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5.0 out of 5

"Fantastic hotel- great service from start to finish. Amazing location, very close to KK and airport. Amazing spa! Lots of activities to do everyday. F ... " More

By Nairn P. on Sat 21 Feb 2015

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Kinabalu Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bayu Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Canopy Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Gaya Island Resort, you're just a quick walk from Sapi Island. You'll find features such as free WiFi in public areas, plus 4 restaurants and a full-service spa.

  • Free WiFi
  • Drinking and dining options include 4 restaurants, a beach bar and a poolside bar
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and yoga classes
  • Steps from Sapi Island and Mamutik Island
  • Airport shuttle service available for a fee

Gaya Island Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Gaya Island Resort

Couples (1)
5 out of 5

Idyllic hotel

Fantastic hotel- great service from start to finish. Amazing location, very close to KK and airport. Amazing spa! Lots of activities to do everyday. Family friendly! Only negative would be amount of attentiveness and speed of service for drinks/food at pool bar and the amount off sun loungers available. Well worth the money for 5 star. Will be back.

Posted by on 21 Feb 2015

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Property Features

Unwind on the resort's private sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Gaya Island Resort such as an outdoor pool and a 24-hour fitness centre. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This 5-star Gaya Island resort is smoke free.

  • 121 guestrooms or units
  • 2 levels
  • 4 dining venues
  • Built in 2012
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Gaya Island Resort offers 121 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • LED television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan

Food & Drink

Feast Village – This restaurant serves breakfast, lunch and dinner.

Fishermans Cove – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

Pool Bar and Lounge – This poolside family restaurant serves lunch and dinner. A children's menu is available. Open daily.

Tavajun Bay – This beachfront restaurant only serves lunch. Open daily.

Omakase – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Kayaking nearby
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Gaya Lounge, Jesselton Point Jetty]. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 10 AM, noon, 2 PM, 4 PM, 6 PM and 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 7 AM, 9 AM, 11 AM, 1 PM, 3 PM, 5 PM, and 6:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charters are MYR 500 from 7 AM to 9 PM, and MYR 700 from 9 PM to 7 AM.

To get to the property, guests need to transfer by Boat. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. Gaya Island Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Gaya Lounge, Jesselton Point Jetty
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: MYR35 per person, per night. This fee does not apply to children under 1 year of age.
  • Boat transfer per adult: MYR 172.80 (return)
  • Boat transfer per child: MYR 86.40 (return), from 2 to 11 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 140 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gaya Island Resort
  • Resort Gaya Island
  • Gaya Island Resort Malaysia/Pulau Gaya
  • Gaya MalaysiaPulau Gaya

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.