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Homewood Suites by Hilton Waterloo/St. Jacobs

3.0 star property

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Photo gallery for Homewood Suites by Hilton Waterloo/St. Jacobs

Full-sized fridge, microwave, oven, stovetop
Exterior
Terrace/patio
37-inch LCD TV with cable channels, TV, MP3 dock
Studio Suite, 1 King Bed | In-room dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
45 Benjamin Road, St Jacobs, Township of Woolwich, ON, N0B2N0
  • St Jacobs Farmers Market
    ‪9 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Wilfrid Laurier University
    ‪6 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Suite, 2 Bedrooms, Non Smoking

  • 98 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible (Hearing)

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

37-inch LCD TV with cable channels, TV, MP3 dock

Studio, 1 King Bed, Accessible (Hearing)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, WiFi, bed sheets

Studio Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Check-in/check-out kiosk

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1137)
The price is CHF 158
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Homewood Suites by Hilton Waterloo/St. Jacobs

Hotel with free breakfast, a short walk to St Jacobs Farmers Market
This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Homewood Suites by Hilton Waterloo/St. Jacobs gets good marks from our customers. During your stay, you're just a quick walk from St Jacobs Farmers Market. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • 9 minutes by foot from St Jacobs Farmers Market and a 4-minute drive from University of Waterloo
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served a free full breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A bar/lounge
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood St Jacobs
Homewood St Jacobs Hotel
Homewood St Jacobs Hotel Waterloo
Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
wood Suites Hilton WaterlooSt
Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

KATIE

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here while we were in the process of moving. Staff were very friendly, hotel was very safe and clean. The room has a half kitchen with all of the things needed (dishes, cutlery, drinkware, electric kettle, toaster, cookware, etc). A full size fridge/freezer, 2 burner cooktop, and even a dishwasher. My daughter absolutely loved the salt water pool and the free breakfast each day was definitely a perk. Hotel is within walking distance to a few restaurants and the st Jacobs market, as well as a few minutes drive from amenities like grocery stores and shopping retailers. Bus stops are also nearby. We highly recommend this hotel, and will look for them again when we are travelling.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lionel

Business traveller
Great experience
Stayed 2 nights in Nov 2024

4/10 Poor

Nicholas

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin was a problem. The room we were allocated (203) stank of sweat and unwashed humanity; so after having tried settling down and the stench not going away, was really disgusting. We asked for another room, and had to move everything over. I asked the front desk about a refund but they said they couldn't do anything about it as I had booked through Expedia. Gee, thanks a lot. So I will wait and see what expedia will do about it. Please acknowledge. Nicholas Herten-Greaven
Stayed 1 night in Nov 2024

10/10 Excellent

Lynne

Travelled with partner
We have stayed at this location many times and love it there. The breakfast offers gluten free items and the staff are very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed for 2 nights with 3 adults 2 kids . Great location for st Jacobs market , walking distance . Only 2 issues , no pool towels one evening and the breakfast was good but didn’t offer pre packed jam , peanut butter , milk etc . So everyone was scooping their own onto their plates and using the same utensils . I realize it’s more package waste but way too many people with coughs and colds in the breakfast area .
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great size, easily walkable to restaurants and St Jacob's Farmers Market. Also easy access to Conestoga Mall and on Hey 85.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great.
Stayed 1 night in Nov 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly maintained. We enjoyed our stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every associate that i saw there said hello or goid morning or how are you with a smile ...you dont get that much anymore ..it is huge to be acknowleded like that...breakfast was good..easy check in ...i fully recommend staying there
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Stayed 1 night in Oct 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very friendly and helpful staff, great pool and exercise facilities, breakfast options were plentiful and tasty. Staff even had HDMI cord to borrow when asked :)
Stayed 2 nights in Nov 2024

8/10 Good

Don

Travelled with partner
Loved the room layout but do not know why the toilet was so low when comfort height toilets are so prevalent.
Stayed 2 nights in Nov 2024

8/10 Good

Claire, Brampton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was clean and spacious. Service was slow as I had to call several times for a towel.
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all , would like a few more walkable dining options
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the gym and the delicious breakfast burritos!
Stayed 2 nights in Nov 2024