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Courtyard by Marriott Waterloo St. Jacobs

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Waterloo St. Jacobs

Breakfast and dinner served
Lobby
Lobby
Lobby
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
50 Benjamin Rd, Township of Woolwich, ON, N2V2J9
  • St. Jacobs Country Playhouse
    1 min walk
  • St. Jacobs Outlets
    3 min walk
  • St. Jacobs Market District Visitor Information Centre
    5 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    20 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchen

Junior Suite, 1 King Bed with Sofa bed, Kitchen | Floor plan

Junior Suite, 1 King Bed with Sofa bed, Kitchen

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Studio, 1 King Bed with Sofa bed, Fireplace | Floor plan

Studio, 1 King Bed with Sofa bed, Fireplace

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Fireplace

Room, 1 King Bed with Sofa bed, Fireplace | Pool

Room, 1 King Bed with Sofa bed, Fireplace

  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Floor plan

Suite, 1 Bedroom, Kitchenette

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1105)
The price is CHF 129
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

About this property

Courtyard by Marriott Waterloo St. Jacobs

Victorian hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and conference space. Housekeeping is available on request.
Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Waterloo St. Jacobs. During your stay, you're just a quick walk from St. Jacobs Country Playhouse. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from St. Jacobs Country Playhouse and 3 minutes on foot from St. Jacobs Outlets
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Courtyard by Marriott Waterloo St. Jacobs. Self parking is free.

This Victorian Township of Woolwich hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Bistro – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Filipino, French, Hindi, Polish, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; CAD 8 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle tours
  • Gym
  • TV in common areas
  • Water sports equipment

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,302 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 89.50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 24 2024 to December 26 2024 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 8.00 to 10.00 per person
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Jacobs
Courtyard Marriott Jacobs Hotel
Courtyard Marriott Jacobs Hotel Waterloo St.
Courtyard Marriott Waterloo St. Jacobs
Courtyard Waterloo St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Hotel
Courtyard Marriott St. Jacobs Hotel
Courtyard Marriott St. Jacobs
Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
Courtyard riott Waterloo St J
Courtyard by Marriott Waterloo St. Jacobs Hotel
Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

Courtyard by Marriott Waterloo St. Jacobs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews" "
Rating 8 - Good. 290 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lenora

Travelled with group
Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Good property
Stayed 1 night in Sep 2024

10/10 Excellent

giselle

Liked: Cleanliness, staff & service, property conditions & facilities
clean and friendly, most convieient and tasy bistro
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The room was clean and comfortable, the location was close to local activities.
Stayed 2 nights in Sep 2024

10/10 Excellent

WENWEI

Stayed 3 nights in Aug 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Aug 2024

10/10 Excellent

Syed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley, Harrowsmith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Richard

Disliked: Cleanliness
Dirty bathroom floor. The floor in my bathroom was filthy. It was of white tiles that were full of black grime. This was very apparent as I was in an accessible bathroom where the floor of the shower merged into the floor of the bathroom. I reported the situation and was given a new room where the shower floor was also full of grime. Strangely, the hotel doesn't wash the bathroom floors regularly.
Stayed 4 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast!
Stayed 3 nights in Aug 2024

8/10 Good

Patrick

Very nice hotel, new, clean and friendly staff. It is more of a budget hotel but unfortunately our stay was on the busiest weekend of all time and last minute booking rates were 3x normal… breakfast was meh but if you stuck to standard toast, eggs and bacon it was good.
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Nil
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Will come again.
Stayed 1 night in Aug 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service
Only negative was that the tub would not drain Maintenance came quickly and drained better but very slow
Stayed 1 night in Aug 2024

10/10 Excellent

Anja

Liked: Staff & service, property conditions & facilities
?
Stayed 1 night in Aug 2024

10/10 Excellent

Sukwai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot and close to the Farmer’s Market
Stayed 1 night in Aug 2024

8/10 Good

adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
was happy over all . Room was nice . Jetted tub worked and layout of the room was good. The air conditioner barely could keep up to the warm weather. The coldest we got the room was 72 even though we had it set for 67. Didn't ruin our stay but pay 239 for a room kind of want everything to work :) Over all would recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Good spot
Stayed 4 nights in Aug 2024