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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Exterior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk
Interior entrance
Free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
215 S Illinois Ave, Oak Ridge, TN, 37830
  • American Museum of Science and Energy
    ‪16 min walk‬
  • Children's Museum of Oak Ridge
    ‪3 min drive‬
  • Y-12 National Security Complex
    ‪39 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Refrigerator

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Hotel with free parking, near American Museum of Science and Energy
This smoke-free hotel features an indoor pool, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a 24-hour business centre are on-site.
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Oak Ridge hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Oak Ridge - Knoxville. During your stay, you're just a quick walk from Oak Ridge Art Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Burchfields
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from American Museum of Science and Energy and a few minutes from Children's Museum of Oak Ridge
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Hotel Oak Ridge - Knoxville also features a vending machine, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 4-star Oak Ridge hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Burchfields – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Burchfields Lounge – This bar specialises in American cuisine and only serves light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.41 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burchfields
  • Burchfields Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in hallways (84 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Weight limit: 50 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 32.93 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.41 per person
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 32.93 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Oak Ridge Knoxville
DoubleTree Hilton Oak Ridge
DoubleTree Hilton Oak Ridge Knoxville
DoubleTree Hotel Oak Ridge
DoubleTree Knoxville
DoubleTree Oak Ridge
DoubleTree Oak Ridge Knoxville
Oak Ridge DoubleTree
DoubleTree Hilton Hotel Knoxville
DoubleTree Hilton Knoxville
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 908 reviews
Rating 8 - Good. 277 out of 908 reviews
Rating 6 - Okay. 82 out of 908 reviews
Rating 4 - Poor. 32 out of 908 reviews
Rating 2 - Terrible. 27 out of 908 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family
Disliked: Property conditions & facilities
Past its prime
Like most Double Tree properties, this one was old, tired, and in desperate need of an update. Smelled bad, needs so much that maintenance just isn’t enough. Time to call it a day.
Stayed 1 night in Sep 2024

6/10 Okay

Heather

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay again…
After check-in we put our stuff in the room and went out to get dinner after driving all day. Once we got back to relax for the night and unpack we noticed how dirty the bathroom was. There was hair all over the bathroom floor, dirty shower floor/hair on it and the toilet was dirty and had dried up urine on the bottom of the toilet seat. This made us grossed out and unsure how clean the rest of the room could be and the bedding. So we went down and showed photos and were given a new room. The lady at the front desk was nice but did mention how housekeeping was busy and had to turn rooms quickly. I stated that I understand it’s busy, but that’s not an excuse for cleanliness issues. We pack back up and move across the hall to a new room. Upon opening the door we hear a weird noise and it’s coming from the ac unit. It will not operate properly when adjusting it and continues to make a horrible noise. So, back down we go and now we are given another room. The third room seemed to be cleaner and had a new ac unit. We unpack again and relax. We noticed was there are no bathroom vents to run while you shower so it steams up fast and everything gets wet and/or very damp in there. The water also comes out of the shower head very hard and hurts when you’re showering, to the point where you cannot wash your face in the shower. The shower drain didn’t drain well at all so you’re standing in water. This wasn’t a horrible stay and the front desk staff was nice, but I would not choose
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Aug 2024

10/10 Excellent

Eli

Stayed 1 night in Sep 2024

10/10 Excellent

Lia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Judy, Nashville

Travelled with family, Business traveller
Just a little note tucked in key card to day no towels or maid service of any kind for four days unless asked. When I did see little note and called , I had to go to front desk to get towels and mostiurizer because lotion bottle was empty. Also told hotel did not provide glasses in the room when there were glasses in the room. Just wanted clean ones for second day. The restaurant personal were very friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Carolyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property is in need of an update- smells musty, reds an overall freshen up. Our first room had a dirty toilet, so we moved to a second room which was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Misty

Liked: Cleanliness, staff & service
It is an older hotel. The lobby looked nice with all the plants. The room we had very humid and no pictures on the wall. It was clean though and that says a lot. Price wasn't terrible probably due to it being an older property and no breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice restaurant and great bar. Everyone was very nice and helpful
Stayed 3 nights in Jul 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. No problems with check in and the room was very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the DoubleTree in Oak Ridge. We stay with them every chance we get.
Stayed 1 night in Jul 2024

6/10 Okay

Bryon

Travelled with family
Liked: Cleanliness, staff & service
Lots of little things kept this from being an above average property/stay. Noisy bathroom door, whistling toilet, moldy looking caulk around tub, and broken soda machine on the floor. The front desk clerk was on her phone and sitting out of my view in a corner area when we walked up. Waited a few minutes before walking around and noticing where she was and had to get her attention. Breakfast was very good, but didn't have a chance to eat dinner there. View outside was nothing special, but the main lobby was nice. Room was average.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating to us, and changed our roomat no cost because we had a disabled person in our party and the original room had a tub that we couldn't make work. They changed us to a walk in shower with a shower chair.
Stayed 2 nights in Jul 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joey

Stayed 3 nights in Jun 2024

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Giulia, Los Alamos

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2024

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness, amenities
Restaurant was good service, but food was subpar, disappointing breakfast buffet for $16
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Daniel

Stayed 2 nights in May 2024

10/10 Excellent

Johanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - Great Service
I was in town for a work event the following day that was being held at the Roane State Community College. Staff were upbeat and welcoming during check in. The room was very comfortable. I enjoyed the pool which was quite nice. We had dinner in the restaurant. The food was good and the service was excellent. There was plenty of parking and the location is in a convenient area with many things nearby.
Stayed 1 night in May 2024