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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property

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Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
2 bars/lounges
Meeting facility
2 bars/lounges
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Science City
    ‪6 min drive‬
  • New Market
    ‪9 min drive‬
  • Victoria Memorial
    ‪12 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪34 min drive‬

Room options

View all photos for Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View | Living room | 52-inch LED TV with satellite channels, TV

Luxury Suite, 1 Bedroom, City View

  • 98 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Apartment, 1 Bedroom, City View

  • 93 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, City View, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Exclusive Room, 1 Queen Bed, City View, Tower

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 Double Bed, City View

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, memory-foam beds, minibar, in-room safe

Apartment, 2 Bedrooms

  • 130 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 2 Single Beds, City View, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Exclusive Room, 2 Single Beds, City View, Tower

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Luxury hotel connected to the convention centre in Kolkata with 4 restaurants
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/cafe. Housekeeping is available on request.
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers 456 accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. 52-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Kaya Kalp has 7 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. During your stay, you'll be connected to the convention centre and just a quick walk from Milan Mela. Features include free self-parking, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, massages or body treatments at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from New Market and 10 minutes from Eden Gardens
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges.

Event space at this hotel measures 60000 square feet (5574 square metres) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kolkata hotel.

Grand Market Pavilion – This restaurant serves breakfast, lunch and dinner.
Royal Vega – This restaurant specialises in vegetarian cuisine and only serves dinner. Open selected days.
Ottimo Cucina Italiana – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open selected days.
Avartana – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
The Sky Point – On-site bar. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Grand Market Pavilion
  • Ottimo Cucina Italiana
  • Royal Vega
  • The Sky Point

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 60,000 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 223 reviews
Rating 8 - Good. 31 out of 223 reviews
Rating 6 - Okay. 14 out of 223 reviews
Rating 4 - Poor. 10 out of 223 reviews
Rating 2 - Terrible. 17 out of 223 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Amit, Monmoth Junction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel , many food options to chose from. Had a gathering at Grand Market buffet restaurant with 20 of my friend, all had great time. Staff was helpful to accommodate early check in.
Stayed 1 night in Dec 2024

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury property, must visit
beautiful hotel, very hospitable staff.special mention for the food, which was fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Roshni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and made me Loved & Welcoming!! ❤️🫶
Stayed 3 nights in Sep 2024

10/10 Excellent

Amrish

Stayed 4 nights in Nov 2024

6/10 Okay

Elke

Disliked: Staff & service
The hotel is overcrowded and it's difficult to find personal to ask where to find what. There was a chewing gum of another person in my shower.
Stayed 1 night in Nov 2024

8/10 Good

tapash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , excellent atmosphere,
Stayed 3 nights in Oct 2024

10/10 Excellent

rahul

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Tapash

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent architecture, well maintained property friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Sunish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fedae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dolon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ranvir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and exotic stay at ITC
It was a good experience, quite a lovely room and they gave us a complimentary lounge with few drinks and snacks on the house for 2 hours
Stayed 2 nights in Oct 2024

8/10 Good

Koushik

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is supposed to be the flagship property/hotel in Kolkata. The hotel itself is excellent, rooms and facilities are clean, rooms are very well maintained, view from room was fantastic. However, we had breakfast and afternoon tea included in our package. The breakfast area was very disappointing, extremely crowded and very poorly managed. Looks like a roadside dhaba and that too with extremely slow service. We have to wait for almost and hour to get in and then had terrible experience getting some hot food. Ordered some omelette/dosa which took for ever, and have to remind them multiple times. hotel should improve their breakfast area/facility. Similar experience at the afternoon tea area. Over congested and have to wait for all the appetizer for ever.
Stayed 2 nights in Oct 2024

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

10/10 Excellent

Hagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most luxurious hotel I ever stayed in (and I’m an experienced traveler)… no other comments necessary
Stayed 1 night in Sep 2024

6/10 Okay

AMARJEET

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikhil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! seamless checkin, quick service all around, comfy rooms and helpful staff. Forgot a bunch of toiletries had to ask a couple of times to mail it to me and they called back after that saying they will mail asap.
Stayed 1 night in Sep 2024

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and has a warmth to it. Staff are courteous and service very professional. Location is not a very walkable one and transportation availability is limited.
Stayed 16 nights in Aug 2024

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, and I was so impressed with their service and the high level of hotel quality. Highly recommended this hotel. However, Kolkata is a very poor city, so I felt like so sorry to visit in Kolkata.
Stayed 1 night in Aug 2024

10/10 Excellent

SAKET

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Jul 2024