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Ramada Hong Kong Grand Tsim Sha Tsui

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Hong Kong Grand Tsim Sha Tsui

Front of property
Triple Room | Minibar, in-room safe, soundproofing, free WiFi
Lobby
Daily full breakfast (HKD 77 per person)
Hallway

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
23 Austin Avenue, Tsimshatsui, Kowloon
  • Temple Street Night Market
    9 min walk
  • Harbour City
    13 min walk
  • Victoria Harbour
    19 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    30 min drive

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, soundproofing, free WiFi

Premium Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room Double/Twin

Standard Room Double/Twin | Minibar, in-room safe, soundproofing, free WiFi

Standard Room Double/Twin

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double or Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

Best Western Plus Hotel Kowloon

Free WiFi
Restaurant
Air conditioning
Breakfast available
3.2 out of 5, (1000)
The price is CHF 120
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Best Western Plus Hotel Kowloon

About this property

Ramada Hong Kong Grand Tsim Sha Tsui

Hotel with a fitness centre, near Victoria Harbour
Along with a restaurant, this hotel has a fitness centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is not available.
Ramada Hong Kong Grand Tsim Sha Tsui offers 396 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers and hairdryers.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Ramada Hong Kong Grand Tsim Sha Tsui's great location gets high marks from our customers. During your stay, you're just a quick walk from Temple Street Night Market. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Ladies' Market and a few minutes from Victoria Harbour
There's a restaurant on site. Public spaces have free WiFi. A fitness centre, a vending machine, and tour/ticket assistance are also featured at Ramada Hong Kong Grand Tsim Sha Tsui.

Smoking is allowed in designated areas at this 3.5-star Kowloon hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Ramada Hong Kong Grand Tsim Sha Tsui has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 for adults and HKD 77 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 29 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
The primary reservation holder must provide names of all guests at the time of booking. Name changes are not permitted on reservations.
Disposable personal items, such as toothbrushes, mineral water, shower cap, shaver, and comb are available for purchase through a vending machine on the 2nd floor.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 77 for adults and from HKD 77 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Grand
Best Western Grand Hotel
Best Western Grand Hotel Kowloon
Best Western Grand Kowloon
Best Western Hotel Grand
Grand Hotel Best Western
Best Western Grand Hotel Hong Kong Kowloon
Best Western Grand Hotel Hong Kong
Best Western Grand Hong Kong Kowloon
Best Western Grand Hong Kong
Ramada Hong Kong Tsim Sha Tsui
Best Western Grand Hotel Hong Kong
Ramada Hong Kong Grand Tsim Sha Tsui Hotel
Ramada Hong Kong Grand Tsim Sha Tsui Kowloon
Ramada Hong Kong Grand Tsim Sha Tsui Hotel Kowloon
Ramada Hong Kong Grand (Former Best Western Grand Hotel)

Ramada Hong Kong Grand Tsim Sha Tsui Reviews

Reviews

6.6
Rating 10 - Excellent. 137 out of 1002 reviews" "
Rating 8 - Good. 343 out of 1002 reviews" "
Rating 6 - Okay. 272 out of 1002 reviews" "
Rating 4 - Poor. 150 out of 1002 reviews" "
Rating 2 - Terrible. 100 out of 1002 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

KARAN IQBAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Carlos, Jundiai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a OK hotel to sleep in HK, mind the toilet is too small and no desk for computer. The bed is asian hard style
Stayed 1 night in Aug 2024

8/10 Good

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities
No closet, size not too bad among Hong Kong new built hotels. Main ground floor entrance on a narrow street, lobby entrance opens to another has driveway but not opened except to tour groups.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelle
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are tiny and so old styling that they just seem dirty. I complained about the tiny room and the manager came up to speak with me. She said they had upgraded me at checkin to the deluxe room. I burst out laughing. I couldn’t help it, the foot of the beds was pressed against the wall… the bathroom was unpleasant. We ended up paying an extra $45 for a larger room. Beds were super uncomfortable, but they did try to improve that and added a bed topper which made it better. They tried to please and I appreciate that. Also didn’t help that Google Maps indicated the hotel was Permanently Closed, which was the first thing we saw when landing in HK.
Stayed 2 nights in Jul 2024

8/10 Good

Tin

Liked: Cleanliness, staff & service
Damp and tiny rooms (standard in the city for budget friendly), but value for money was acceptable enough compared to other properties in the area for me to extend my stay
Stayed 3 nights in Jun 2024

10/10 Excellent

QIANCHEN

Stayed 1 night in Jul 2024

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Staff was friendly and accomodating. AirCon was a bit too loud even when on low. But also understandable during the heatwave.
Stayed 3 nights in Jun 2024

8/10 Good

Mei lin

Liked: Staff & service
The staff from the hotel are fine and always willing to help. There are only two USB ports in the room but both are not working. The lady works at the front desk lent me an adapter which worked fine with my USB adapter. It would be better if they can fix the ones in the room.
Stayed 1 night in Jul 2024

8/10 Good

Tin

Liked: Cleanliness, staff & service
A decent budget hotel. The rooms are tiny compared to your average hotel room. There’s no space to leave your suitcase open if you’re rooming with others. They only had a room with 2 twin beds on the 15th floor when I checked in, but it worked out in my favour since I could use the extra bed as a bench for my belongings. Only some hooks on the walls if you want to hang any clothing. There’s a power plug relatively close to the bed. The kettle is clean, tea and coffee is provided, but no bottled water. Slippers and other basic amenities are provided. The shower space is tight so you’ll be rubbing up on the curtains. A tip to avoid it blowing onto you is to keep it slightly open enough for air to pass by easily. TV with decent amount of channels. It’s walkable to food, nearby 24h laundry, and close to metro to get elsewhere. The room stays feeling damp though. After returning to your room from sweating all day, your clothes won’t feel completely dry the following days. The housekeeping is done daily where things are replenished and bed is made. The receptionists gave me a hard time checking in because of a slight difference between the name on the booking and what’s on my passport. I’ve been booking the same way at countless hotels and never had any issues. I guess security is extra tight in HK. Towels are worn, but clean. Only a tiny amount of stains were seen on towels and bed sheets. Don’t expect luxury when booking here and you won’t be disappointed

8/10 Good

JEYSSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

weimin

Stayed 6 nights in Mar 2024

4/10 Poor

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has enough amenities like fridge
Stayed 2 nights in May 2024

6/10 Okay

JAMES

Travelled with family
Liked: Cleanliness
Staff is not friendly
Stayed 1 night in May 2024

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
like its location, that's all, room so small that suitcases can only be put under the beds
Stayed 3 nights in May 2024

8/10 Good

so

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Krishna Lila

Stayed 6 nights in May 2024

10/10 Excellent

Kul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s great, we enjoyed love Hong Kong
Stayed 6 nights in May 2024

10/10 Excellent

TING MO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleaning lady's is nice!
Stayed 28 nights in Apr 2024

2/10 Terrible

yun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs
Bed bugs bites
Stayed 4 nights in May 2024

6/10 Okay

Kam

Disliked: Cleanliness
Stayed 5 nights in Apr 2024

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room too small. Could walk to food and shopping, No bus coming in front of hotel English speaking is issue. We used google translation to communicate.
Stayed 2 nights in May 2024