The Cityview - Chinese YMCA of Hong Kong

4.0 star property

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3 restaurants, breakfast, lunch, dinner served; Asian cuisine
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Premier Plus Suite King | Living room
Front of property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View in a map
23 Waterloo Road, Yaumatei, Kowloon
  • Place, Nathan Road Shopping District
    ‪1 min walk‬
  • Place, Shanghai Street
    ‪3 min walk‬
  • Place, Ladies' Market
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪27 min drive‬

Room options

Premier Plus Suite King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Plus Double Double

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Quad (One Double and Two Singles)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Deluxe Quad (Four Singles)

  • City view
  • Sleeps 4
  • 4 Single Beds

Deluxe Double Room

8.6 out of 10
Excellent
(70 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

8.4 out of 10
Very good
(78 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier King Room

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Plus Twin

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Plus King

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Cityview - Chinese YMCA of Hong Kong

Hotel with 3 restaurants, steps from Nathan Road Shopping District
This smoke-free hotel features 3 restaurants, a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and limo/town car service are on-site.
The Cityview - Chinese YMCA of Hong Kong offers 412 air-conditioned accommodations with a safe and blackout curtains. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The Cityview - Chinese YMCA of Hong Kong's great location gets high marks from our customers. During your stay, you're just a quick walk from Nathan Road Shopping District. Enjoy features like free WiFi in public areas, plus 3 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy Asian cuisine while dining at The Balcony
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the location and the helpful staff
  • Steps from Nathan Road Shopping District and a 4-minute drive from Harbour City
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Business amenities include 2 meeting rooms and limo/town car service. The Cityview - Chinese YMCA of Hong Kong also features concierge services, dry cleaning/laundry services, and a porter.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Balcony – This restaurant specialises in Asian cuisine and serves lunch and dinner.
City Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Amazing – This theme restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: HKD 110 per person
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Amazing
  • City Cafe
  • The Balcony

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per stay
  • An effective city/local tax rate of 2.7272 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 110 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
No visitors or unregistered guests are allowed in guestrooms after 11 PM.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cityview Inn Kowloon
Cityview Kowloon
Cityview Hotel Kowloon
Cityview Hotel
The Cityview
The Cityview Chinese YMCA of Hong Kong
The Cityview - Chinese YMCA of Hong Kong Hotel
The Cityview - Chinese YMCA of Hong Kong Kowloon
The Cityview - Chinese YMCA of Hong Kong Hotel Kowloon

The Cityview - Chinese YMCA of Hong Kong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 772 out of 1509 reviews
Rating 8 - Good. 525 out of 1509 reviews
Rating 6 - Okay. 149 out of 1509 reviews
Rating 4 - Poor. 42 out of 1509 reviews
Rating 2 - Terrible. 21 out of 1509 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual. great staff, very clean. They let me check in at 8 AM!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mikaella Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the City View was perfect. It is close to transit, food options and a great place to stay, when spending time in Hong Kong. I highly recommend staying here.
Stayed 8 nights in Sep 2025

10/10 Excellent

Lan. Sui

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Emily

Stayed 3 nights in Oct 2025

8/10 Good

Kam Hung

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staffs are very polite…
Stayed 8 nights in Sep 2025

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there when the typhoon hit. Rain water was sipping into the room. The carpet was wet. We were moved to another room immediately. The next day we were moved again because the air condition unit needed service. Other than that the stay was very pleasant.
Stayed 14 nights in Sep 2025

8/10 Good

Jacqueline, Clearview

Liked: Cleanliness, staff & service, property conditions & facilities
Good location next to train station and food shops
Stayed 4 nights in Oct 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
The hotel was in a great area for easy transportation and very walkable. The rooms were nice but the bed was horrible. Like laying on a board. I could feel the springs. They bought a mattress to put on top of what was there so that was great. Then I had no hot water for showers at all. I let them know but it was never fixed. It was hot and humid so by the time I showered in the evening, the cooler water was doable. But I do like to shower in the mornings. Too cold with ac running all night. Check in a lobby staff were not loving their job. I made it work so it was fine. The location was perfect.
Stayed 4 nights in Sep 2025

10/10 Excellent

wing, Fresh Meadows

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are professional and friendly. They are well trained. They were able to check us in early despite we arrived at the hotel early at 10 AM. The hotel location is super convenient, it is close to a subway station and close to all major shopping areas (Temple Street, Lady Street, and Nathan Road). Will definitely stay at this hotel again next time we are in Hong Kong. The concierge desk staff are super friendly too. Special thanks to Bella and Silva, they really went out their way to take care of us.
Stayed 4 nights in Sep 2025

4/10 Poor

Chi Mung

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

STANLEY FUK-MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, shops nearby and food are great around the area where this hotel located. MTR is so closed and very convenient too.
Stayed 22 nights in Aug 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

8/10 Good

John A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in YMT, close to Nathan Road shopping and restaurants. No business center in the hotel, but there was a meeting area with a small conference table and chairs on my floor. The room was comfortable, and wi-fi worked well. The breakfast buffet needs improvement.
Stayed 13 nights in Sep 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
1 min walk to A2 exit to train off Pitt st
Stayed 3 nights in Sep 2025

8/10 Good

Kui Lim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Cedric, EXETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Convenient location
Stayed 3 nights in Sep 2025

8/10 Good

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Cedric, EXETER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Suk Yee

Stayed 20 nights in Sep 2025

8/10 Good

VI UOC

Stayed 3 nights in Sep 2025

10/10 Excellent

WAI LEUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Lan. Sui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Sep 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff overwhelmingly courteous and responsive - first rate overall! I couldn't give a higher rating largely due to my room's problems: bad bath room faucet, faulty safe, and minimalist amenities. Prompt service calls to fix stated problems didn't work. I'd still recommend this property for budget conscious folks though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the best customer service experience when I stayed here just last month. Upon checking in, I was informed by Mr. Ng that I had two reservations (I forgot to cancel one of the reservations). Upon sharing with him my situation, he went out of his way and called another 3rd party company to cancel the reservation saving me hundreds of $$$. I will forever be grateful. Thank you so much! With regards to the property itself, room was very comfortable, it was big, and is within a 2 minute walking distance to the subway, shopping, and dining all within a stone's throw away. Will definitely stay here again!
Stayed 1 night in Aug 2025