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4.1 out of 5

"Excellent location, very helpful, friendly staff. Rooms cleaned with fresh towels each day. Would def stay there again everything on your doorstep " More

By a verified traveller on Sat 20 Oct 2018

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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at G12 Aparthotel, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This comfortable apartment building has 14 apartments over 4 floors. Each apartment offers free WiFi and an LCD TV.

  • Each apartment offers an iPod docking station, an LCD TV and a fridge
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Royal Road and Main Market Square
  • Airport, local-area and shopping centre shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)

G12 Aparthotel ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for G12 Aparthotel

Everyone (13) Couples (4) Family (1)
1 out of 5

Posted by on 26 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Magdalena Piszczek

Dear Guest, Thank you for sharing your opinion with us. I am very sorry to hear that our services were not up to your expectations. Our primary focus is to make our guests happy and I am very sorry we failed in your case. We hope that you will give us a second chane, you will be able to host you next time. Best regards, Magdalena Piszczek Front Office Manager

5 out of 5
Excellent location, very helpful, friendly staff. Rooms cleaned with fresh towels each day. Would def stay there again everything on your doorstep

Posted by on 20 Oct 2018

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5 out of 5

Very Central Hotel!

We had a great few days staying at this hotel which was a 1 minute walk from main market square. Our room was clean and had everything we needed for a city break! Would definitely recommend and will be back again myself. Only thing I would say is that the reception and rooms are up a flight of stairs (with it being so central it’s above a shop) with no lift which might be difficult for some guests :)

Posted by , from scotland on 6 Apr 2018

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Comment from Hotel Management

6 Apr 2018 by Yuliiia Shcherbyna

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Good location, right in Kraków Square.

The room was nice, very cosy & comfortable. I enjoyed staying here but my only complaint would be the smell from the toilet.

Posted by on 5 Feb 2018

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Comment from Hotel Management

9 Feb 2018 by Grzegorz Ślusarczyk

Thanks for staying with us. We appreciate your feedback!

4 out of 5

city break in amazing city

Great location and friendly staff. Accommodation was small but ideal for our stay.

Posted by on 28 Nov 2015

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4 out of 5

city break in amazing city

Great location and friendly staff. Accommodation was small but ideal for our stay.

Posted by on 28 Nov 2015

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4 out of 5
Pidin sijannista,oli yhdinkeskustassa. Henkilökunta erittäin ystävällistä !Vuoteet (kaksi perättäistä )viettivät ,lieneekö vanha talo vinossa ? Muuten hyvinkin tyytyväsiä olimme hotelliin. Ei liikuntarajoitteisille,sillä neljän kerroksen rappuset vaikeita liikkua.

Posted by on 28 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Joanna

It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

4 out of 5
Vastaanotossa auttoivat kaikissa mahdollisissa kysymyksissä.

Posted by on 14 Aug 2019

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Comment from Hotel Management

20 Aug 2019 by Magdalena Piszczek

Dear Guest, Thank you very much for leaving your opinion about Pergamin Royal Apartments. I am delighted to read such a positive review about our staff. It was a pleasure to host you! We are looking forward to welcoming you again at our property! Best regards, Magdalena Piszczek Front Office Manager

4 out of 5
Loistava keskeinen sijainti. Hieman hankala löytää sisäänkäyntiä vaateliikkeen näyteikkunan kupeesta. Jyrkät ja pitkät portaat huoneisiin joten ei todellakaan kulkurajoitteisille.

Posted by on 26 May 2019

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4 out of 5
Sijainti loistava, kaikki äärellä. Kadun melu jatkui pitkälle yöhön. En suosittele herkkäunisille. Hotellin palvelut rajalliset, mutta koska ihan vanhan kaupungin ytimessä, palvelut löytyivät sieltä.

Posted by on 19 Apr 2019

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About the Pergamin Royal Apartments

Location ul. Grodzka 12, Kraków, 31-006

Property Features

G12 Aparthotel offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly G12 Aparthotel also features dry cleaning/laundry services, a front desk safe, and a water dispenser. This 3-star Kraków apartment is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Kraków Główny Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle, area shuttle, and shopping centre shuttle

Room Amenities

G12 Aparthotel offers 14 accommodations with iPod docking stations and minibars. Beds feature down duvets. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining
  • LCD television
  • Fridge
  • Coffee maker
  • Down blanket
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

G12 Aparthotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pergamin Royal Apartments Krakow
  • Pergamin Royal Apartments
  • Pergamin Royal Krakow
  • Pergamin Royal
  • G12 Aparthotel Hotel
  • G12 Aparthotel Kraków
  • Pergamin Royal Apartments
  • G12 Aparthotel Hotel Kraków

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.