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Kobe MerikenPark Oriental Hotel

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Kobe MerikenPark Oriental Hotel

Exterior
Balcony
Exterior
Desk, blackout curtains, free WiFi, wheelchair access
Daily buffet breakfast (JPY 3800 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5-6 Hatobacho, Chuo-ku, Kobe, Hyogo-ken, 650-0042
  • Meriken Park
    ‪1 min walk‬
  • Kobe Tower
    ‪3 min walk‬
  • Kawasaki Good Times World
    ‪8 min walk‬
  • Kobe (UKB)
    ‪9 min drive‬

Room options

View all photos for Comfort Corner King, North view, Non smoking

Comfort Corner King, North view, Non smoking | Desk, blackout curtains, free WiFi, wheelchair access

Comfort Corner King, North view, Non smoking

  • 29.2 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House (cannot specify the room type)

Desk, blackout curtains, free WiFi, wheelchair access

Run of the House (cannot specify the room type)

  • 18.7 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Moderate Double East View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Double East View, Non Smoking

  • 22.9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double North View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Double North View, Non Smoking

  • 18.7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin West View with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin West View with Lounge Access

  • Sleeps 4
  • 2 Single Beds

View all photos for Semi Double North View with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Semi Double North View with Lounge Access

  • Sleeps 3
  • 1 Large Single Bed

View all photos for Standard Twin East View with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin East View with Lounge Access

  • Sleeps 4
  • 2 Single Beds

View all photos for Moderate Double South View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Double South View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double North View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Double North View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double West View, Non Smoking with Lounge Access

View from room

Moderate Double West View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin East View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Twin East View, Non Smoking with Lounge Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double East View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Double East View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin West View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Twin West View, Non Smoking with Lounge Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin West View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Comfort Twin West View, Non Smoking with Lounge Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Corner Double South View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Comfort Corner Double South View, Non Smoking with Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin East View, Non Smoking with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Comfort Twin East View, Non Smoking with Lounge Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Corner King West View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Standard Corner King West View, Non Smoking

  • 29.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Corner King South View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Standard Corner King South View, Non Smoking

  • 29.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Corner Double South View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Comfort Corner Double South View, Non Smoking

  • 24.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double South View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Double South View, Non Smoking

  • 24.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double West View, Non Smoking

View from room

Moderate Double West View, Non Smoking

  • 22.9 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin East View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Comfort Twin East View for 3 people, Non Smoking

  • 31.1 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Comfort Twin East View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Comfort Twin East View, Non Smoking

  • 31.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double North View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Double North View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Double East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin East View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Twin East View for 3 people, Non Smoking

  • 26.8 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double East View

Desk, blackout curtains, free WiFi, wheelchair access

Standard Double East View

  • 21.1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Semi Double North View

Desk, blackout curtains, free WiFi, wheelchair access

Semi Double North View

  • 18.7 sq m
  • Mountain view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Standard Double West View

Desk, blackout curtains, free WiFi, wheelchair access

Standard Double West View

  • 21.1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Twin East View Inc Kobe Port Tower Ticket for Adults, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double South View

Desk, blackout curtains, free WiFi, wheelchair access

Standard Double South View

  • 24.5 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Twin East View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Twin East View, Non Smoking

  • 26.8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Corner King North View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Executive Corner King North View, Non Smoking

  • 38.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin East View

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin East View

  • 26.8 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin East View for 4 people

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin East View for 4 people

  • 26.8 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Twin East View for 3 people

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin East View for 3 people

  • 26.8 sq m
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin West View for 3 people

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin West View for 3 people

  • 26.8 sq m
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin West View

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin West View

  • 26.8 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Twin South View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Executive Twin South View, Non Smoking

  • 37.8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin West View for 4 people

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin West View for 4 people

  • 26.8 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Double

Desk, blackout curtains, free WiFi, wheelchair access

Standard Double

  • 21.1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King

Desk, blackout curtains, free WiFi, wheelchair access

Standard King

  • 29.2 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin

Desk, blackout curtains, free WiFi, wheelchair access

Standard Twin

  • 26.8 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double South View with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Standard Double South View with Lounge Access

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double East View with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Standard Double East View with Lounge Access

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double West View with Lounge Access

Desk, blackout curtains, free WiFi, wheelchair access

Standard Double West View with Lounge Access

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Twin West View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Comfort Twin West View for 3 people, Non Smoking

  • 31.1 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Comfort Twin West View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Comfort Twin West View, Non Smoking

  • 31.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin

Desk, blackout curtains, free WiFi, wheelchair access

Superior Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin West View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Twin West View for 3 people, Non Smoking

  • 26.8 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Moderate Twin West View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Moderate Twin West View, Non Smoking

  • 26.8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite West View for 3 people, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Junior Suite West View for 3 people, Non Smoking

  • 48.4 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite West View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Junior Suite West View, Non Smoking

  • 48.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Corner Twin South View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Executive Corner Twin South View, Non Smoking

  • 45.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Corner Twin North View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Executive Corner Twin North View, Non Smoking

  • 47 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, blackout curtains, free WiFi, wheelchair access

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Oriental Suite South View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Oriental Suite South View, Non Smoking

  • 87.8 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Corner Suite Wide Balcony South View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Junior Corner Suite Wide Balcony South View, Non Smoking

  • 52.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite West View for 4 people, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Junior Suite West View for 4 people, Non Smoking

  • 48.4 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Junior Corner Suite South View, Non Smoking

Desk, blackout curtains, free WiFi, wheelchair access

Junior Corner Suite South View, Non Smoking

  • 50.4 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Single - Non-Smoking

  • Sleeps 1

Deluxe Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

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About this property

Kobe MerikenPark Oriental Hotel

Luxury Kobe hotel in Kobe City Centre with 3 restaurants
3 restaurants, a bar/lounge and self parking are available at this hotel. Train station pick-up is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site.
Kobe MerikenPark Oriental Hotel offers 323 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Rooms open to furnished balconies. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Kobe MerikenPark Oriental Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Kobe Harborland. Free train pick-up service, 3 restaurants and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include locker space, meeting rooms and a gift shop
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Meriken Park and Kobe Tower
  • Free train station pick-up and train station drop-off shuttle service
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A train station pick-up shuttle and A train station drop-off shuttle are free. A terrace, a vending machine, and multilingual staff are also featured at the luxury Kobe MerikenPark Oriental Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Kobe MerikenPark Oriental Hotel has 3 restaurants serving lunch and dinner.
Oriental – On-site steakhouse. Open daily.
Toukashun – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free 24-hour train station pick-up and drop-off shuttle
  • Parking on site (JPY 1,800 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: JPY 3,800 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Oriental
  • Toukashun

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on March 11, 2025, from 12:30 AM to 5 AM. All facilities that use power, including lifts and car parks, will not be available during this time.
This property provides a drop-off shuttle to Sannomiya train station daily.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person
  • Self-parking fee: JPY 1800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kobe Meriken Park Oriental
Kobe Meriken Park Oriental Hotel
Meriken
Meriken Park Oriental
Meriken Park Oriental Hotel
Kobe Merikenpark Oriental
Kobe Meriken Park Oriental Hotel
Kobe MerikenPark Oriental Hotel Kobe
Kobe MerikenPark Oriental Hotel Hotel
Kobe MerikenPark Oriental Hotel Hotel Kobe

Kobe MerikenPark Oriental Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, especially for the view from window and amazing patio. Would stay again just for the view. Room was nice and clean. Lobby was super luxurious and there's a convenience store in lobby. Also, free daily refreshments in lobby. Lots of views outside property too. Conveniently located in harbourland near malls, tons of restaurants, the tower, port, train, bus from short walk and lots more. There's a green line that loops the city nearby. We didn't want to leave and will definitely be back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning! Glorious! Lovely!
Stayed 2 nights in Sep 2024

4/10 Poor

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
This property is fine. It is large and convenient but tired. The common areas are a cross between a tacky cruise ship and an over the top Las Vegas Casino. The rugs in the common areas could use a good cleaning or replacement. The room smelled like someone had at one time smoked in it. The pillows were as hard as rocks. Rooms were dated and could use a solid refresh. Would I stay here again? Never, but if you are on a budget, the price was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Lovely hotel with amazing views and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

chansun

Nice view
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrade option and club access are both good. Harbour views with nearby restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

miloud

Travelled with family
Liked: Cleanliness, amenities
I had a good time. The reception staff helpful though quite strict. I thought the buffet staff was guarding like I was in prison. The rooms are nice and comfy though tv’s would do better with an upgrade. Otherwise it was quite well located and easy to get a cab from. I feel like the staff should help you load and unload luggage especially when they see you are a family and are struggling. It’s a shame but I wouldn’t go back there though the location and views are amazing. Also, buffet is amazing if you are vegetarian or don’t care about kosher or halal meat. Otherwise you are left with very few options. I thought this could improve and they may see a wider variety of customers, from the middle if they they halal wagyuu/ Kobe beef. The ball is your camp 😜
Stayed 1 night in Sep 2024

4/10 Poor

miloud

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel staff too rigid/ food needs halal options
Where do I start ??? The staff saw my wife and our daughter arrive and no staff welcomed us and our luggage. So my pregnant wife went in and picked up a trolley for us and I put it all on it. The check was fine. My real issue is the restaurant. First of all when I walked in i felt like some of the male staff were more like Prison guards or shop security (only with me) staring at me where ever I was going. I tried to have my dinner in the terrace before i was stopped by one who told me no no no it’s only for people who are ordering from a bar menu or whatever when the terrace was literally empty! He couldn’t speak English and just kept telling come, come so I did take my stuff and went back in. I explained to his manager there should be a sign on the door or something to which he agreed. The floor manager is really good. The rules needs more flexibility. We are not Japanese and do not want to be treated like robots. Your hotel and this whole country needs to loosen up and be more flexible to accommodate people who come to relax and not feel under pressure. In regard to the food I noticed that a lot of the food, although really good, have meat in it even when it does not say it and you don’t expect it(potato croquettes). So that made it difficult for me to enjoy lots of things. I understand the culture eat lots of pork etc but you should be accommodating to kosher and Muslims and offer lots of halal options. Trust me it will be noticed and the wealthy Arab will come to Japan.Tx
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property, nice facilities but far from downtown. The only breakfast option is the hotel and that buffet will cost you $25-30 / person. The only other option is the Starbucks that is a 5 minutes walk from the hotel. Nothing else available.
Stayed 1 night in Aug 2024

8/10 Good

Mathieu

Stayed 1 night in Jul 2024

10/10 Excellent

Tadashi

Stayed 2 nights in Jul 2024

8/10 Good

Clara

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel got the best location surrounded by popular scenes. Apart from that the hotel itself is in old stylist and poor condition insides. All sofa are dirty with stains and make people feel disgusting. Maybe it’s time to have renovation immediately.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tai

Stayed 2 nights in Jul 2024

8/10 Good

SAORI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Nishimori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer Gundermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

8/10 Good

Kikuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room above us was very noisy. This is the only one we were not happy.
Stayed 1 night in Jun 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Koji

Stayed 5 nights in Jun 2024

8/10 Good

Han Gern

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shehan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view
Stayed 1 night in Jun 2024

10/10 Excellent

Anjaneyulu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place , we had a great time
Stayed 1 night in Jun 2024

10/10 Excellent

Nitin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lot of activities in the evening at walkable distance
Stayed 1 night in May 2024