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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Villa, 1 King Bed, Terrace (Plunge pool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Mercure Koh Chang Hideaway, you're just a quick walk from Bailan Bay. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy ocean views while dining at The Bay
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages, body scrubs or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Steps from Bailan Bay and 4 minutes on foot from Mu Ko Chang National Park
  • Airport and ferry terminal shuttle service available for a fee

Mercure Koh Chang Hideaway ratings based on 7 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Koh Chang Hideaway

Everyone (3) Couples (2) Family (1)
4 out of 5
Bungalow spacieux et calme, la plage privée est belle,dommage qu'il y a des cailloux. Petit déjeuner excellent, sauf le dernier jour car pas assez de clients donc à la carte mais bien fait quand même. Eau chaude à la douche soit brûlante soit froide, signalé mais non réparé. Reprise après covid prometteuse je pense.

Posted by on 7 Aug 2022

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1 out of 5

Posted by on 18 Feb 2020

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3 out of 5
Pidin kun huoneessa oli tallelokero. Muuten hotelli ei vastannut odotuksia kun aamupala maksoi pienen omaisuuden tarjontaan nähden. Suihku oli huono, huoneesta ei nähnyt ulos vaikka on 4 tähden hotelli. Ranta on pieni ja kivinen eikä uimakelpoinen. Siksi vaihdoimme toiseen paikkaan kesken loman.

Posted by on 1 Feb 2020

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4 out of 5

Posted by on 18 Nov 2019

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5 out of 5

Posted by on 17 May 2019

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4 out of 5

1zimmer 8chinesen

zmmer mit ool direkt tool man kann jederzeit schwimen direkt vom zimmer sauer und komfortabel Leider 2 tagesgäste chinesen feiern 8 leute in einem zimmer Da pro zimmer bezahlt wird lärm bis 4 uhr frùh beschwerde dann ruhe entschädigung abendbuffet gratis,war toll Sonst aufenthalt sehr angenehm Achtung wenn ann rausgeht essen zum thurtl wird mann bei rechnung abezockt Moni und franz

Posted by on 15 Apr 2015

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5 out of 5

super

-2 piscines, une au pied des chambres pour faire des longueurs et une plus familliale, bien pensée pour les enfants en bas âge, super. -la chambre manque d'espace de rangements. -Belle plage. -Réception vaste et acceuillante, bien pensée. -Fitness

Posted by on 21 Dec 2014

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Property Features

A private beach is featured. Mercure Koh Chang Hideaway offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 242 square feet (22 square metres) and includes conference space. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Mercure Koh Chang Hideaway. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Self parking is free. This 4-star Ko Chang hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • 242 sq ft of conference space
  • 22 sq. m of conference space
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Mercure Koh Chang Hideaway offers 141 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Mercure Koh Chang Hideaway has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking on site
  • Boat tours nearby
  • Marina nearby
  • Snorkelling nearby

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.

  • Sauna in spa
  • Hot tub in spa
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via airport shuttle to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Mercure Koh Chang Hideaway offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1413.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Mercure Koh Chang Hideaway

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Heating is not provided

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Heating is not provided. Parties and events are allowed on site.

For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 460 for adults and from THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Koh Chang Hideaway
  • Koh Chang Mercure
  • Koh Chang Mercure Hideaway
  • Mercure Hideaway
  • Mercure Hideaway Hotel
  • Mercure Hideaway Hotel Koh Chang
  • Mercure Hideaway Koh Chang
  • Mercure Koh Chang
  • Mercure Koh Chang Hideaway
  • Mercure Koh Chang Hideaway Resort
  • Mercure Koh Hideaway Resort
  • Mercure Koh Hideaway
  • Mercure Koh Chang Hideaway Hotel
  • Mercure Koh Chang Hideaway Ko Chang
  • Mercure Koh Chang Hideaway Hotel Ko Chang

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.