Hilton Garden Inn Hong Kong Mongkok

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Hong Kong Mongkok

Exterior
Seasonal outdoor pool
Deluxe Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains
Reception
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2 Soy Street, Mongkok, Kowloon
  • Nathan Road Shopping District
    2 min walk
  • Langham Place Mall
    4 min walk
  • Ladies' Market
    5 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    31 min drive

Room options

Room, 1 King Bed (Guest High Floor)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Guest)

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Guest)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Guest High Floor)

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Harbour View

  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Harbour View

  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 King Bed

  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 54 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Garden Inn Hong Kong Mongkok

Hotel with a seasonal outdoor pool, steps from Nathan Road Shopping District
Along with a restaurant, this smoke-free hotel has a seasonal outdoor pool and a business centre. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Hilton Garden Inn Hong Kong Mongkok offers 258 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Hong Kong Mongkok. During your stay, you're just a quick walk from Nathan Road Shopping District. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Eagle's Garden
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Steps from Nathan Road Shopping District and 13 minutes on foot from Temple Street Night Market
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 3617 square feet (336 square metres) and includes conference space. A seasonal outdoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Hong Kong Mongkok.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Eagle's Garden – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 198 for children
  • A restaurant

Restaurants on site

  • Eagle's Garden

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 3,617 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 198 for adults and from HKD 198 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hong Kong Mongkok Hotel
Hilton Garden Inn Hong Kong
Hilton Hong Kong Mongkok
Hilton Garden Inn Hong Kong Mongkok Hotel
Hilton Garden Inn Hong Kong Mongkok Kowloon
Hilton Garden Inn Hong Kong Mongkok Hotel Kowloon

Hilton Garden Inn Hong Kong Mongkok Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1000 reviews" "
Rating 8 - Good. 411 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful!
Stayed 3 nights in Aug 2024

8/10 Good

LISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jerome, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Yingying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good as usual.
Stayed 1 night in Aug 2024

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff!
The location is really convenient, just a 5-8 minute walk away from Langham Place and Nathan Road. So it's also a nice and quiet place in Mong Kok to stay. There are lots of food options and the staff is polite and very helpful! We had an early checkout to catch our flight, so the reception helped us to book the taxi in advance. Also the pool was open and the view from the pool was amazing! The room we had was clean and odor free! Staying there again in 2 weeks!
Stayed 3 nights in Jul 2024

8/10 Good

Miner

Stayed 1 night in Jul 2024

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jul 2024

6/10 Okay

Maria, Amsterdam

Business traveller
Just ok. Was fine for a night. Breakfast was okish.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs millions of dollars of renovation. Would say it is a three star hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place inside Mong Kok district. Walkable to many great places.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hua Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 2 nights in Jun 2024

8/10 Good

Chi

Stayed 5 nights in Jun 2024

10/10 Excellent

Sofia

Stayed 3 nights in Jun 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed before. Transportation is a problem.
Stayed 4 nights in Jun 2024

8/10 Good

Shu pei

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in May 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Optional breakfast was good (cheaper if you reserve in advance than pay when you arrive). The hotel was not far to the subway (but too far if you have luggages). View from roof top pool was nice.
Stayed 5 nights in May 2024

6/10 Okay

Ali

Travelled with family
Liked: Cleanliness, staff & service
Good service, but rooms require refurbishment. For a 4-star hotel, we expected a better room with a larger size
Stayed 13 nights in May 2024

8/10 Good

joseph

Stayed 4 nights in Apr 2024

6/10 Okay

IAN

Travelled with partner
Liked: Cleanliness
The hotel is ideally located in Kowloon, close to the Mongkok MTR station, a few shopping malls and plenty of restaurants. The room was clean and comfortable even if a little small. We had booked a harbour view room, but even though we were on the 19th floor (there are 20 floors) there is a very limited view of the harbour over the rooftops of the neighbouring buildings. It's more of a harbour side than harbour view. We had also chosen the hotel for the pool but this only opened on the 1st of May.
Stayed 4 nights in Apr 2024

10/10 Excellent

SUET WAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very nice.
Stayed 15 nights in Apr 2024

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing was reasonable and room was comfortable. No room service for food and the hotel airconditioning could be a couple of degrees lower.
Stayed 12 nights in Apr 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had room service 24 hours
Stayed 4 nights in Apr 2024

4/10 Poor

Felicia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water on first day, no hand soap and fridge didn’t work
Stayed 2 nights in Mar 2024

10/10 Excellent

Morna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby of the hotel is very welcoming and the reception desk is very helpful and friendly. The room is spacious for HK standard.
Stayed 6 nights in Mar 2024

6/10 Okay

Dixon

Travelled with partner
Receptionist (Bowie) was not helpful. Asked me to come back when I was looking up my booking reference as if she was inpatient. Did not explain amenities and was not clear to answers when I asked. Carpet in the hallway was too thick, made it difficult to move luggage. Cleaning lady was super nice. Room has leaking stain on the carpet from the shower.
Stayed 5 nights in Mar 2024