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Hilton Garden Inn Kitchener/Cambridge

3.0 star property

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Photo gallery for Hilton Garden Inn Kitchener/Cambridge

Lobby
Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lobby
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Breakfast available
  • Pet-friendly

Explore the area

Map
746 Old Hespeler Rd, Cambridge, ON, N3H5L8
  • Cambridge Ice Centre
    ‪3 min drive‬
  • McDougall Cottage
    ‪8 min drive‬
  • Shade's Mills Conservation Area
    ‪9 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard King

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub (1 King)

Suite, 1 Bedroom, Jetted Tub (1 King) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Jetted Tub (1 King)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Best Western Plus Cambridge Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, (1004)
The price is CHF 134
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Best Western Plus Cambridge Hotel

About this property

Hilton Garden Inn Kitchener/Cambridge

Hotel in Cambridge with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and conference space. Weekly housekeeping is available.
Hilton Garden Inn Kitchener/Cambridge offers 122 accommodations with coffee/tea makers and complimentary newspapers. 47-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Kitchener/Cambridge. During your stay, you'll be within walking distance of Cambridge Ice Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Cambridge Ice Centre and a few minutes from Riverside Park
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Kitchener/Cambridge offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1400 square feet (130 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Kitchener/Cambridge. Self parking is free. A complete renovation of Hilton Garden Inn Kitchener/Cambridge was completed in September 2022.

This 3-star Cambridge hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Garden Grille Restaurant – This restaurant serves breakfast and dinner. A children's menu is available.
Garden Grille Bar – This lobby lounge serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille Bar
  • Garden Grille Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,400 square feet of conference space
  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Digital Key mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.95 to 14.95 for adults and CAD 9.95 to 14.95 for children
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Digital Key mobile app before check-in.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Kitchener/Cambridge
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge
Hilton Garden Inn Cambridge
Hilton Kitchener Cambridge
Hilton Garden Inn Kitchener Hotel Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel
Hilton Garden Inn Kitchener/Cambridge Cambridge
Hilton Garden Inn Kitchener/Cambridge Hotel Cambridge

Hilton Garden Inn Kitchener/Cambridge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Stayed 1 night in Oct 2024

6/10 Okay

Br

Travelled with partner
Liked: Staff & service, amenities
Stayed on 2nd floor carpets stink and everything looks old. Rooms were ok but first impression getting off the elevator was not good. They need to remove the carpeting and paint the walls.
Stayed 1 night in Nov 2024

10/10 Excellent

REYNALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptions are great!
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammed, Waterloo

Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brennan

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Robert, Toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenint.
Stayed 1 night in Oct 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem saw bug walk up wall and across ceiling
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Travelled with family
Liked: Staff & service
Room had a weird smell. No washcloths in bathroom Breakfast was not very good Hotel is close to hwy
Stayed 1 night in Oct 2024

6/10 Okay

Micah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed for 2 nights and overall the hotel was okay. My main complaints are the shower, it is so hard to get the right temperature for the water and to turn the shower on and off. The iron board opened but wouldn't close. The room I got which was a 2 queen bed lacked lighting, there should have been a light above the mirror at least. The carpet was dirty but the bed and washroom was clean. Overall it was a comfortable stay for 2 nights.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 1 night in Oct 2024

4/10 Poor

Joshua

Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
Not impressed with this property. Wallpaper peeling, makeup stains from past visitors on the bathroom towels, broken and leaky shower head, lumpy 'cheap' feeling pillows on the beds, cold pool etc.. Another one that's on me at the end of the day.. was sitting down at the serve-yourself buffet style breakfast in the morning, and eating, only to be handed a bill for $16 for breakfast. I've stayed in tons of hotels in my life and have never seen a mediocre breakfast in this DIY buffet style NOT included with the room cost. It's on me for not observing that the listing says 'breakfast available' not 'breakfast included', but the way things were laid out was misleading in my opinion, and coupled with the other issues did not make this a pleasant stay. For the $200 for a single night, this will be the last and only time I stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

caroline

Stayed 4 nights in Oct 2024

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way!
Just an overnight stay. We have stayed at this hotel previously and found it to be perfect for what we need. Staff always friendly and efficient; room always clean and all amenities that we need. Would stay here again without question.
Stayed 1 night in Oct 2024

6/10 Okay

elena

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Having a restaurant was a bonus, but the room was outdated, and not as clean as espected.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Skye

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, clean, convenient.
Stayed 1 night in Oct 2024