Best Western Knoxville Airport/Alcoa

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Knoxville Airport/Alcoa

Reception
Indoor pool
Free daily buffet breakfast
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
162 Cusick Rd, Alcoa, TN, 37701
  • Fort Loudoun Lake
    6 min drive
  • Maryville College
    7 min drive
  • Bojangles' Famous Chicken 'n Biscuits
    2 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    14 min walk

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About this property

Best Western Knoxville Airport/Alcoa

Hotel in Alcoa with free breakfast and free airport shuttle
A fitness centre, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Knoxville Airport/Alcoa's proximity to the airport. During your stay, you'll be close to Covenant Health. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 12 minutes by car from University of Tennessee and 15 minutes from Neyland Stadium
  • Free airport shuttle service
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. Free breakfast is available daily. A roundtrip airport shuttle is free during limited hours. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Knoxville Airport/Alcoa. Self parking is free.

This Alcoa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4 AM to 11 PM
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 926 reviews" "
Rating 8 - Good. 253 out of 926 reviews" "
Rating 6 - Okay. 103 out of 926 reviews" "
Rating 4 - Poor. 51 out of 926 reviews" "
Rating 2 - Terrible. 37 out of 926 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Travelled with family
Liked: Staff & service, amenities
The staff was amazing. Very kind and sweet. Loved the shuttle to the airport. The room was okay. The elevator and halls were dirty and no a/c.
Stayed 1 night in Jun 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a one night stay. The room was very clean but the AC smelled a little musty. I would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean and the hotel is very close to the airport. The pool stays open late for a workout after getting back from the day's activities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the room had a refrigerator and a microwave and the breakfast was very convenient. Although I did not utilize the heated pool, I was happy to see it there. The hotel itself is close to not only the airport but a Starbucks, gas station and lots of other locations typically needed to be accessed by visitors. The staff was able to answer all my questions and always prompt.
Stayed 3 nights in Sep 2024

8/10 Good

Vincent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Good for families
Stayed 6 nights in Sep 2024

6/10 Okay

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to the airport
Stayed 2 nights in Sep 2024

10/10 Excellent

Christana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and staff very nice and breakfast good!
Stayed 4 nights in Aug 2024

10/10 Excellent

Keilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

sharon, brandon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms smell wet and moldy - we stayed the fisrt night because we arrived after midnight. I was sick by the morning from the damp, moldy room- terrible cough and congestion. Recommend removing all carpet. The young lady at the front desk in the morning was so sweet and tried to help me with another room but each one smelled. She worked to get us a refund for our next two nights we had reservations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, room comfort
Service and staff was excellent!
Stayed 1 night in Aug 2024

4/10 Poor

Ana, Rowlett

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room smelled so bad but you get used to it.
Stayed 1 night in Aug 2024

6/10 Okay

HENRY

Travelled with family
Liked: Staff & service, amenities
Convenient for 1 night while traveling. Staff was very friendly. Free breakfast and parking
Stayed 1 night in Aug 2024

8/10 Good

TIMOTHY, BAKERSFIELD

Stayed 1 night in Aug 2024

2/10 Terrible

Vickie

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Alcoa BW
When we first checked in, the first room had terrible musty smell so the clerk did move us to different room. First night was ok, but upon returning the following day, which would've been our 2nd night, we discovered had had a mouse issue and therefore did not continue our stay there.
Stayed 4 nights in Aug 2024

2/10 Terrible

Hannah

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda, Blountville

Very clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and pillows. Great water pressure and hot water. Breakfast had enough choices for everyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, clean and close the airport
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024