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Baywater Resort Samui

4.5 star property

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Photo gallery for Baywater Resort Samui

Exterior detail
Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
International cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
88/18 Moo 5 Choengmon, Bophut, Koh Samui, Surat Thani, 84320
  • Choeng Mon Beach
    ‪4 min walk‬
  • Ko Fan Yai Beach
    ‪14 min walk‬
  • Tongsai Beach
    ‪16 min walk‬
  • Samui Intl. Airport (USM)
    ‪11 min drive‬

Room options

View all photos for Club Pool Villa

Club Pool Villa | Outdoor pool

Club Pool Villa

  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Pool Access

Premium bedding, minibar, in-room safe, desk

Deluxe Pool Access

  • 57 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Villa, Pool Access

Deluxe Villa, Pool Access | Premium bedding, minibar, in-room safe, desk

Deluxe Villa, Pool Access

  • 5 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Baywater Resort Samui

Luxury hotel with bars/lounges and fitness centre
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a snack bar/deli and a coffee shop/cafe are on-site.
Baywater Resort Samui offers 100 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Baywater Resort Samui, you're just a quick walk from Choeng Mon Beach. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 4-minute walk from Choeng Mon Beach and a 3-minute drive from Bangrak Pier
  • Airport shuttle service available for a fee
Baywater Resort Samui offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Baywater Resort Samui. Free self parking is available.

For a fee, guests can enjoy a continental breakfast daily from 6 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6 AM to 10:30 AM for a fee: THB 500 to 700 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Baywater Resort Samui

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately THB 500 to 700 per person
  • Rollaway bed fee: THB 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

BayWater Resort Koh Samui Unique Collection
BayWater Resort Unique Collection
BayWater Koh Samui Unique Collection
BayWater Unique Collection
Portofino Baywater Resort
Portofino Baywater Samui
Portofino Baywater
BayWater Resort Koh Samui by The Unique Collection
Baywater Resort
Baywater Samui
Portofino Baywater Resort Samui
Baywater Resort Samui Hotel
Baywater Resort Samui Koh Samui
Baywater Resort Samui Hotel Koh Samui

Baywater Resort Samui Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 89 out of 211 reviews
Rating 8 - Good. 65 out of 211 reviews
Rating 6 - Okay. 32 out of 211 reviews
Rating 4 - Poor. 12 out of 211 reviews
Rating 2 - Terrible. 13 out of 211 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Line

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in peaceful resort
Nice sized room with big bed and lovely balcony. We had a fridge and good tv which was great but the air con didn’t get very cool and WiFi was patchy in our room. Breakfast and pool were nice and we loved only walking 5 minutes to the beach. Although the resort was peaceful there was a lot of noise from the bars across the road until around 1am each night.
Stayed 3 nights in Feb 2020

2/10 Terrible

Mark, London

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The service provided at the front desk was terrible, and the WiFi didn’t work. The state of the place didn’t match the photos
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Lack of English would be okay.. but if receptionists doesn't understand even one word I don't really see the point of that person being there by herself..... also hotel condirmed that they will do something special for us but nothing was done when we arrived.
Stayed 3 nights in Feb 2020

8/10 Good

Olivia

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel is lovely, big spacious rooms, fresh breakfast and the location is great in between Chaweng and Fisherman’s village! However the hotel could be kept better, it is a bit tatty in areas, also staff not as helpful as I would have liked. The pool bar was never open either!
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property needs a lot of maintenance. The pool is out of action so there is no swim up bar or any bar at all. There is no restaurant except for breakfast.
Stayed 6 nights in Oct 2019

2/10 Terrible

Moran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ח
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Had no Wi-Fi for our stay kept saying was fixed but never was. Like most places here needs a bit more TLC and maintenance.
Stayed 1 night in Aug 2019

4/10 Poor

JENNIFER, Hong Kong

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff is lazy and service is slow. Mixed up room booking and services, took us forever to check-in. I didn’t know a five star hotel would require guests to specifically request for change of towels in order to provide that. And when we asked about the excursions the hotel offered, the staff simply made us follow her to the tour agent across the street, left us there and let us dealt with the agent directly
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is soo friendly! We arrived at 12 and didn‘t have to wait till the proper check in time which is 14.00 we could straight go to our room! The Breakfast was really good and got fresh fruits everyday! The Hotel itself appears to be a little bit older, the poolbar isn‘t used anymore and the sunbeds are really uncomfortable but the big sofas are great. The Beach is just around the corner and i cannot stress enough about how great the stuff is! It felt like home! We stayed 6 Nights and i highly recommend this Hotel :) Best Regards and thank you again!
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
This hotel has the potential to be great. The main swimming pool is beautiful. the kids play centre lovely and a nice gym. The rooms are lovely too. However there are a few things that need to be improved. There was only 4 umbrellas around the main pool and it was super hot (unlike the picture shown). So more shade and chairs need to be provided. The chairs were not that comfortable either. The breakfast was ok. Sometimes cold (staff forgot to light the warmers under the hot foods). The day time reception staff where not overly friendly and quite abrupt. The grounds staff and cleaning staff were lovely however. I found the beds really hard and our room was only supplied with two hard pillows. After two days of not sleeping I found out that other rooms had 4 pillows so I requested another 2 and they were soft and delivered immediately. Our room was also supplied without a hairdryer and mosquito coil but other rooms had them.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, great service. Clean room and plenty of space.
Stayed 1 night in Jun 2019

6/10 Okay

Suong

Liked: Staff & service
Disliked: Room comfort
LOUD AF, don't stay in the pool villa
Stayed at this resort for their private pool villa and it was close to the pier for diving excursions. This area is quite quiet compared to other parts of Koh Samui. But at nighttime, there is a nightclub or disco across the street so music is blasting until 3-4AM. I wouldn't stay here again, the pool needed maintenance for sure as the jets wasn't working and there was so much dead bugs, leaves and rubbish in the pool. The filter lids was loose and when I requested the pool cleaned... the cleaner took 3 hours, and just removed the lid instead of fixing it, so it left me with a big hole in the pool. It's such a shame considering the room was very nice and their room service was good
Stayed 5 nights in Jan 2019

8/10 Good

Louise, Brisbane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet considering the location. Rooms were nice, spacious, clean and comfortable. Clean linen, good amenities. Breakfast was ok, a little on the light side for choice though. Resort occupancy was down so it was very quiet.👍 Close walking distance to beaches, shops, cafes, bars etc. If back in Samui, definitely consider staying again.
Stayed 6 nights in Jan 2019

2/10 Terrible

dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
My stay was the worst thing can happen to a turistas!!! When I arrived to the hotel they asked me to put a deposit of 2000 bht.. when I checked out they tried to give me a fake money!!!! This is the worst hotel I have been!!!
Stayed 3 nights in Apr 2019

2/10 Terrible

Danny, Liverpool

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Customer service was absolutely non-existent, especially the front lobby and the restaurant side. The staff were all rude and they either pretended they couldn't speak English or they just couldn't be bothered with us. We were never shown where to have our breakfast and when I asked whether the hotel provided free shuttle service, the response was a sales strategy to promote the local taxi service. This joint should NOT and NEVER be a 4-star hotel, it's a disgrace to other 4-star hotels I had stayed with. If you are looking for a budget sort of hotel from the usual luxury ones, do NOT pick their Pool Villa - both pump/filter did not work until the third time of visiting the lobby. By losing my temper and ruining my holiday mood in doing so, they eventually sent someone to replace the pump. However, replacing the water pump didn't fix the state of the water, so we thought - we waited for half a day to see if the water would become clear and the smell would go, but the yellowy colour and smell remained until the day we checked out (3rd day after repair). Not only was the pool unswimmable in, beyond the pool was an unused old pond encompassing all Pool Villas, which is a breeding ground for mosquitoes. All in all, this place was a flipping nightmare! Your life will be the same again!
Stayed 4 nights in Mar 2019

6/10 Okay

lynn

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bay Water
Buffet breakfast poor. Cold pancakes. Everything not eaten from previous day brought back. Water issues for 2 days but maybe not there fault
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge beautiful room. Very clean. Service could use a makeover but otherwise good. Off the main road and quiet
Stayed 3 nights in Feb 2019

8/10 Good

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Bit tired but lovely hotel. Rey friendly Staff but most really struggle to understand very basic English - such as when you order something off the menu - we sent breakfast back each morning because vegetarian had meat in as a matter of course - but they can usually find someone to help. Breakfast buffet was cold as no heaters lit under dishes. Pool needs attention - bit of a green hue to the tiles. We enjoyed our stay though and it’s a perfect location
Stayed 8 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is top notch. One of the nicest in the area. Amazing rooms and even have some that offer their own private swimming areas. Safe and secure as well.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

T, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Club pool villas are amazing, upgrade if you can. Great location, breakfast, 2 mins walk to beach.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Pool facilities are excellent, nice to have your own one attached to your room. Spacious, clean, tidy and presentable. Great spot away from the husel and busel.
Stayed 4 nights in Sep 2018

10/10 Excellent

Tsoi Wun Fonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Environment and Staff!
I need to give my full appreciation to this hotel and the staff here. The pool access room and the facilities (gym room,swimming pool, buffet breakfast) are great. The staff are very helpful and cheerful, especially the reception lady. We encountered a flight cancelation in the last day and she tried here best to assist us to contact the airline. Apart from these, the hotel location is good too, it only take 20mins to Chaweng or Fisherman's village. This is the best hotel experience in my life. Thank you so much.
Stayed 3 nights in Sep 2018