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Centara Grand Beach Resort & Villas Krabi

5.0 star property

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2 outdoor pools, pool umbrellas, pool loungers
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TWO BEDROOM BEACHFRONT VILLA WITH POOL - KING | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Spa

Explore the area

Map
396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi, 81000
  • Ao Nang Beach
    ‪14 min walk‬
  • West Railay Beach
    ‪52 min walk‬
  • Tonsai Beach
    ‪86 min walk‬
  • Krabi (KBV-Krabi Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe Spa Ocean View - Double Double (Club)

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Spa Ocean View - Double Double (Club)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool, Ocean View (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Ocean View (King)

  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Spa)

View from room

Deluxe Room, 2 Double Beds, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Garden View

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Private Pool, Beachfront

  • 239 sq m
  • Beach view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Beachfront (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Beachfront (King)

  • 183 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Spa)

View from room

Deluxe Room, 1 King Bed, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 1 King Bed, Garden View

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Single Deluxe Garden View Room

  • Sleeps 1

Spa Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Double/Twin Deluxe Garden View (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 3Ad

  • Sleeps 3

Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Premium Deluxe Ocean Facing (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Premium Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad+1Ch)

  • Sleeps 3

Double/Twin Deluxe Garden View

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Spa Deluxe Ocean Facing 3Ad

  • Sleeps 3

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine

Centara Ao Nang Beach Resort & Spa Krabi

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (279)
The price is CHF 253
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Centara Ao Nang Beach Resort & Spa Krabi

About this property

Centara Grand Beach Resort & Villas Krabi

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Centara Grand Beach Resort & Villas Krabi's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Centara Grand Beach Resort & Villas Krabi offers 192 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Cenvaree has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Centara Grand Beach Resort & Villas Krabi's great beach location. During your stay, you're just a quick walk from Pai Plong Bay. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free ferry terminal shuttle.
  • Free WiFi
  • Enjoy international cuisine with ocean views at Lotus Court, one of the property's 4 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, reflexology or facials at Spa Cenvaree
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • Just a 3-minute drive from Ao Nang Beach and 11 minutes from Nopparat Thara Beach
  • Free airport and ferry terminal shuttle service
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Centara Grand Beach Resort & Villas Krabi, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a hot tub.

This 5-star Krabi resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Lotus Court – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Suan Bua Restaurant – Overlooking the ocean and garden, this restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Hagi – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
COAST Beach Club & Bistro – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
24-hour room service is available.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Estonian, Filipino, Finnish, French, German, Italian, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 9:30 AM to 10:30 PM at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 1,219.09 for adults and THB 609.54 for children
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • COAST Beach Club & Bistro
  • Hagi
  • Lotus Court
  • Suan Bua Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property provides scheduled shared boat transfers from Nopparatthara Pier at no cost from 6 AM to 10 PM. Guests who require different departure times may book private boat transfers at a surcharge.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Restaurant
The following facilities are closed on Tuesday and Wednesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 3649.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1219.09 for adults and from THB 609.54 for children
  • Rollaway bed fee: THB 3649.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Centara Grand Beach Resort & Villas Krabi offers transfers from the ferry terminal and airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Centara Grand Beach Resort & Villas Krabi
Centara Grand Beach Villas Krabi
Centara Grand Villas Krabi
Centara Grand Beach Krabi
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Resort & Villas Krabi Ao Nang
Centara Grand Beach Resort And Villas
Central Bay Resort Krabi
Central Krabi Bay Resort
Central Krabi Hotel
Centara Grand Beach Resort Villas Krabi
Centara Grand Beach Resort Villas
Centara Grand Beach Villas

Centara Grand Beach Resort & Villas Krabi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1011 reviews
Rating 8 - Good. 289 out of 1011 reviews
Rating 6 - Okay. 111 out of 1011 reviews
Rating 4 - Poor. 59 out of 1011 reviews
Rating 2 - Terrible. 50 out of 1011 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel if your looking for a quiet getaway from busy Ao nang.. Nice beach , clean modern rooms. signs of wear and tear in the property shows needs for maintenance on the exterior grounds. Staff are all wonderful
Stayed 5 nights in Nov 2024

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We liked the location but had various problems that included: power outages over a two days/nights, bed was very uncomfortable and we had a leaky sink. The staff was nice but the property needs some TLC. We ended up leaving early.
Stayed 6 nights in Nov 2024

6/10 Okay

Daniel

The resort is beautiful, awesome beach. The restaurants are mediocre at best and cost 10 times more than anywhere else in Thailand. The place is big and built on a cliff but if you want a ride to the room you need to wait half an hour. The staff does a favour when addressing any issue. For the price they charge I can not recommend
Stayed 3 nights in Nov 2024

6/10 Okay

Ali

Travelled with family
The resort was nice and all very nice and on the beach but the sounds of loud frogs and toads was very disturbing at night couldn’t sleep at all they spend so much on everything else they should really put sound proof windows
Stayed 5 nights in Nov 2024

8/10 Good

Ankur

Liked: Cleanliness
Disliked: Staff & service
Be sure why you want to stay here!
Great location but service is below par. Ferry from pier to hotel can be a hassle. Checkin experience was slow and painful too. Staff is courteous but doesn’t seem too bothered towards customer comfort or requirements. However, the location is great and private beach is nice too. So if you are here for few days of quiet, relaxed holiday - it’s fine. But if you want to go to other parts too , it can be a hassle and you would loose time in transfers. Food / restaurants at the hotel are expensive too. Breakfast is decent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather in ,November is not good. Raining the whole time.
Stayed 7 nights in Nov 2024

6/10 Okay

Steve

Ideal location. Isolated but can still walk/climb and desend stairs into Krabi, the "monkey path". Staff does an excellent job, unequivocally! Especially when you consider the property will be closed in 3 months time for a much needed renovation. Was told the property opened its doors in 2006. If you plan on staying before the renovation please lower your expectations in regards to the conditions of rooms and other facilities.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kayla

Travelled with group
Disliked: Staff & service, property conditions & facilities
I had a terrible experience here right from check in. Poor communication. The staff had us sitting there for 45 minutes before he told us the room was not ready. The facility Must have ran out of face cloths and hand towels as we didn’t not have any for our entire 3 day stay despite asking multiple times. Getting to your room is a hike. The golf carts for transportation weren’t available ever for 20 minutes. The amount of money we paid for this hotel did NOT match what we got. Would not recommend this place to anyone
Stayed 3 nights in Nov 2024

6/10 Okay

Dominick

Liked: Cleanliness, staff & service
The view is unbelievable, and the monkey trail was so cool. But that’s really it. The rooms need a touch up seem a little outdated. The food and drinks were just simply subpar. It felt like we were paying for all-inclusive quality, but had to pay out of pocket for each meal and drink; which is fine but the quality should then be better in my opinion. Also, the shuttle boat takes you so far out of the way when in reality you just need to go to Ao Nang right where the monkey trail lets you off, so you have to take a cab where the boat leaves you off. The staff were of course friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic!
Beautiful setting and gorgeous room Spa service was also fantastic
Stayed 2 nights in Nov 2024

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property to get away. It is a little older but they looked to be always working on the maintenance and upkeep. You are alone with no other properties or town near by unless you take the monkey trail over to the town around the mountain. Lots of steps / steep steps by very manageable. Make sure to double check any reservations that you might make to be sure they were made properly, we had a couple that were not correct and must have been lost in translation. Jeff at the front desk did a nice job.
Stayed 3 nights in Nov 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great. Only negative is that there is no late checkout.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort with a beautiful beach and surroundings. Food and drinks too expensive though compared to Ao Nang.
Stayed 10 nights in Nov 2024

10/10 Excellent

Roberet Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was GREAT! Getting familiar with the boat and pier schedule is helpful because walking monkey trail everyday could get tiring. The breakfast buffet was good too but unfortunately I got food poisoning from a pork plate that was being served.
Stayed 7 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities
If you are looking for a quiet break with stunning views, this is perfect
Stayed 4 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, cliffside beach views
This hotel is beautiful! Definitely the grandest in Ao Nang with cliff views from the beach. My husband & I came here on our honeymoon and we couldn’t have asked for a better hotel room, overlooking the cliffs and ocean, and beach/pool area was great to relax at. The room itself is very nice as well and the shower was great. The pools and beach are very well kept. The breakfast was amazing. It had such a huge selection of breads, international foods, and juices. We only had a few dislikes 1. The hotel food and drink is extremely overpriced, and is not good. We could not fathom the price of anything there. Everything is basically 4-5x the price of anything else in the rest of Thailand. Sadly, we were so appalled by the prices we could not bring ourselves to spend any money there on anything other than the hotel room we had already paid for. Luckily we were able to take the monkey trail every day for food. 2. The romantic dinner was right in the middle of their beach, in front of a ton of people, and was not private whatsoever. I had booked online before visiting the hotel and the moment I got to the hotel and realized where it was located on the beach, I was very disappointed. For the very high price, the food wasn’t good either 3. The shampoo had the same effect on my hair as dish soap and they had no conditioner. Overall, great stay though! We loved the beachfront view from our room and the hotel is in a good location right on the other side of the monkey trail in Ao Nang.
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Travelled with group
Amazing location on a gorgeous private beach surrounded by 200’ limestone cliffs, with plenty of dining and shopping opportunities just on the other side of monkey hill. The property is starting to show its age as it is getting ready to go through a major overhaul, but the rooms are large with great balconies and amazing views.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

Leanne

Stayed 7 nights in Oct 2024

6/10 Okay

gary

Disliked: Staff & service
Property was OK but misrepresented. Maybe my fault for not investigating.Only boat transport, inconvenient .Staff was young, inexperienced and although very cordial just not trained in hospitality especially for a 5(?) star hotel.A lot of moving parts that were not explained to me, the staff pushed me into the app which was far from seamless for me(senior not terribly computer savvy), room size was not represented correctly , there was much of the room outside as an enclosure, not in the actual room.TV not always working,..Small blood stain on my sheet , food not bad but limited as was alcohol selection, beach OK but not Phuket pristine,Overall for a younger crowd who Iare looking for a secluded getaway. Not for a senior couple who wants a little more selection,convenience and graciousness.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kai

Stayed 3 nights in Oct 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful escape. Wonderful service.
Stayed 3 nights in Oct 2024

2/10 Terrible

RODRIGO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST Experience Ever
It is not a 5 star hotel, barely a 2-3 stars. Staff not prepared to help or assist with anything, not trained and dont speak english well. Staff very confused as well, with very different informations. I reserved an Ocean View Room but could only see trees outside the room that I was brought. Be aware that you are not going to rest at this “resort”. Most of the time you are going to be pre occupied with the service. Furniture at the room was so old and smell really bad. My first night was with my wife and mosquitos. Linen was so dirty… What a bad experience… Don’t know what else to say, it was the worst treatment I received in a hotel. Really interfered in my vacation. I hope thar after you read this, you should think twice about going to this place.
Stayed 4 nights in Oct 2024

8/10 Good

mark

Stayed 3 nights in Sep 2024