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Marco Polo Hongkong Hotel

5.0 star property

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Photo gallery for Marco Polo Hongkong Hotel

City view
Minibar, in-room safe, desk, blackout curtains
Deluxe Harbour View room | Exterior
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon
  • Harbour City
    ‪1 min walk‬
  • Tsim Sha Tsui Star Ferry Pier
    ‪3 min walk‬
  • Central Ferry Piers
    ‪19 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Continental Superior Room with The Continental Club Lounge access

Minibar, in-room safe, desk, blackout curtains

Continental Superior Room with The Continental Club Lounge access

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Continental Harbour View Room with The Continental Club Lounge Access

Minibar, in-room safe, desk, blackout curtains

Continental Harbour View Room with The Continental Club Lounge Access

  • 45 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite with The Continental Club Lounge access

Minibar, in-room safe, desk, blackout curtains

Superior Suite with The Continental Club Lounge access

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior - City Explorer with Two Octopus Cards

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Quadruple Room

Minibar, in-room safe, desk, blackout curtains

Superior Quadruple Room

  • City view
  • Sleeps 8
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

Club Floor Indulgence - Deluxe Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Club Floor Indulgence - Superior Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe - City Explorer with Two Octopus Cards

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Club Floor Indulgence - Deluxe Harbour View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Harbour View room

Deluxe Harbour View room | Minibar, in-room safe, desk, blackout curtains

Deluxe Harbour View room

  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite with The Continental Club Lounge Access

Deluxe Suite with The Continental Club Lounge Access | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite with The Continental Club Lounge Access

  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Continental Premier Room with The Continental Club Lounge Access

Continental Premier Room with The Continental Club Lounge Access | Minibar, in-room safe, desk, blackout curtains

Continental Premier Room with The Continental Club Lounge Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Continental Deluxe Room with The Continental Club Lounge access

Minibar, in-room safe, desk, blackout curtains

Continental Deluxe Room with The Continental Club Lounge access

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Minibar, in-room safe, desk, blackout curtains

Premier Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Premier - City Explorer with Two Octopus Cards

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Marco Polo Hongkong Hotel

Luxury hotel connected to a shopping centre in Tsim Sha Tsui with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre.
Marco Polo Hongkong Hotel offers 665 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Marco Polo Hongkong Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Harbour City. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Cafe Marco, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Harbour City and Tsim Sha Tsui Star Ferry Pier
Marco Polo Hongkong Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Marco Polo Hongkong Hotel.

This 5-star Kowloon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Cafe Marco – This buffet restaurant specialises in international cuisine.
CUCINA – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: HKD 261.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Marco
  • CUCINA
  • Lobby Lounge

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • Lift (83 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 440.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 800 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hongkong Hotel Marco Polo
Hongkong Marco Polo
Hongkong Marco Polo Hotel
Hotel Marco Polo Hongkong
Marco Polo Hongkong
Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel Kowloon
Marco Polo Hongkong Kowloon
Marco Polo Hotel Hongkong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hong Kong
Marco Polo Hongkong Hotel Hong Kong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong
Marco Polo Hongkong Hotel Hotel
Marco Polo Hongkong Hotel Kowloon
Marco Polo Hongkong Hotel Hotel Kowloon

Marco Polo Hongkong Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The location and harbour facing view are fantastic. However, the state of the rooms is a little old but clean.
Stayed 3 nights in Nov 2024

6/10 Okay

Napalai

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Chingchi

Business traveller
Marbo floor at the bathroom is damaged Bathroom shower drain is clog Coffee mug has stain on it
Stayed 1 night in Nov 2024

10/10 Excellent

norair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area, walkable and safe.
Stayed 5 nights in Oct 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location are perfect! I recommend having a whiskey sour with Paulus in the bar after a long day of shopping!
Stayed 6 nights in Oct 2024

10/10 Excellent

Christina

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location, our room had amazing view of Victoria Harbour. Very convenient for shopping and tourism. Staff were very accomodating.
Stayed 4 nights in Oct 2024

6/10 Okay

DAVID

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Needs to update everything
Stayed 2 nights in Oct 2024

6/10 Okay

Tommy, Aurora

Liked: Staff & service
I send the comment to your company. About first day we check in the room is very smoke smell. Cannot sleep whole night on 25thSept2024. I ask the money back for that day. Never receive Email from your company.please follow up.as big company not responsibly
Stayed 3 nights in Sep 2024

8/10 Good

ella

Liked: Staff & service
Location is 5* but the hotel is very old, especially the carpet has musty smell. Service was good, thumbs up to Michael, Andrew, Dannie and Funny
Stayed 2 nights in Sep 2024

10/10 Excellent

MELISSA

Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

MELISSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, I would say the best in town with the ferry, Hop on Bus and public transportation just in front, water front, the best shopping in town and the main boardwalk to see the city.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Aug 2024

2/10 Terrible

WAI MING, Rosemead

Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Amir

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Victoria Harbour and The Peak! Wowwww! Great chef at breakfast. Omellete and pancakes were great!
Stayed 6 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Good place to stay in Hong Kong.
Stayed 1 night in Jul 2024

8/10 Good

Jarley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and excellent breakfast buffet at reasonable price
Stayed 1 night in Jul 2024

6/10 Okay

Uuriintuya

Stayed 3 nights in Jul 2024

10/10 Excellent

WAI MING, Rosemead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Si Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024