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The Windsor Castle

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windsor Castle

2 outdoor pools
View from property
Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Superior Suite | Premium bedding, minibar, in-room safe, desk

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Bar
  • Gym
  • Air conditioning
  • Spa
  • 24/7 front desk

Explore the area

Map
Kodimatha, Kottayam, Kerala, 656039
  • Thirunakkara Mahadeva Temple
    3 min drive
  • Mahatma Gandhi University
    4 min drive
  • Vembanad Lake Resort
    1 min walk
  • Kottayam Station
    11 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Superior Suite

Superior Suite | Living area | LCD TV

Superior Suite

  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Cottage, 1 Bedroom

Basic Cottage, 1 Bedroom | Living area | LCD TV

Basic Cottage, 1 Bedroom

  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

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Front of property

Hotel Arcadia

Pool
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (21)
The price is CHF 31
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Arcadia

About this property

The Windsor Castle

Family-friendly hotel with 2 outdoor pools and poolside bars
This smoke-free hotel features 2 outdoor pools, 2 poolside bars and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and an outdoor tennis court are on-site.
The Windsor Castle offers 57 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at The Windsor Castle, you'll be within walking distance of Thirunakkara Mahadeva Temple. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the 2 poolside bars
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a playground
  • Just a 3-minute drive from Thirunakkara Mahadeva Temple and a few minutes from Mahatma Gandhi University
  • Airport and local-area shuttle service available for a fee
The Windsor Castle offers its guests 2 outdoor swimming pools, an outdoor tennis court, a health club, and a children's pool. There's a snack bar/deli on site. You can unwind with a drink at one of the 2 poolside bars. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly The Windsor Castle. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Kottayam hotel is smoke free.

Languages

English, French, German, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2000
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 3000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Windsor Castle offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM

Property is also known as

Windsor Castle Hotel Kottayam
Windsor Castle Kottayam
The Windsor Castle Hotel
The Windsor Castle Kottayam
The Windsor Castle Hotel Kottayam

The Windsor Castle Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 4 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Anish

Stayed 1 night in May 2023

8/10 Good

Karan

Liked: Staff & service
Good place to stay
The resort was nice but the rooms need upkeep
Stayed 1 night in Mar 2019

2/10 Terrible

pamela, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
Stayed 4 nights in Mar 2019

6/10 Okay

M

Disliked: Staff & service
Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
Stayed 2 nights in Dec 2018

2/10 Terrible

abe thomas, good for those who want to rest.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and not comfortable
Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
Stayed 1 night in Dec 2018

8/10 Good

Alexander job

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.
Stayed 1 night in Jul 2018

4/10 Poor

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dated place with poor service
Stayed 4 nights in Jul 2018

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed in a bungalow, lovely setting on canal. we were well looked after.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff. very professional

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.
Stayed 2 nights in Mar 2018

10/10 Excellent

inderjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year eve at Windsor castle , kottayam
It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services . It was a memorable experience
Stayed 1 night in Dec 2017

4/10 Poor

Cemal, Buffalo,NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a 2 Star Hotel with US standards
Bed sheets and towels are very old and stained. There is no tissue in the room. While hotel staff are nice but not many speaks English. Which is unusual for India. It is a 2 star hotel with US standards.

4/10 Poor

Bill, Minnesota

Disliked: Cleanliness, property conditions & facilities, room comfort
Room
The room did not look clean. The room was very hot amd it took a long time to cool off. The bathroom was not clean and there was no hot water. I had to take cold shower. The hotel staff was OK. Yhe restaurent was OK. The restaurent staff was Ok. The food was OK. Overall, the the room was not worth the money.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Nice property but hotel itself needs fixing up
Stayed 3 nights. Rooms need updating. Mixed results with staff: some very friendly while others not so pleasant. Great property for strolling down to waterfront.

4/10 Poor

p j, bangalore

Disliked: Cleanliness, property conditions & facilities, room comfort
comments
noisy maintenance work going on during afternoon hours on floor above our room without any intimation. stopped only after strong intervention by me with the management.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Very spacious and clean hotel. The staff were very good. Especiall Geno in the office went extra mile to process my request. Generally very Good and offerdable.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not the worst, but very far from the best
Overall the hotel is Ok for the price. The staff was friendly, even though the bus boys/ serving helpers clothes were dirty sometimes. The room had antique furniture, was spacious and seemed cleaned upon arrival. However, the first day housekeeping did not clean the bathroom, they just made the bed and replaced the towels. This was corrected for the duration of the stay after I mentioned it to the front desk. The hotel breakfast was complimentary ( traditional Indian breakfast) but offered limited choices. The restaurant/buffet prices were overpriced, very overpriced. The hotel sits right on the edge of the town, which for a foreigner is a little bit inconvenient. My friends whom I visited stay at Hotel Aida, which is in the town, cheaper, newly renovated and is in closer walking distance to the shops. Windsor Castle does sit on an extraordinary piece of property. If the hotel was renovated and there was a place to sit and enjoy the view of the review, this place would be marvelous! If you are looking at Windsor Castle, you should be looking at Hotel Aida.

8/10 Good

Aliamma, Bangalore

Liked: Cleanliness, room comfort
A conveniently located hotel for our quick visits
The hotel appears like a castle from the highway , a few kilometres away from Kottayam towards Thiruvalla.The staff identified us and our check in was very smooth and we were escorted to the room along with our baggage.We covered Muvattupuzha,Pala,Kanjirappally,Kottayam,Thiruvalla,Chenhannur ,Omallur and Eraviperoor, visiting our relatives while enjoying rain and the lush green of the interior of Kerala. We could also visit a famaous pilgrimage centre at Mannar called Parumala Church. The hotel served as accommodation for our visits.Before leaving, we took a round of the exterior of the hotel to enjoy the garden and the panoramic view of the lake and the scenery.

6/10 Okay

Beatriz

Disliked: Property conditions & facilities
Justo
Muy justo, parece que hace tiempo fue un buen hotel, pero ahora está viejo y descuidado. El agua caliente de l ducha tarda más de 10 minutos en salir.