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Best Western Plus Cambridge Hotel

2.5 star property

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Photo gallery for Best Western Plus Cambridge Hotel

Lobby
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board
Indoor pool, pool loungers
Business centre
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
730 Old Hespeler Rd, Cambridge, ON, N3H5L8
  • Place, Riverside Park
    ‪1 min drive‬
  • Place, Cambridge Ice Centre
    ‪6 min drive‬
  • Place, Cineplex Cinemas Cambridge
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(69 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

Junior Suite - Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Wireless High Speed Internet, Refrigerator, Work Desk, Coffee Maker

  • Sleeps 2

1 Queen Bed, Non-Smoking, Wireless High Speed Internet, Refrigerator, Lounge Chair and Ottoman

  • Sleeps 2

1 Queen Bed, Non-Smoking, Wireless High Speed Internet, Sofabed, Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Wireless High Speed Internet, Refrigerator, Coffee Maker

  • Sleeps 4

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About this property

Best Western Plus Cambridge Hotel

Hotel in Cambridge with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free breakfast and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area.
Best Western Plus Cambridge Hotel offers 106 accommodations with video game consoles and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Cambridge Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Cineplex Cinemas Cambridge. You'll find features such as free self-parking, plus an indoor pool and a 24-hour gym.
  • Free breakfast served daily
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Cineplex Cinemas Cambridge and a few minutes from Cambridge Ice Centre
Best Western Plus Cambridge Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily.

You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Cambridge Hotel. Free self parking is available.

This Cambridge hotel is smoke free.

Guests are served a free breakfast daily.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Cambridge
Best Western Cambridge Hotel
Best Western Hotel Cambridge
Best Western Plus Cambridge
Best Western Plus Cambridge Hotel
Best Western Plus Hotel Cambridge
Cambridge Best Western
Cambridge Best Western Hotel
Cambridge Best Western Plus
Hotel Best Western Cambridge
BEST WESTERN PLUS Cambridge Hotel Ontario
Plus Cambridge Hotel Cambridge
Best Western Plus Cambridge Hotel Hotel
Best Western Plus Cambridge Hotel Cambridge
Best Western Plus Cambridge Hotel Hotel Cambridge

Best Western Plus Cambridge Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 424 out of 1012 reviews
Rating 8 - Good. 317 out of 1012 reviews
Rating 6 - Okay. 168 out of 1012 reviews
Rating 4 - Poor. 65 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities
needs an update
Stayed 1 night in Oct 2025

8/10 Good

Candace

Travelled with group
Liked: Cleanliness, staff & service
Loved the breakfast and free 24 hr coffee . Room really clean . Could use bigger toiletry bottles of shampoo/conditioner , I assume I could have asked front desk for more though . Bottom rung in pool ladder not on so ladder unusable
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernardita Jra

Stayed 1 night in Oct 2025

8/10 Good

Joan

Stayed 1 night in Sep 2025

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good location. Bathroom needs renovation in the tub/shower area.
Stayed 1 night in Oct 2025

10/10 Excellent

Jorek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jorek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly and helpful. I was very disappointed with the condition of the room. I was informed that all the rooms in the property are to be completely renovated starting shortly. The full breakfast was acceptable, however, there was not enough seating for everyone.
Stayed 1 night in Sep 2025

6/10 Okay

Ismat

Liked: Staff & service
Disliked: Property conditions & facilities
Rusted towel racks Dirty carpets Not well maintained rooms Yes tidy but old, broken and rusted stuff
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The room are OK. A little bit outdated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful pool and hot tub, excellent breakfast, very friendly staff, well designed Queen suite with openable windows. Lovely hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual a great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Tina-marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great .
Stayed 1 night in Sep 2025

10/10 Excellent

Wael

Stayed 1 night in Sep 2025

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was okay, other than that I can’t really say anything positive about the stay. All you hear all night are transport trucks since you’re so close to the highway. The sheets and pillow cases felt like plastic. Room was not cleaned during my stay for some reason despite there being no sign left on my door for privacy. Pretty disappointed with the stay overall.
Left the hotel at 6:30 AM and got back at 5pm and this was the state of the room. No housekeeping
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely had booked 10 rooms they made it easy to check in. Rooms were clean bed was very comfortable!
Stayed 1 night in Sep 2025

4/10 Poor

Rojith

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible Experience – Never Booking Again This was my second time staying at Best Western Plus Cambridge, Canada. Two years ago, the experience was pleasant, which is why we chose to return. Unfortunately, this time was a complete disappointment and I regret the decision. The room was in poor condition—old, musty, and not well-maintained. The air conditioning and heating units were outdated and made loud, disruptive noises throughout the night. The bathtub looked worn out, and the toilet had very weak water pressure. Because of that, a simple tissue clog caused an overflow in the middle of the night, which was a major inconvenience. Housekeeping was unreliable. We placed the “clean room” sign on the door, but no one ever came. It felt like basic service was being ignored. Additionally, one of the key cards provided didn’t work, which added to the frustration of an already unpleasant stay. The only redeeming aspects were the quiet pool and the nicely designed lobby. Breakfast was okay—nothing memorable or extraordinary. After this experience, I will never book here again and I definitely won’t recommend this hotel to friends or family. It’s disappointing to see how much the quality has declined since our last visit.
Stayed 3 nights in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness
Room was clean. Staff were very nice and super helpful. Pool was clean as well.
Stayed 1 night in Sep 2025

6/10 Okay

Stephan

Liked: Staff & service
Bathroom is overdue for renovation
Stayed 1 night in Sep 2025

6/10 Okay

Ron

Travelled with partner
Disliked: Amenities, property conditions & facilities
Old property needs update, room was musty smelling. tv didn't work, fridge didn't work. Beds were the worst I have ever had,saggy and lumpy. After two nights of no sleep our backs felt painful. Breakfast was always over cooked, bacon hard as a rock, scramble eggs like rubber. Never to return to this place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katharine

Liked: Amenities, property conditions & facilities
Attractive and easy access
Stayed 1 night in Sep 2025

10/10 Excellent

julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service!
Stayed 1 night in Sep 2025

2/10 Terrible

SamaraYamilee

Travelled with family, Business traveller
Disliked: Amenities
The problem is not resolved
Stayed 1 night in Sep 2025

6/10 Okay

Lisa, Belle River

Travelled with family
Liked: Staff & service
Room was pretty worn. It smelled musty and there was water damage on the wall that wasn't fixed.
Stayed 1 night in Sep 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in desperate need of repair. Major damage and water damage to the ceiling. Mold smell and damp room. Bathroom mildew silverfish very outdated poor functioning toilet
Stayed 1 night in Sep 2025