Hotel Kaiserhof
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Reviews
Exceptional
Popular amenities
- Bar
- Room service
- Breakfast included
- Gym
- Pool
- 24/7 front desk
Explore the area
- Bergdoktorhaus12 min walk
- Hartkaiser Gondola3 min drive
- Hausberg Ski Lift3 min drive
Room options
View all photos for Junior Suite
Junior Suite
- 45 sq m
- Sleeps 3
- 1 King Bed
View all photos for Suite
Suite
- 58 sq m
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
View all photos for Double Room
Double Room
- 35 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Suite
Superior Suite
- 70 sq m
- Mountain view
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed
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About this property
Hotel Kaiserhof
This Ellmau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
- Free cooked-to-order breakfast served daily
- Free WiFi
- Free valet parking and self-parking
- The 5 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
- Take a swim in the indoor and outdoor pools
- Treat yourself to Swedish massages, detox wraps or thalassotherapy at PanoramaSpa & Spa PurPur
- Services include babysitting, a free children's club and dry cleaning/laundry
- On-site recreation includes a gym, a steam room and a sauna
- 12 minutes on foot from Bergdoktorhaus and a 3-minute drive from Hartkaiser Gondola
- Airport and local-area shuttle service available for a fee
- Dogs welcome for a fee (restrictions apply)
- Pet-friendly amenities are available, including food and water bowls
There are 5 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a sauna and a fitness centre. Free self parking and valet parking are available. A complete renovation of Hotel Kaiserhof was completed in August 2020.
This 5-star Ellmau hotel is smoke free.
Languages
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- Electric car charging station on site
- 24-hour return airport shuttle on request for a surcharge
- Area shuttle (surcharge)
- Free secured, covered self parking on site
- Free secured, covered valet parking on site
- Wheelchair-accessible parking available
Food and drink
- Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
- 2 bars/lounges
- 5 restaurants
- A poolside bar
- Snack bar/deli
Things to do
- Bicycle tours
- Billiards/pool table
- Downhill skiing
- Free children's club
- Full-service spa
- Gym
- Hiking/biking trails
- Indoor pool
- Mountain biking
- Outdoor pool
- Playground
- Sauna
- Ski passes
- Ski storage
- Ski-in/ski-out access
- Snowshoeing
- Steam room
- Wine tasting room
- Winery release events
Family friendly
- Free children's club
- Free cot
- Free supervised activities for children
- In-room babysitting
- Indoor pool
- Laundry facilities
- Outdoor pool
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
- Turndown service
Business services
- 24-hour business centre
Outdoors
- Garden
- In the mountains
- Picnic area
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 7 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hydrotherapy
- Manicures/pedicures
- Prenatal massages
- Reflexology
- Sauna
- Spa open daily
- Sports massages
- Steam room
- Swedish massages
- Thai massages
- Thalassotherapy
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Handrails in stairways
- Lift
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Bedroom
- Blackout drapes
- Day bed
- Down comforter
- Free cot
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathtub or shower
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Slippers
- Towels provided
Entertainment
- CD player
- First-run films
- Flat-screen TV with satellite channels
- IPod dock
Food and drink
- Electric kettle
- Free bottled water
- Late-night room service
- Minibar
More
- Air conditioning
- Connecting rooms available
- Desk
- Free daily newspapers
- Individual decor
- Individual furnishings
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-out
Special check-in instructions
Access methods
Pets
- Pets: EUR 35 per pet, per day
- Only dogs are allowed
- Food and water bowls are available
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 360 per room (one-way)
- Pet fee: EUR 35 per pet, per day
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
We should mention
- The seasonal pool will open in May and close in September.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
Property is also known as
Hotel Kaiserhof Reviews
Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window