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Hotel Shangri-La Kota Kinabalu

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Shangri-La Kota Kinabalu

Reception
Reception
Front of property
32-inch LCD TV with digital channels, TV
City view

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
75, Bandaran Berjaya, Kota Kinabalu, Sabah, 88819
  • Kompleks Asia City
    6 min walk
  • Centre Point
    7 min walk
  • Kota Kinabalu Esplanade
    9 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    8 min drive

Room options

View all photos for Economy Twin Room

Minibar, desk, soundproofing, iron/ironing board

Economy Twin Room

  • 23.4 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Hill View Room

Deluxe Double Hill View Room | Minibar, desk, soundproofing, iron/ironing board

Deluxe Double Hill View Room

  • 23.4 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Hill View Room

View from room

Deluxe Twin Hill View Room

  • 23.4 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double City View Room

Deluxe Double City View Room | City view

Deluxe Double City View Room

  • 23.4 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin City View Room

Minibar, desk, soundproofing, iron/ironing board

Deluxe Twin City View Room

  • 23.4 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite with Steam Room (Double)

Minibar, desk, soundproofing, iron/ironing board

Suite with Steam Room (Double)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite with Steam Room (Quadruple)

Minibar, desk, soundproofing, iron/ironing board

Suite with Steam Room (Quadruple)

  • 46.3 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite with Steam Room (Triple)

Minibar, desk, soundproofing, iron/ironing board

Suite with Steam Room (Triple)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room with City View

Minibar, desk, soundproofing, iron/ironing board

Deluxe Twin Room with City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room with Hill view

Minibar, desk, soundproofing, iron/ironing board

Deluxe Double Room with Hill view

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with City View

Minibar, desk, soundproofing, iron/ironing board

Deluxe Double Room with City View

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room No Window

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Economy Double Room No Window

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Economy Twin Room No Window

Minibar, desk, soundproofing, iron/ironing board

Economy Twin Room No Window

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite with Steam Room

Minibar, desk, soundproofing, iron/ironing board

Suite with Steam Room

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room with Hill View

Minibar, desk, soundproofing, iron/ironing board

Deluxe Twin Room with Hill View

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Shangri-La Kota Kinabalu

Hotel with free parking, a quick walk to Centre Point
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Hotel Shangri-La Kota Kinabalu offers 120 air-conditioned accommodations with minibars and complimentary bottles of water. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Hotel Shangri-La Kota Kinabalu, you're just a quick walk from Kompleks Asia City. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine while dining at Tivoli
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Kompleks Asia City and Centre Point
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. The business-friendly Hotel Shangri-La Kota Kinabalu also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Kota Kinabalu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Tivoli – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (MYR 7 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tivoli

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 100
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Shangri-La Kota Kinabalu

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 25 for children
  • Extended parking fee: MYR 7 per night
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shangri-La Kota Kinabalu
Kota Kinabalu Hotel Shangri-La
Kota Kinabalu Shangri-La
Kota Kinabalu Shangri-La Hotel
Shangri-La Hotel Kota Kinabalu
Shangri-La Kota Kinabalu
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Hotel Shangri-La Kota Kinabalu Sabah
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Hotel Shangri-La Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 364 reviews" "
Rating 8 - Good. 166 out of 364 reviews" "
Rating 6 - Okay. 78 out of 364 reviews" "
Rating 4 - Poor. 24 out of 364 reviews" "
Rating 2 - Terrible. 8 out of 364 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Superb front desk! They were always happy to answer any questions or assist with anything we requested (umbrellas when it rained, milk for tea) The hotel was clean and had everything needed, including extra toothbrushes in the bathroom as well as tea and coffee. The only slightly negative was that the air conditioner temperature could not be altered and seemed to be set on a timer: very cool in the afternoon but slowly warned up somewhat until we found that the early hours of the morning got a bit too warm. The hotel is situated on a very busy street and if you're unfortunate enough to get a room facing the street, I imagine it would be quite noisy. Our room faced the bushy area and road noise did not affect us. It's close (max 15 min) to many shops, markets, bars, massage places so is a good place to stay if you want to walk instead of use transport. Overall, a very pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Chung Shii

Stayed 2 nights in Jun 2024

8/10 Good

Susannah

Stayed 1 night in Mar 2024

10/10 Excellent

SUHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ok ,but internet speed a little slower than USA & S.Korea . little hard to use the internet , guess need some more improvement for this .
Stayed 4 nights in Mar 2024

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Nothing negative to say but there is not that much to see in Kota Kinabalu. Staff are helpful and room was clean with an excellent breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Shuk Fui, Singapore

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room AC was not functioning and is warm.
Stayed 4 nights in Jan 2024

10/10 Excellent

John Evans

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great... 5 star rating.
Stayed 2 nights in Jan 2024

8/10 Good

ABD AZIM

Liked: Cleanliness, staff & service
Easy to find eating place by walking..need improve on aircondition..panas
Stayed 2 nights in Dec 2023

8/10 Good

MOHAMAD ROZAIMI

Stayed 3 nights in Dec 2023

10/10 Excellent

Jacqualine Anak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Stayed 1 night in Dec 2023

8/10 Good

Mark

Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, excellent staff and would like to stay again.
Stayed 2 nights in Nov 2023

8/10 Good

Lilian

Travelled with partner
Liked: Cleanliness, staff & service
No proper walkway for pedestrians around the area and the entrance to hotel by car is a small road passing through rolls of shop houses.
Stayed 3 nights in Nov 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elvianna a hotel staff kindly exchanged WhatsApp text to give me advice when I was exploring activities to do before I reached there. It's situated along a small lane. The only trouble I had was getting a room facing the road, which was pretty noisy and hard for me to get rested especially for the first night. It didn't help that I needed to wake up after 4am to join a tour the following day. I took the buffet breakfast on the 2nd & 3rd morning. The first one they had few guests and food were less fresh. The 2nd day was better.
Stayed 3 nights in Nov 2023

10/10 Excellent

Luqmanul Hakim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel brand. everyone impressed when i've mentioned it to them.
Stayed 4 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Liew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw this hotel since we are kid, but the hotel still look great for the room, plus lot of space too and i loved their carpet floor. They also give us some compliment fruits which is very respectful and i also very thankful and do enjoy our stay. Place is quiet as well, city view do consider very good, just exept you do not get room safe. but it is secure.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money I would definitely stay here again
Stayed 1 night in Sep 2023

8/10 Good

Tan Hao

Travelled with family and small children
Liked: Cleanliness, staff & service
The price is worth it for a 3-star hotel, and condition and facilities expected. There was an event one night of our stay and the karaoke was really going strong. Didn't go on for too long though, but hotel should consider soundproofing the function rooms for comfort of guests.
Stayed 3 nights in Aug 2023

8/10 Good

YUK KUEN BASIAL

Stayed 7 nights in Jul 2023

8/10 Good

Jau Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Rohaizan

Liked: Cleanliness, staff & service, property conditions & facilities
Location, parking & cleanest
Stayed 1 night in Jun 2023