non Smoking, Mountain View

Panoramic Double Room, 1 Double Bed, Non Smoking, Mountain View | Pillow-top beds, in-room safe, individually decorated

Panoramic Double Room, 1 Double Bed, Non Smoking, Mountain View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, 2 Single Beds, Non Smoking

Comfort Twin Room, 2 Single Beds, Non Smoking | Pillow-top beds, in-room safe, individually decorated

Comfort Twin Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Double Room, 1 Queen Bed, Fireplace, Mountain View

Panoramic Double Room, 1 Queen Bed, Fireplace, Mountain View | Pillow-top beds, in-room safe, individually decorated

Panoramic Double Room, 1 Queen Bed, Fireplace, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Tent, 2 Single Beds

Panoramic Tent, 2 Single Beds | Pillow-top beds, in-room safe, individually decorated

Panoramic Tent, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

About this property

Nyungwe Nziza Ecolodge

Boardwalk/promenade lodge with free breakfast and coffee shop/cafe
This smoke-free lodge features a restaurant, a bar/lounge and a snack bar/deli. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space and concierge services. Change of towels is available on request
Nyungwe Nziza Ecolodge offers 6 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Bathrooms include a shower, slippers, complimentary toiletries and toothbrushes and toothpaste. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Nyungwe Nziza Ecolodge, you're just a quick walk from Nyungwe Forest National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes mountain biking, hiking/biking trails and bicycles to rent
  • Just a 1-minute drive from Nyungwe Forest National Park and 6 minutes from Kitabi Tea Factory
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Event space at this lodge measures 1076 square feet (100 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at Nyungwe Nziza Ecolodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Kitabi lodge is smoke free.

Guests are served a free English breakfast daily from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Swahili

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Mountain biking
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Nyungwe Nziza Ecolodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 49 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140000 per room (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 49 per night
  • Laundry fee: USD 2000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a first aid kit
Nyungwe Nziza Ecolodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Nyungwe Nziza Ecolodge Lodge Kitabi
Nyungwe Nziza Ecolodge Lodge
Nyungwe Nziza Ecolodge Lodge
Nyungwe Nziza Ecolodge Kitabi
Nyungwe Nziza Ecolodge Lodge Mudasomwa
Nyungwe Nziza Ecolodge Mudasomwa
Lodge Nyungwe Nziza Ecolodge Mudasomwa
Mudasomwa Nyungwe Nziza Ecolodge Lodge
Nyungwe Nziza Ecolodge Lodge
Lodge Nyungwe Nziza Ecolodge
Nyungwe Nziza Ecolodge Lodge Kitabi

Nyungwe Nziza Ecolodge Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bernadette May Fiona

Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The food was some of the best we had in Rwanda. Beautiful and quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic, especially David!!
Stayed 2 nights in Dec 2023

6/10 Okay

Genevieve

Travelled with partner
Liked: Cleanliness
The Nyungwe Nziza was fine, but I don't think it's worth more than about $60/night. There shouldn't be more than one guest room per hut, because they are not at all soundproof, and if the property is not full, staff should space out the guests. I didn't like that the walking path went directly outside the room windows. The bathroom was poorly lit, there were only bath towels (no hand towels or washcloths) and there was only low-quality bar soap provided in the way of toiletries. Wifi didn't really work anywhere, and the restaurant was overpriced.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Views and Pasta
Nziza Lodge is quite nice view of the Forest and Tea Plantation. Plus Good Pasta
Stayed 2 nights in Mar 2023

8/10 Good

Valérie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not a fan, over priced!
In our opinion this area is super over priced and so was the hotel. In our room we had no closet or hangers, no desk, no bed side table, nothing to put your stuff or hang clothes. WiFi is only at the lobby and sadly it never worked! We had no water for over half a day. The staff was 50/50 some were friendly and helpful like the French manager but others not helpful or nice at all. I’d look elsewhere
Stayed 2 nights in Feb 2023

8/10 Good

JIA CONG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a wonderful view of the neighboring tea plantations and misty Nyungwe forests. Great base to be if you want to go on day excursions from Uwinka reception center. The wooden cottage was very well built with good insulation from the cold, kettle was a nice touch. They provided a full and hearty breakfast. The cottages are located up a very steep slope, would not recommend if guests have major mobility concerns.
Stayed 2 nights in Nov 2022

10/10 Excellent

Sarah, Deerfield Beach

Liked: Staff & service, amenities, property conditions & facilities
Everything about this Lodge is a 10. Don’t hesitate to book I promise you will not regret it.

10/10 Excellent

YUUKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, flexible hotel with super views
The location is beautiful. Double room with view had the view of the first as shown in my photo. There is a very very steep but not slippery paved path up to the room from car park. The room was spacious and had welcome fruit and kettle for tea etc. The staff were very friendly and helpful. Meals are served all day. A good selection and wel prepared. Breakfast was super. There were adequate power sockets for charging ( two pin). We had a power cut due to a switch going off in the night but they fixed that. It took us an hour to drive to the forest visitors centre. You can't just walk in the forest. The trail near the hotel is closed for now. However you can walk to the research station which is nice. The hotel also arranges walks in the tea estate. Good value.
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Ok
Lots of bugs covered in bites the next morning. Overpriced because of location. Friendly stuff
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyungwe
Très bien, personnels très aimables. Le patron très gentil et qui donne de bons conseils. À l'entrée de la forêt de Nyungwe Chalet très mignon et vue imprenable
Stayed 3 nights in Jul 2024

8/10 Good

Jean-François

Travelled with partner
Liked: Cleanliness, staff & service
Le personnel est courtois, dévoué et à notre service. Très bine positionné pour une vue incroyable sur les montagnes et le champs de thé. Les infrastructures manquent un peu d’amour!
Stayed 2 nights in May 2024

4/10 Poor

Jean-Marie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choix par défaut
Parce qu'il n'y a pas d'autre choix en quittant Nyungwe
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Stayed 1 night in Jan 2024

8/10 Good

Helene

Liked: Cleanliness, staff & service, room comfort
Ok
Ok rum med bra säng med varmt täcke vilket var tur då det var lite kallt i rummet. Jättebra och god frukost med nybakade chapatibröd. Det var en väldigt obekväm situation för oss när vi skulle åka på morgonen som de enda gästerna och ett band med flera trummare och dansare ställe upp sig på parkeringen när vi packade våra motorcyklar och började uppträda. Det var inte något vi önskade.
Stayed 1 night in Jan 2024

6/10 Okay

nourdine

Liked: Staff & service
J'avais réservé une tente panoramique, à mon arrivée je me suis ravisé et j'ai finalement opté pour une chambre twin, car sinon cela n'aurait pas été terrible, je trouve que le prix de l'hébergement est excessif pour ce qui est proposé, le confort est assez spartiate, hormis cela l'accueil est bon, et les repas sont corrects.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ralf

Stayed 1 night in Jan 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Eric the manager was very friendly and was caring all the time! I noted a very good climate between him and his staff! My tent was very good equipped and the beds very soft. Good blankets against a cold night!
Stayed 1 night in Nov 2022

8/10 Good

Beat Josef

Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-Bad sehr schlecht,Schimmel am „Fenster“, Dreckig,nach dem Duschen Boden geflutet -Fensterscheiben zerbrochen -Es zieht überall durch -Klostein-Gestank im Zimmer -Holzsessel ohne Auflagen im Zimmer, nicht zu benutzen -Vergammelte Strohdecke mit Stockflecken -Vorhänge durchsichtig, im Licht ist man im ganzen Resort zu sehen -Gardinenstangen fallen ab -Zermatschte,tote Insekten an den Wänden -Einheimische (Arbeiter) Campen im Zelt, Man weiß nicht, wer hier warum wohnt -Alles macht einen verrotten und dreckigen Eindruck -nur eine Decken(Flutlicht-)Lampe im Zimmer -Bademäntel im Zimmer, wofür!? -Restaurant sehr kalt, kalte Atmosphäre, sehr wirr, Angestellte sprechen nicht -Manager und FrontOffice-Dame bemüht und nett,aber im Ergebnis bringt es nichts -Frühstück gut -nichts hergerichtet,ohne Liebe -Aussicht ist schön Frage;woher kommen diese Bewertungen!? Geführt wird das Hotel von einem Europäer. Golden Monkey Hotel ?
Stayed 2 nights in Jan 2020