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The Walper Hotel, part of JdV by Hyatt

4.0 star property

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Photo gallery for The Walper Hotel, part of JdV by Hyatt

2 restaurants, lunch served
2 restaurants, lunch served
Reception
Lobby sitting area
2 restaurants, lunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
20 Queen St S., Kitchener, ON, N2G 1V6
  • Victoria Park
    ‪5 min walk‬
  • Kitchener City Hall
    ‪5 min walk‬
  • Kitchener Market
    ‪6 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Historic)

Suite (Historic) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Historic)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 1 King Bed (Urban)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Urban)

Suite, 1 Queen Bed (Urban) | Living area | 48-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Queen Bed (Urban)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Urban)

Suite, 2 Queen Beds (Urban) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 2 Queen Beds (Urban)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower) | Premium bedding, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Kitchener-Waterloo by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1068)
The price is CHF 113
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Crowne Plaza Kitchener-Waterloo by IHG

About this property

The Walper Hotel, part of JdV by Hyatt

Victorian Kitchener hotel in Downtown Kitchener with 2 restaurants
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
The Walper Hotel, part of JdV by Hyatt offers 92 accommodations with iPod docking stations and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Walper Hotel, part of JdV by Hyatt. During your stay, you're just a quick walk from TheMuseum. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from University of Waterloo and 11 minutes from St Jacobs Farmers Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly The Walper Hotel, part of JdV by Hyatt. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This Victorian Kitchener hotel is smoke free.

TWH Social – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 18 per day)
  • Uncovered parking on site (CAD 23 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TWH Social

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 75 per accommodation, per stay, plus a one-time cleaning fee of CAD 75
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 23.00 per day (in/out privileges)
  • Nearby parking fee: CAD 18 per day (427 ft away)
  • Pet fee: CAD 75 per accommodation, per stay plus a one-off CAD 75 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Walper
Walper Hotel
Walper Hotel Kitchener
Walper Kitchener
Walper Terrace Kitchener
The Walper Hotel Kitchener, Ontario
The Walper Hotel
The Walper Hotel part of JdV by Hyatt
The Walper Hotel, part of JdV by Hyatt Hotel
The Walper Hotel, part of JdV by Hyatt Kitchener
The Walper Hotel, part of JdV by Hyatt Hotel Kitchener

The Walper Hotel, part of JdV by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Manijeh, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home
Stayed 2 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Very clean and modern. Comfortable rooms and beds
Stayed 1 night in Nov 2024

10/10 Excellent

Christos

Stayed 2 nights in Sep 2024

10/10 Excellent

Merrill

Stayed 1 night in Oct 2024

4/10 Poor

Milijana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Given the price point compared to other KW hotel, the standard was not met. The washroom area was not clean, tissues missing. The windows faced a wall.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haven’t been for 20 years ! Upgrades are good and character has been saved and enhanced ! Great Reno
Stayed 1 night in Nov 2024

10/10 Excellent

Arash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr. David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really well run hotel instead of calling the front desk you text them and it’s done ✔️ great system
Stayed 2 nights in Oct 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Tom

Travelled with family
Disliked: Staff & service
Nice hotel. Parking is not good and was not well explained by original front desk on check in. It was inconvenient for the restaurant to stop serving food at 9 on a Friday. We ended up going to the restaurant at the crowne royal. Front desk staff were polite but didn’t offer any assistance when i was carrying all my family’s luggage by myself. Unlikely that I would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tatjana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The front desk staff were amazing. Though we were a bit disappointed with our service. On the one night that we ordered room service, they said they had knocked and we didn't open the door. We were there, yet no one knocked for us to open the door. Our food finally arrived after the front desk called to see if we were still in our room. We also had an issue with housekeeping on the 4th day. We left a generous tip mid way of our stay. On the 4th day, when we returned to our room, the towels were not replenished, the sink wasn't wiped down, and there was a tissue on the floor. The last few days, once again our towels were not replenished, so we had to call the front desk. Who ever cleaned our room at midway point, was not the same person as in the beginning. Otherwise, we had a very pleasant stay. And yes, we would stay there again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Anna-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Cera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay during Oktoberfest
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

lise

Liked: Cleanliness, property conditions & facilities
Great friendly staff comfy bed
Stayed 1 night in Oct 2024

10/10 Excellent

Senem

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay here in one year, great hotel, amazing and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Geoff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - room was great-bed was super comfortable. Right downtown close to a lot of bars, restaurants-easy and walkable.
Stayed 1 night in Oct 2024

10/10 Excellent

Arlene, Stoney Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Christiane

Liked central location. Area around hotel tired & old. Many unfortunate street people frequenting area at night. Not a hotel problem but leaves an unsafe feeling
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great room, staff is fantastic
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location!!! Can walk to some nice patios and restaurants. The hotel restaurant is excellent!!
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small and quiet, with pet-friendly options. The rooms are well-appointed with style and minimalist but luxurious furniture and fixings. Customer service is 5 Star with great check in and check out.
Stayed 1 night in Sep 2024