Hotel Shangri-La Kota Kinabalu

3.0 star property

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Photo gallery for Hotel Shangri-La Kota Kinabalu

Reception
Reception
32-inch LCD TV with digital channels, TV
Front of property
City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
75, Bandaran Berjaya, Kota Kinabalu, Sabah, 88819
  • Kompleks Asia City
    ‪6 min walk‬
  • Centre Point
    ‪7 min walk‬
  • Kota Kinabalu Esplanade
    ‪9 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

Room options

Economy Twin Room

  • 23.4 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double Hill View Room

  • 23.4 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Hill View Room

  • 23.4 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

Deluxe Double City View Room

  • 23.4 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin City View Room

  • 23.4 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite with Steam Room (Double)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • Sleeps 3
  • 1 King Bed

Suite with Steam Room (Quadruple)

  • 46.3 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Suite with Steam Room (Triple)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room with City View

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room with Hill view

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room with City View

  • Sleeps 2
  • 1 King Bed

Economy Double Room No Window

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Economy Twin Room No Window

  • Sleeps 2
  • 2 Single Beds

Suite with Steam Room

  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room with Hill View

  • Sleeps 2
  • 2 Single Beds

Deluxe Room with Hill View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room with City View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Hotel Shangri-La Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 88 out of 364 reviews
Rating 8 - Good. 166 out of 364 reviews
Rating 6 - Okay. 78 out of 364 reviews
Rating 4 - Poor. 24 out of 364 reviews
Rating 2 - Terrible. 8 out of 364 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

See

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the interior of hotel is good, but the exterior building would need a coat of paint. i will consider staying there again. maybe have a safe deposit box in each room - why ? your clients will want to go to pulau, so they can lock their passport and valuables in the room , rather than using the front safe. SO PLS IMPLEMENT A SAFE IN EACH ROOM INCLUDING ECONOMY ROOMS WITHOUT WINDOWS AT LEVEL 2.
Stayed 2 nights in Oct 2024

6/10 Okay

raymond

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Superb front desk! They were always happy to answer any questions or assist with anything we requested (umbrellas when it rained, milk for tea) The hotel was clean and had everything needed, including extra toothbrushes in the bathroom as well as tea and coffee. The only slightly negative was that the air conditioner temperature could not be altered and seemed to be set on a timer: very cool in the afternoon but slowly warned up somewhat until we found that the early hours of the morning got a bit too warm. The hotel is situated on a very busy street and if you're unfortunate enough to get a room facing the street, I imagine it would be quite noisy. Our room faced the bushy area and road noise did not affect us. It's close (max 15 min) to many shops, markets, bars, massage places so is a good place to stay if you want to walk instead of use transport. Overall, a very pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Chung Shii

Stayed 2 nights in Jun 2024

8/10 Good

Susannah

Stayed 1 night in Mar 2024

10/10 Excellent

SUHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ok ,but internet speed a little slower than USA & S.Korea . little hard to use the internet , guess need some more improvement for this .
Stayed 4 nights in Mar 2024

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Nothing negative to say but there is not that much to see in Kota Kinabalu. Staff are helpful and room was clean with an excellent breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Shuk Fui, Singapore

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room AC was not functioning and is warm.
Stayed 4 nights in Jan 2024

10/10 Excellent

John Evans

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great... 5 star rating.
Stayed 2 nights in Jan 2024

8/10 Good

ABD AZIM

Liked: Cleanliness, staff & service
Easy to find eating place by walking..need improve on aircondition..panas
Stayed 2 nights in Dec 2023

8/10 Good

MOHAMAD ROZAIMI

Stayed 3 nights in Dec 2023

10/10 Excellent

Jacqualine Anak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Stayed 1 night in Dec 2023

8/10 Good

Mark

Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, excellent staff and would like to stay again.
Stayed 2 nights in Nov 2023

8/10 Good

Lilian

Travelled with partner
Liked: Cleanliness, staff & service
No proper walkway for pedestrians around the area and the entrance to hotel by car is a small road passing through rolls of shop houses.
Stayed 3 nights in Nov 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elvianna a hotel staff kindly exchanged WhatsApp text to give me advice when I was exploring activities to do before I reached there. It's situated along a small lane. The only trouble I had was getting a room facing the road, which was pretty noisy and hard for me to get rested especially for the first night. It didn't help that I needed to wake up after 4am to join a tour the following day. I took the buffet breakfast on the 2nd & 3rd morning. The first one they had few guests and food were less fresh. The 2nd day was better.
Stayed 3 nights in Nov 2023

10/10 Excellent

Luqmanul Hakim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel brand. everyone impressed when i've mentioned it to them.
Stayed 4 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Liew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw this hotel since we are kid, but the hotel still look great for the room, plus lot of space too and i loved their carpet floor. They also give us some compliment fruits which is very respectful and i also very thankful and do enjoy our stay. Place is quiet as well, city view do consider very good, just exept you do not get room safe. but it is secure.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money I would definitely stay here again
Stayed 1 night in Sep 2023

8/10 Good

Tan Hao

Travelled with family and small children
Liked: Cleanliness, staff & service
The price is worth it for a 3-star hotel, and condition and facilities expected. There was an event one night of our stay and the karaoke was really going strong. Didn't go on for too long though, but hotel should consider soundproofing the function rooms for comfort of guests.
Stayed 3 nights in Aug 2023

8/10 Good

YUK KUEN BASIAL

Stayed 7 nights in Jul 2023