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Cookies Hotel

3.0 star property

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Photo gallery for Cookies Hotel

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Aerial view
Superior Double Room, Beachfront | In-room safe, desk, blackout curtains, free WiFi
Lunch, dinner, brunch served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
White Sand Beach, Ko Chang, Trat, 23170
  • White Sand Beach
    ‪1 min walk‬
  • Pearl Beach
    ‪3 min drive‬
  • Chao Por Koh Chang Shrine
    ‪6 min drive‬
  • Trat (TDX)
    ‪156 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Beachfront

Deluxe Double Room, Balcony, Beachfront | In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Balcony, Beachfront

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony, Mountainside

Standard Double Room, Balcony, Mountainside | In-room safe, desk, blackout curtains, free WiFi

Standard Double Room, Balcony, Mountainside

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Beachfront

Superior Double Room, Beachfront | In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Beachfront

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Balcony, Mountainside

Standard Twin Room, Balcony, Mountainside | In-room safe, desk, blackout curtains, free WiFi

Standard Twin Room, Balcony, Mountainside

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Bamboo at Koh Chang Resort

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (96)
The price is CHF 64
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Bamboo at Koh Chang Resort

About this property

Cookies Hotel

On beach with outdoor pool, near White Sand Beach
When you stay at this beach hotel, you can enjoy umbrellas and sunloungers.
Cookies Hotel offers 68 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Cookies Hotel, you're just a quick walk from White Sand Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Sun and Soul Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from White Sand Beach and 7 minutes by car from Klong Prao Beach
  • Airport shuttle service available for a fee
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Cookies Hotel such as an outdoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ko Chang hotel.

Sun and Soul Restaurant – This restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sun and Soul Restaurant

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cookies Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Cookies Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cookies Hotel Ko Chang
Cookies Hotel
Cookies Ko Chang
Cookies Hotel Hotel
Cookies Hotel Ko Chang
Cookies Hotel Hotel Ko Chang

Cookies Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 123 reviews
Rating 8 - Good. 54 out of 123 reviews
Rating 6 - Okay. 21 out of 123 reviews
Rating 4 - Poor. 7 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 4 nights in Jul 2023

8/10 Good

john

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Right next to the beach, room was dated but for the price it was good value for money
Stayed 5 nights in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A better hotel that some higher rated in Koh chang
Great place, clean, friendly and staff were all amazing. I have stayed at higher rated hotels and had worse service so book this place as I would if I ever return to Koh Chang. I’d advise to book a deluxe double with balcony overlooking the pool and not any at hillside unless you’re on a tighter budget. We stayed room 409 and to note Wi-Fi box was right outside so perfect throughout stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2020 holiday
We have been to Cookies hotel many times. The location is very close to the beautiful beach, restaurants and bars. Hope to return again.
Stayed 9 nights in Jan 2020

10/10 Excellent

Wichit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel, wonderful staff, nothing was too much trouble. Will return again.
Stayed 3 nights in Dec 2019

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with swimming pool, all extremely clean and lovely helpful staff .
Stayed 14 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Apr 2019

8/10 Good

Jeff, Kamloops bc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have a good breakfast and a nice pool area right on the beach
Stayed 2 nights in Nov 2018

10/10 Excellent

Bart, Nong Khai, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cookies Hotel to the Rescue
We had originally booked two nights at the Awa Resort which proved to be a disaster. We moved the next morning to Cookies Hotel and found it to have a far superior beach and far superior management. Cookies Hotel is surrounded by outstanding restaurants all within easy walking distance. The same cannot be said about Awa Resort and dinner at their on site restaurant was a huge disappointment. Cookies is not a luxurious hotel but they will treat you as a valued guest; Awa Resort will not.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tibor

OK stay
Good general are, our room was located on the "other" side of the main road. We had cross the main road to get to the beach side part of the hotel where the reception is located, the poo and also the beach. Tried to upgrade our hotel, because our room was way to much on the tires side, but not success, we were told that there are no available rooms, yet we realized that one third of the hotel was indeed available.
Stayed 7 nights in Jan 2018

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cookies Delight
We loved our stay at cookies as the beach and pool were awesome. Liked our room with balcony and the service very helpful. Location very good as had easy access to everything. The one poor point was internet connection which was hit or miss and tv reception poor , not that we watched tv at a wonderful spot as this. Otherwise would definitely go back to Cookies and a good Restuarant next door, Soul and Sand.
Stayed 7 nights in Jan 2018

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort
Nice.
Nice stay good value.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, beautiful beach.
Excellent hotel, beautiful beach. Great value for money.

10/10 Excellent

Chris, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to beach.
superior rooms very close to beach. plenty of restaurants on beach to choose from. friendly and helpful staff.

8/10 Good

graham, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and excellent location
Location on the beach at the center of beach. Great pool overlooking the beach. Breakfast buffet good. Staff helpful and room kept clean. Cheaper rooms are for the annex across the road. Found this to be of little consequence. Would recommend if you can get a competitive price. Check other hotels nearby.

6/10 Okay

Erik

Liked: Cleanliness
Disliked: Property conditions & facilities

10/10 Excellent

Monika, Budapest - Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 days rest
As we arrived they didn't have our reservation. The stuff was quite ignorant, they told that they see no reservation, and by this, they were going to finish the case. Though we paid for 9 nights. (and came one day later). As we pressed on them, they told, they must call and wait the manager. The manager came, and was very helpful and polite, and not ignorant at all. All was found and solved in 10 minutes. (the webpage didn't sent the reservation email to the hotel) We have got our room. From this point all was excellent. The place, the service, the comfort. Only the aircon was a little ill, something was wrong with the thermostat, in case you set 23-25°C then it was cold, if you set 27°C, then there was no cooling at all. But we could manage it. All in all, we would be happy to return.

8/10 Good

Natascha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera vista mare, siamo rimasti molto contenti del nostro soggiorno: prezzo molto basso, camera grande con balcone, acqua calda senza problemi, safe. Spiaggia e piscina pulite. Abbiamo noleggiato uno scooter vicino all’hotel per girare l’isola. Tanti ristoranti nelle vicinanze per pranzare e cenare.
Stayed 6 nights in Dec 2023

10/10 Excellent

Sylvain

Stayed 5 nights in Feb 2023

8/10 Good

Maria

Disliked: Property conditions & facilities
Slitet
Hotellet behöver en upprustning, slitet. Hårda sängar och dåliga kuddar. Dålig lukt i badrummet. Frukostlokalen ligger på hillside och är sunkig, dåligt utbud.
Stayed 5 nights in Feb 2023

10/10 Excellent

Masakazu, Hachioji city

Liked: Cleanliness, staff & service, amenities
スタッフはフレンドリーでとても良かった。
Stayed 3 nights in Jan 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familjesemester
Hotellet ligger på stranden, i alla fall den delen av hotellet som har havs/poolutsikt. Poolen är fräsch och det är ett trevligt poolområde. Rummen är helt okej, något slitna men alltid välstädat. Saftybox, kylskåp (med vattenflaskor) och hårfön finns på rummet. Reception är alltid bemannad. Frukost serveras tvärs över gatan. Det serveras vitt bröd att rosta, marmelad, stekt ägg eller omelett, melon/ananas, ett flertal thailändska maträtter, kaffe/varm choklad och två olika sorters juice. På gatan utanför finns det ett flertal 7 Eleven butiker och många matställen. Musik från barer/restauranger hörs in på rummet fram till cirka 01:00, men med öronproppar gick det fint att sova.
Stayed 9 nights in Dec 2022

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med grymt läge
Kanonläge vid vattnet och poolen var grym ! Restaurangen höll hög klass och rekommenderar detta hotell.
Stayed 5 nights in Dec 2021