Marriott Knoxville Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Knoxville Downtown

Lobby sitting area
Meeting facility
Exterior
Meeting facility
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
525 Henley St, Knoxville, TN, 37902
  • Knoxville Convention Center
    1 min walk
  • Sunsphere Tower
    2 min walk
  • Chesapeake's
    2 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    18 min drive

Room options

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed (Hearing Accessible)

  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Marriott Knoxville Downtown

Hotel with free local shuttle, a short walk to University of Tennessee
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Marriott Knoxville Downtown offers 286 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Marriott Knoxville Downtown. During your stay, you're just a quick walk from University of Tennessee. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from University of Tennessee and a 3-minute drive from Neyland Stadium
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 16000 square feet (1486 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Knoxville Downtown. A free area shuttle within 3 mi is available. For a fee, parking is available.

This 4-star Knoxville hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:00 AM to 10:30 AM.
Marriott Knoxville Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Valet parking on site (USD 35 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference centre (16,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Fair
Holiday Inn Knoxville World's Fair Park
Holiday Inn World's Fair
Holiday Inn World's Fair Hotel
Holiday Inn World's Fair Hotel Knoxville Park
Holiday Inn Knoxville Downtown Hotel
Holiday Inn Knoxville Downtown
Marriott Knoxville Knoxville
Holiday Inn Knoxville Downtown
Marriott Knoxville Downtown Hotel
Marriott Knoxville Downtown Knoxville
Marriott Knoxville Downtown Hotel Knoxville

Marriott Knoxville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 463 reviews" "
Rating 8 - Good. 70 out of 463 reviews" "
Rating 6 - Okay. 43 out of 463 reviews" "
Rating 4 - Poor. 24 out of 463 reviews" "
Rating 2 - Terrible. 13 out of 463 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, and felt safe.
Stayed 2 nights in Sep 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Th hotel is new and very clean and beautiful. It is also located within walking distance to Market Square and a bunch of other attractions, and is centrally located within the city. As with some of the other reviews, the noise from the traffic outside was pretty bad, even on the 10th floor. I realized that the odd-numbered rooms face the traffic, and the even-numbered rooms face an empty green space, so I suspect that the even-numbered rooms are much quieter. I had an odd-numbered room on the 10th floor, and it was really pretty noisy - especially if a fire truck decided to lean one their horn at two in the morning. Otherwise it was great, and I would recommend it.
Stayed 4 nights in Sep 2024

8/10 Good

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Worlds Fair Park, beer festival
Stayed 1 night in Jun 2024

8/10 Good

Christina

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Danielle

Travelled with family
SUPER loud room sounded like we were sleeping on highway
Stayed 1 night in Sep 2024

10/10 Excellent

Louise

Stayed 2 nights in Sep 2024

10/10 Excellent

irene

Travelled with family, Travelled with group
Liked: Amenities
One of the nicest Marriott’s I have stayed in. Top notch staff ….Ty Steve for all you help and Nina what a lovely hostess. Both went above and beyond. I will be back. See ya’ll graduation weekend 😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Lovina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, and the front desk agents were beneficial and friendly, but on the last day, housekeeping didn't lay the bed well. overall, it was a great experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the hotel room to the staff
Stayed 2 nights in Aug 2024

4/10 Poor

Oleg, Houston

Travelled with family and small children
Disliked: Staff & service, amenities
Hotel is overpriced. Price is high, conditions are very average.
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Pierce

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average rooms and an overall stylish hotel. Across the street from convention center which was great for our event
Stayed 3 nights in Aug 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 3 nights in May 2024

10/10 Excellent

Shannon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miscommunication about parking. If you have a small U-Haul they won’t let you park there. It worked out though. Also, they put a $100 hold, not $50 like we were told. Again, not a huge deal for us but I’m sure some might struggle.
Stayed 2 nights in Aug 2024

8/10 Good

Angel

Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I arrived on a late flight and arrived just after midnight. Was not received very well and found the front desk staff very uncommitted and not very engaging. Definately not helpful. This was not just when I arrived but through our the stay. I found this very surprising due 1) Always love Marriott and 2) Always love Tennessee hospitality, both of which were lacking. This is a comment about the front desk staff only.
Stayed 2 nights in Jul 2024

4/10 Poor

Gretchen

Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Flamarion

Stayed 1 night in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freshly renovated in 2021 under new ownership by Marriott and super clean, modern rooms with extremely comfortable beds, welcoming and friendly staff, ideal location between shopping/restaurants and UT campus and nearby Convention Center, and bonus of free parking after 6 pm Friday all weekend at Locust Street Garage just a block away
Stayed 1 night in Jul 2024

10/10 Excellent

Yashaun, Brantford

Stayed 2 nights in Jul 2024