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Prince, Marco Polo Hotel

4.0 star property

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Photo gallery for Prince, Marco Polo Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
23 Canton Road, Harbour City, Kowloon
  • Harbour City
    ‪1 min walk‬
  • Tsim Sha Tsui Star Ferry Pier
    ‪3 min walk‬
  • Central Ferry Piers
    ‪19 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Continental Harbour View Room with The Continental Club Lounge access

Lobby

Continental Harbour View Room with The Continental Club Lounge access

  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Suite with The Continental Club Lounge access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Suite with The Continental Club Lounge access

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Continental Deluxe Room with The Continental Club Lounge access

Continental Deluxe Room with The Continental Club Lounge access | In-room safe, desk, blackout curtains, iron/ironing board

Continental Deluxe Room with The Continental Club Lounge access

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Connecting Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Connecting Superior Room

  • 58 sq m
  • City view
  • Sleeps 8
  • 2 Queen Beds OR 4 Double Beds

View all photos for Continental Superior Suite with The Continental Club Lounge Access

Continental Superior Suite with The Continental Club Lounge Access | In-room safe, desk, blackout curtains, iron/ironing board

Continental Superior Suite with The Continental Club Lounge Access

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Harbour View Room

Lobby

Premier Harbour View Room

  • 29 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Similar properties

Free minibar, in-room safe, desk, blackout curtains

Gateway, Marco Polo Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1005)
The price is CHF 170
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Gateway, Marco Polo Hotel

About this property

Prince, Marco Polo Hotel

Hotel with a 24-hour fitness centre, steps from Harbour City
This hotel features a restaurant, a 24-hour fitness centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Prince, Marco Polo Hotel offers 394 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Prince, Marco Polo Hotel. During your stay, you're just a quick walk from Harbour City. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy Pan-Asian cuisine while dining at SAVVY
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Harbour City and Tsim Sha Tsui Star Ferry Pier
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Prince, Marco Polo Hotel. The hotel can provide concierge services and limo/town car service.

Smoking is allowed in designated areas at this 4-star Kowloon hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
SAVVY – This restaurant specialises in Pan-Asian cuisine and serves lunch and dinner.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: HKD 286 for adults and HKD 286 for children
  • A restaurant

Restaurants on site

  • SAVVY

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift (83 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 440.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately HKD 286 for adults and from HKD 286 for children
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.

Property is also known as

Marco Polo Prince Hotel
Prince Marco Polo Hotel
Prince Marco Polo Hotel Kowloon
Prince Marco Polo Kowloon
Prince (Marco Polo Hotels) Hong Kong
Prince Marco Polo
Prince, Marco Polo Hotel Hotel
Prince, Marco Polo Hotel Kowloon
Prince, Marco Polo Hotel Hotel Kowloon

Prince, Marco Polo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 1004 reviews
Rating 8 - Good. 370 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Tsim Sha Tsui metro station so it's super convenient to get around. There are also numerous restaurants nearby and shopping is in the same complex. The staff is very polite and helpful. I stayed at Prince and Gateway in between my trips to other parts of China so I left my other luggage at these hotels while I was away. I did not have shower gel and shampoo the last time I was at Prince so it was a housekeeping issue but overall it was a pleasant stay and I highly recommend Prince and Gateway.
Stayed 2 nights in Nov 2024

8/10 Good

Chui Ni

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Ester

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel!
Stayed 4 nights in Oct 2024

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay because of the location, comfort and excellent service. The room offers lots of storage spaces. The bathroom was spacious. The housekeeping team, receptionists, in-room dining team, and bellboys were very professional, polite, and friendly. The services that they delivered were efficient and exceptional! This hotel is conveniently located in Tsim Sha Tsiu and it connected to Harbour City (one of the best malls) and close to shopping, restaurants, groceries, and public transportation. The team was able to solve the issue in a timely manner. One night, I smelled smoke, so I called the Guest Service. They sent someone to do investigation immediately and found out the guest next to my room was smoking cigarettes with his door opened. They gave this guest a warning, as this was a non-smoking property. The customer service rep gave me a follow-up call and kept me updated with the situation, apologized for this happening, and thanked me for reporting. I was very grateful for how efficient and professional the team handled this. I highly recommend this hotel, and would definitely stay there next time when I visit Hong Kong!
Stayed 7 nights in Aug 2024

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very close to public transport, shopping and local restaurants. Room was a bit dusty and bathroom smelled a little
Stayed 1 night in Aug 2024

10/10 Excellent

Marilu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jared Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Jul 2024

10/10 Excellent

Winny

Stayed 10 nights in Jul 2024

10/10 Excellent

Winny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to all business but NOT in a run down area. Room is very spacious.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply greatly located and great service overall.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Stayed 3 nights in Jun 2024

8/10 Good

SING NAM, Arcadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 5 nights in May 2024

10/10 Excellent

hongfei

Stayed 2 nights in May 2024

10/10 Excellent

CONNIE, IRVINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely staff
Convenient location. Staff are very polite and accomodating. Spacious room.
Stayed 5 nights in Apr 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was excellent and your staff is very friendly and helpful. Well done
Stayed 1 night in Apr 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent! Second to none! Everyone was very helpful, friendly and professional! The bathroom shower drain took a long time to drain the water. It would have been nice to have an extra shelf in the shower for personal shampoo and soap. Extra towel hooks in the bathroom would be helpful. The shower door swings out which causes a lot of water on the floor. There is nowhere to put your towel while in the shower without opening the door and soaking the floor. We loved the space for open luggage on the bench.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappoints.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location
Location
Stayed 4 nights in Mar 2024

2/10 Terrible

Jo Ann

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Early check-in at noon. Even upgraded to a suite!
Stayed 1 night in Mar 2024

8/10 Good

Kunpoj

Travelled with group
Liked: Staff & service, amenities
Their pillow too soft. It’s make my neck pain.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient spot for walking to public transport and the harbor front for the ferries. You can tap a credit card to pay the fare. Hotel staff is incredibly helpful and cheerful. The concierge, Joe Tam, went out of his way to give us detailed directions , and seemed genuinely happy to see us return from our adventures lol. Room was immaculately clean, large and well appointed .
Stayed 3 nights in Mar 2024