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Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano

Exterior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Point of interest
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Pool
  • Spa
  • Pet-friendly

Explore the area

Map
Sonnwendstr. 13b, Waidring, Tirol, 6384
  • Gondel Steinplatte
    12 min walk
  • Restaurant Rilano Resort
    1 min walk
  • Fieberbrunn Station
    16 min drive
  • Salzburg (SZG-W.A. Mozart)
    43 min drive

Room options

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 41 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Hotel & Wirtshaus Post

Breakfast included
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (123)
The price is CHF 206
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel & Wirtshaus Post

About this property

Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano

Family-friendly resort with full-service spa and free breakfast
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free resort. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano offers 78 accommodations with minibars and a safe. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Waidring resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano, you're just a quick walk from Pillerseetal. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, body scrubs or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Pillerseetal and 7 minutes on foot from St. Vitus and St. Nicholas Catholic Parish
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this resort measures 840 square feet (78 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the family-friendly Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano. Self parking is free.

This 4-star Waidring resort is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 840 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 28 April and 28 May.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-in fee: EUR 25 for check-in between 10:00 PM and 2:00 AM
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

KUHOTEL Rilano Hotel Waidring
Rilano Resort Steinplatte Waidring
Rilano Steinplatte
Rilano Steinplatte Waidring
Rilano Resort Steinplatte Hotel Waidring
Rilano Resort Steinplatte Waidring, Austria - Tirol
KUHOTEL Rilano Hotel
KUHOTEL Rilano Waidring
KUHOTEL Rilano
KUHOTEL Rilano Resort Waidring
KUHOTEL Rilano Resort
Rilano Resort Steinplatte
KUHOTEL by Rilano
Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano Resort
Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano Waidring

Elaya Hotel Steinplatte ehemals KUHOTEL by Rilano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 198 reviews" "
Rating 8 - Good. 68 out of 198 reviews" "
Rating 6 - Okay. 9 out of 198 reviews" "
Rating 4 - Poor. 3 out of 198 reviews" "
Rating 2 - Terrible. 1 out of 198 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in May 2024

8/10 Good

Christof

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war ok
Stayed 4 nights in Feb 2024

8/10 Good

Katharina, JBER

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, especially fun for kids of all ages!
Stayed 1 night in Jul 2023

10/10 Excellent

Lola Mota

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed there for a week for a skiing trip and our time was amazing! The breakfast buffet was varied and the omelettes were delicious. All the staff from the cleaners to receptionist and bar staff were very friendly and helpful. The rooms have beautiful view to the mountains and the location is perfect, so close to the Steinplatte and other ski resorts. We’ll be coming back! Thank you 😊
Stayed 7 nights in Jan 2023

10/10 Excellent

Artem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast

8/10 Good

Abdulkareem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many cows around
Very nice but the cows 🐄 smells are everywhere, however, you get used to it few hours from check in.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice enough hotel but too expensive for what it is
- The common areas of the hotel seem to have been recently renovated are welcoming, however the rooms have not been updated and are very tired. The bathroom was old and quite cramped. The bed was not very comfortable. On the plus side our room had a nice balcony. However for the amount we were charged per night the room was disappointing. - We had a half-board package including breakfast and dinner. Breakfast was great. On the nights we were there the dinner was buffet-style. Lots of salads but not much choice of hot food, with a very poor choice for vegetarians. - The cow theme is throughout the hotel and grounds.
Stayed 2 nights in Jul 2018

8/10 Good

DARREN

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but dinning room service let it down !
Been here a 4 times & return as like hotel &ski area There was 6 in the group we all really enjoyed hotel & fantastic food but found evening service very very slow to be served drinks & food also getting orders wrong on several occasions!! We heard & see other family’s complaining about this too !!!
Stayed 2 nights in Feb 2018

10/10 Excellent

Dorina

Liked: Cleanliness, staff & service, property conditions & facilities
fun place
new hotel in Waidring within walking distance of the Steinplatte sky area.
Stayed 3 nights in Dec 2017

8/10 Good

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waidring ski weekend
Great weekends skiing & @ Kuhotel waidring Stayed here before & sure I will again !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, fantastic outdoor pool.
Great hotel, fantastic dinner bbq (proper ribs!), and exquisite breakfast. The only downside I could see is that breakfast starts a bit late at 7:30 for hitting the slopes early in winter.

6/10 Okay

Charlene

Liked: Cleanliness
Quiet, serene
The Hotel is actually in a very beautiful, serene area, but for a 5 Star Hotel, I found the rooms to be that of a 2-3 star hotel. There were not many guests and the dinner service was slow and food was average. The breakfast buffet was wonderful, therefore I would recommend the hotel stay with breakfast, but not the half pension. We did not use spa services, but the two pools were very beautiful and relaxing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Harry, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can recommend Rilano and would stay there again.
We flew in to Munich and hired a car and used it as a base for 6 days skiing in the region. The room was a good size with plenty of storagae. Both indoor and outdoor pool that was very good, several saunas to choose from in the spa area. Food was very good, some dishes a bit too salty, but the breakfast was top class. They could have opened the b-fast a bit earlier than 7.30 but the staff was very helpful and let us in by 7 am anyway. Wifi in the room was not very good unless you were over the little box that you had to pick up from reception. Good facilites for drying skiboots etc. at night time. All the info was in German so make sure you bring a translator if you dont speak the language. You should be able to have a massage as well but we did not try it.

10/10 Excellent

DARREN, Braintree Essex uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rilano thankyou would defiantly come again !!!!!
Was a great Break !! Been to Waidring every year for about 10 years for weeks & short breaks & have been to lots of the hotels in the area . Found the Rilano very good, room ,spa ,pool , food & staff very tentative & friendly . Only let down wifi only in reception & bar area .....!!!!!! Come on Rilano sort the free wifi to everywhere in hotel ...most do !!!!

10/10 Excellent

Lina, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Rilano hotel is a nice hotel in a nice countryside. The receptionists are very kind, supportive and very helpful. Staff ingeneral are of great help. We loved our stay there. Also their breakfast buffet and dinner set menue are yummy and delicious. We will for sure come back to this hotel whenever we visit Austria

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic settings, pool and breakfast.
Fantastic settings, pool and breakfast. The rooms are ok, however they lack of aircondition and Austria can be very warm in July. The wifi is only the reception are otherwise is it a great hotel for a summer vacation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in the snow
The hotel is very clean, comfortable and just a short walk to the center of town. Lots of free parking available. Good breakfast. One big negative for me is the lack of free Wifi in the rooms. They do have wifi at reception and cable connections in the room, but seriously, this is 2014, what hotel of this standard does NOT have wifi in the rooms??

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Excellent food and wide choice at breakfast. Friendly and helpful staff. We will return to this hotel.

8/10 Good

Peter, Budapest

Liked: Cleanliness, staff & service
Enjoyable one night stay
Sauna and dinner closing times could be better synchronized but we enjoyed and recommend. Great value / money deal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best cost efficient resort!!!
At a loss for words. Just ...wow. Amazing place. Complimentary drinks for all your party, free wifi, free huge breakfast buffet, in door and outdoor pool, spa, wet and dry sauna, out door sports area, chalking distance to town, and 34 miles to eagles nest. Definitely going back.

10/10 Excellent

Nochein, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rilano spot on
The hotel is a splendid but not cosy or traditional hotel. It has all the luxury features though the materials are a bit cheap. The spa is excellent as is the food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karl, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific deal
This is a great place to take a break! Manager goes out of her way to greet and make you feel special, rooms are large and comfortable, breakfast is great, dining terrific, swimming pool super! Gym is being renovated and should make it complete! Great views and peaceful, nice restaurants within walking distance! I was very pleased'

8/10 Good

Michael, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with potential
Nice hotel with good facilities and a great service. Location and the surrounding neighbourhood not the best with a fairly busy road close by and not much to see within walking distance. Good view to the mountains though creating a great setting for breakfast outside (summer time). The beds leave a lot to desire and rooms are fairly hot in the summer time and overall not extravagant in any way. Pool not completed hence not able to rate this part. Fantastic breakfast (quality and selection). Did not try out lunch or dinner selections.