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Sonesta Simply Suites Knoxville

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Simply Suites Knoxville

Terrace/patio
Lobby
Room amenity
Business centre
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
10206 Parkside Dr, Knoxville, TN, 37922
  • Tennova Hospitalist Group
    ‪5 min drive‬
  • Turkey Creek Shopping Center
    ‪5 min drive‬
  • West Town Mall
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

7.8 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Baymont by Wyndham Knoxville/Cedar Bluff

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1674)
The price is CHF 108
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Baymont by Wyndham Knoxville/Cedar Bluff

About this property

Sonesta Simply Suites Knoxville

Knoxville hotel in Knoxville West with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sonesta Simply Suites Knoxville offers 98 accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Knoxville. During your stay, you'll be close to Dead Horse Lake Golf Course. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Tennova Hospitalist Group and 5 minutes from Turkey Creek Shopping Center
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. There's an onsite business centre. A fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Knoxville. Self parking is free.

This Knoxville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Knoxville
Candlewood Suites Hotel Knoxville
Candlewood Suites Knoxville
Knoxville Candlewood Suites
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Suites Knoxville Hotel
Sonesta Simply Knoxville
Candlewood Suites Knoxville
Sonesta Simply Suites Knoxville Hotel
Sonesta Simply Suites Knoxville Knoxville
Sonesta Simply Suites Knoxville Hotel Knoxville

Sonesta Simply Suites Knoxville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 265 out of 592 reviews" "
Rating 8 - Good. 173 out of 592 reviews" "
Rating 6 - Okay. 70 out of 592 reviews" "
Rating 4 - Poor. 50 out of 592 reviews" "
Rating 2 - Terrible. 34 out of 592 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Rooms need work/inefficient redeposit
First, I want to say the lady who checked me in at the front desk was wonderful. I do not want this review to reflect her at all. I don't know where to start so I'll start with the location of the room the room was located less than 10 ft from the lobby making it quite noisy, and the $200 deposit for locals that I had to pay won't be redeposited back into my account for 7 to 10 days which I know can be done quicker and theoretically should be done shortly after checking out, The AC worked but not well and was rattling loudly you could feel it vibrate the floor if you were standing close to it, the furniture in the room was in poor shape and the bed was squeaky but on the positive side, comfortable. The best thing about the room I stayed in which was handicap accessible was the shower, if you have difficulty with stability this was a great shower. On the other hand the toilet was very difficult to flush, I called the front desk because I thought something was wrong with it and I was informed I needed to turn the water on so it would flush properly but the water was on and I had this experience one other time at the same location in a different room. So the toilets at this hotel are a problem. And morning to anyone who reserves a handicap accessible room with a rolling shower, you'll be getting the same room I'm talking about. I was informed that the room directly in front of the lobby is the only one with a walk-in shower . That's a shame!
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty
Stayed 2 nights in Oct 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t spend your money on this hotel
This property is old and filthy. The suites are roomy but the bathroom is moldy and one of the outlets in the room has been on fire. Sketchy. Don’t leave your room alone at night. No restaurant or bar area to enjoy the evening.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, updated and affordable stay
Very clean room and comfortable bed. Bathroom was nice. Staff was friendly. A stay worth the money.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean good value
Stayed 1 night in Oct 2024

10/10 Excellent

DeLoris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deposit
The hotel was clean. The people were friendly. The only thing was that I had a ID because I used to live here, but I moved to Georgia so they charge me a deposit because my address was within 50 miles because they said of people partying and I was not told that When I made my reservations so I was out extra hundred dollars on my card that I needed to have a rental car to go back home
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Property was clean and staff was very friendly had to book a last minute stay and everything went smoothly.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

LACEY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room at reasonable price.
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not clean from the minute that you walk in. The staff was nowhere to be found when we were trying to check in. The room had black mold and you could smell it. It was also very visible on the walls. There was what look like feces on the wall. The towels had pubic cares on them, and there was also pubic hair in the bed so we know the linens weren’t changed. The whole experience was horrible and we only stayed because it was so late at night that we had nowhere else to go in a a city we know nothing about. I wouldn’t recommend this place to anybody.
Stayed 1 night in Sep 2024

8/10 Good

Margo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let's start with the Pros: Bedding was excellent. We slept well. However, the hotel is in need of some major repairs and upkeep. walls, doors, and floors were dirty. Shower head was clogged with calcium deposits.
Stayed 1 night in Sep 2024

4/10 Poor

Jamisen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is just a NO! my wife and I travel all over and we rarely leave hotel reviews. This place is just NOT as pictured. The hotel is ran down, smells, stains on the carpet. There is no “store” it’s legit 2 vending machines. The rooms are incredibly outdated. Stains on the fridge, dishwasher from the 1980’s, old AC unit, terrible view outside the window… tried to upload pics just won’t work. This place is not worth your money. 1st night we laid in bed searching hotels to find a different one to go to. We ended up toughing it out and staying, but given the choice to leave and find another we would have taken it! Staff was nice, location was good, but those are my only positives.
Stayed 2 nights in Sep 2024

4/10 Poor

Christa, Englewood

Disliked: Property conditions & facilities
Great location,
Stayed 1 night in Sep 2024

4/10 Poor

Victoria

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I would’ve taken pictures, but I totally spaced it . 1st thing you smell when walking into the room is a musty/mildew smell. Above the window you can clearly see water damage that has molded. Above the AC unit, something clearly happened to the wall and has never been fixed. I would assume it’s also water damage as the AC is directly under the window. The bathroom also has mold/mildew on the ceiling above the shower. One of the bedside tables was completely rusted on the top (for some reason the beside tables were different). The Kitchenette appliances are rusted and outdated. I honestly would have just left, but I was in town for the Morgan Wallen concert so the hotels were all booked up. Had a hard time sleeping because I could hear people walking around and slamming doors at 2am. Also the AC hardly worked and my room was really hot.
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

4/10 Poor

Brenna

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel photos are slightly misleading. The hotel room we stayed in had older appliances and the bathroom was outdated. The property had an older musty/moldy smell. The price was good compared to surrounding hotels, but be aware that the rooms seem to look different in person.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela R

Liked: Cleanliness, staff & service
Much
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryan

Stayed 5 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well what would you like to know about the interrogation I had to go through are from them charging $250 extra just decide to take it off my bank card without informing me or anything trying to say I smoke in the room I don't even smoke I've never smoked a cigarette in my life
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Stayed 1 night in Sep 2024