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Kobe Portopia Hotel

4.5 star property

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Photo gallery for Kobe Portopia Hotel

Lobby
Balcony
Exterior
Indoor pool, seasonal outdoor pool
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available
  • Room service

Explore the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Port of Kobe
    ‪16 min walk‬
  • Kobe Animal Kingdom
    ‪2 min drive‬
  • Meriken Park
    ‪6 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪71 min drive‬

Room options

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, iron/ironing board, free WiFi, bed sheets

Run of the House (Twin or Double Bed based on Availability)

  • Sleeps 2
  • 1 Single Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Double Room, Non-Smoking

  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Twin Room, Non-Smoking

  • 29.6 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Triple Room, Non-Smoking

  • 31.3 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, iron/ironing board, free WiFi, bed sheets

Semi Double Room, Non Smoking (Main Building)

  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

  • 39 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Triple Room, Non-smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Double Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building, Superior Floor Twin Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

  • 39 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Murphy Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor) | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool) | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Twin Room, Non-Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Double Room, Non-Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Floor Triple Room, Non-Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Main Building Standard Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Triple Room Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

South Building Resort Quadruple Room Non Smoking

  • Sleeps 4
  • 4 Single Beds

South Building Resort Japanese/Western-Style Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Main Building Premier Twin Room

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers

Main Building Premier Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Japanese-Style Room

  • Sleeps 4
  • 4 Single Futons

View all photos for Main Building Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Premier Queen Room Non Smoking

Lobby

Main Building Premier Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for South Building Resort Double Room

Lobby

South Building Resort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Club Semi Double Room

Dining | 9 restaurants, lunch, dinner served; Japanese cuisine

Main Building Executive Club Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Main Building Executive Club Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Resort Family Japanese/Western-Style Room

Children’s area

South Building Resort Family Japanese/Western-Style Room

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for South Building Comfort Healing Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

South Building Comfort Healing Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Superior Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Mid Century Triple Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Mid Century Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

Main Building Mid Century View Bath Deluxe Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Superior Triple Room Non smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Main Building Executive Club Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Building Superior Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Single Room

  • Sleeps 1
  • 1 Double Bed

Main Building Executive Corner Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Mid Century Twin Room

Lobby

Main Building Mid Century Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Standard Twin Room Non Smoking

Lobby

Main Building Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Main Building Standard Single Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Main Building Mid Century Queen Room

Lobby

Main Building Mid Century Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Mid Century Semi Double Room

Lobby

Main Building Mid Century Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Comfort Healing Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Executive Ambassador Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Comfort Natural Twin Room

Interior

South Building Comfort Natural Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Building Premier Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Resort Residential Suite

Lobby

South Building Resort Residential Suite

  • Sleeps 4
  • 4 Single Beds

View all photos for Main Building Superior Semi Double Room Non Smoking

Lobby

Main Building Superior Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Premier Semi Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Premier Semi Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for South Building Resort Twin Room

Lobby

South Building Resort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for South Building Resort Triple Room

Combined shower/bathtub, free toiletries, hair dryer, slippers

South Building Resort Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Main Building Executive Club Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Executive Club Queen Room

  • Sleeps 2
  • 1 Queen Bed

Main Building Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for South Building Resort Senior Suite

Living area | 30-inch TV with digital channels

South Building Resort Senior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Building Standard Small Double Room Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Standard Small Double Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Mid Century Harborview Suite

  • Sleeps 2
  • 2 Single Beds

Main Building Executive Ocean Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

South Building Resort Family Triple Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Main Building Superior Room

Coffee and/or coffee maker

Main Building Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

South Building Comfort Healing Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Executive Universal Deluxe Room

  • Sleeps 2
  • 2 Single Beds

Main Building Mid Century Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Building Superior Semi Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Main Building Superior Semi Double Room

  • Sleeps 2
  • 1 Double Bed

South Building Resort Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Main Building 16th To 19th Floors Superior Twin Room For Single Use

Desk, iron/ironing board, free WiFi, bed sheets

Main Building 16th To 19th Floors Superior Twin Room For Single Use

  • Sleeps 1
  • 2 Double Beds

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About this property

Kobe Portopia Hotel

Luxury hotel with 9 restaurants and full-service spa
9 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club and 2 coffee shops/cafes.
Kobe Portopia Hotel offers 737 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Kobe Portopia Hotel. During your stay, you're just a quick walk from Kobe Convention Center. Features include free WiFi in public areas and free train pick-up service, plus 9 restaurants.
  • Free WiFi
  • Enjoy Japanese cuisine at Tajima, one of the property's 9 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with aromatherapy, body treatments or body scrubs at LUANA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Port of Kobe and a few minutes from Kobe Animal Kingdom
  • Free train station pick-up and train station drop-off shuttle service
Kobe Portopia Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and 36 meeting rooms. A seasonal outdoor pool, a health club, and a sauna are also featured at the luxury Kobe Portopia Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Tajima – This steakhouse specialises in Japanese cuisine and serves lunch and dinner.
Shukei En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Sushiman – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Kobe Tamura – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,200 to 3,700 for adults and JPY 1,100 to 1,900 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 to 3700 for adults and JPY 1100 to 1900 for children
  • Self-parking fee: JPY 1000 per night
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Check-out time is at noon until March 31, 2025.
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

  • The seasonal pool will open on 12 July and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kayoko

Stayed 2 nights in Nov 2024

8/10 Good

Sammy K

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel and breakfast in the area.
Couple of policies that shocked me a bit were filling in "again" a form asking for passport number and nationality while our passports were copied and the information were right there. They asked for credit card recording even room charges has been thru' hotels.com and when I questions they didn't explain well for sure in English and there is not even mini-bar in room. Other than that their 30th floor breakast location was stunningly good and varieties were great. Generally, staffs were polite and nice. Shuttle bus arrangements between both busiest Kobe stations were great and convenient thru' out the day. However, not much to explore in the area, except IKEA ... :-)
Stayed 1 night in Nov 2024

10/10 Excellent

Katsunori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が素晴らしい。景色も食事も。
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay although it's an old hotel
Quite an old hotel but all other things are good. If you don't drive, it can be a distance to other places although it is directly linked to a subway station. Friendly staff and overall, I'll stay again for the competitive price it is offering..
Stayed 7 nights in Nov 2024

10/10 Excellent

Zalma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with many options in and around the hotel. Great, spacious rooms which were helpful with two young kids.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s spacious and meticulously clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alexey, Irkutsk

Stayed 1 night in Sep 2024

8/10 Good

ERIC CHIN SOON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a family room for three nights stay in this hotel. Overall, we are satisfied with this hotel. The room is reasonably spacious and clean. Room service makes up the room everyday. Breakfast is good with variety and can choose to dine at any one of three locations. However, the foods are the same for all three days. The parking location is at another building opposite the hotel. The link bridge between the hotel and the parking has stairs. Not friendly for luggage. There is a convenience store inside the hotel, a plus point.
Stayed 3 nights in Nov 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and clean. They upgraded my room to a twin room (quiet floor), so I had a larger room to relax before my flight. The train station to Kobe airport is located next to the hotel, just a few min away! They seem to have events and buffets, so I would like to come back to stay for a few days here with my family next time.
Stayed 1 night in Nov 2024

8/10 Good

Xiaobing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good over all, but location is not that convenient compare to Sannomiya, limited shops and dining options
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the classiest / nicest hotels I’ve ever stayed in. The facilities are top notch. It is only ten minutes from Sannomiya by the portliner. But once you’re there for the night there isn’t much to do around the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick P K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emiko

Stayed 1 night in Oct 2024

2/10 Terrible

Ian, Almonte

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were pretty excited about this hotel, given all of the amenities. In reality, you can't use any of the amenities without paying a completely unreasonable amount of money. The hotel is showing its age - the hallways leading to our room were gross and smelled strange. The room itself had lots of issues - primarily pillows that were flat out unusable. The restaurants on site were overpriced for what they were offering. We were excited about the possibility of bike rentals based on a sign we saw - then we realized those were 45 minutes away. All in all, definitely would not reccomend. Was very convenient to get to the airport but that was about it. Word of advice : charge a little bit more for the hotel and make the amenities free..then you have a hotel i would actually stay at.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary, Rego Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical, exquisite miraculously cleaned property, amazing staff is always eager to help. Free shuttle bus to train station. Simply amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexey, Irkutsk

Liked: Cleanliness, staff & service, property conditions & facilities
Great Spa and convenient for Conferences
Stayed 1 night in Sep 2024

10/10 Excellent

Alexey, Irkutsk

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best it all
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Oct 2024

8/10 Good

Alexander

Stayed 1 night in Sep 2024

6/10 Okay

Yunying

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024