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4.5 out of 5

"A very central location to all tourist attractions. " More

By a verified traveller on Thu 13 Feb 2020

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Castle View Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Apartment, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Double or Twin Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Kossak. During your stay, you're just a quick walk from Royal Road. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Within a 15-minute walk of Royal Road and Wawel Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Kossak ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Kossak

Everyone (9) Couples (13) Business (2) Family (1) Other (2) Friends (1)
5 out of 5
A very central location to all tourist attractions.

Posted by on 13 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Jan Czornij Front Office Manager

Dear Guest, Thank you so much for your comment on the stay at Kossak Hotel****. We truly appreciate all the feedback from our guests. We are grateful for all the positive comments and we learn from all the negative remarks. We always strive to provide personal yet professional service and our main goal is to make the stay as memorable and enjoyable as it can be. One more time thank you for your comment. Kind regards

5 out of 5

Posted by on 12 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Jan Czornij Front Office Manager

Dear Guest, Thank you so much for your comment on the stay at Kossak Hotel****. We truly appreciate all the feedback from our guests. We are grateful for all the positive comments and we learn from all the negative remarks. We always strive to provide personal yet professional service and our main goal is to make the stay as memorable and enjoyable as it can be. One more time thank you for your comment. Kind regards

4 out of 5

Posted by on 7 Jan 2020

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Comment from Hotel Management

19 Feb 2020 by Jan Czornij Front Office Manager

Dear Guest, Thank you so much for your comment on the stay at Kossak Hotel****. We truly appreciate all the feedback from our guests. We are grateful for all the positive comments and we learn from all the negative remarks. We always strive to provide personal yet professional service and our main goal is to make the stay as memorable and enjoyable as it can be. One more time thank you for your comment. Kind regards

5 out of 5

Posted by on 13 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Jan Czornij Front Office Manager.

Dear Guest, Thank you so much for your comment on the stay at Kossak Hotel****. We truly appreciate all the feedback from our guests. We are grateful for all the positive comments and we learn from all the negative remarks. We always strive to provide personal yet professional service and our main goal is to make the stay as memorable and enjoyable as it can be. One more time thank you for your comment. Kind regards

5 out of 5

Cracking at The Kossak

This is a fantastic hotel. We went there for our 45th wedding anniversary and were more than pleased. Before we arrived they organised a taxi from the airport and our celebratory meal for us. On arrival we found that we had been upgraded to a suite of rooms that overlooked the castle and river. The suite was very well appointed, clean and well decorated. The staff were all friendly and helpful. The food at this hotel is wonderful. The breakfast menu is extensive, something for everyone. The restaurant on 6th floor has a fantastic panoramic view of the river, castle and old town. The meal we had there was sublime. The location of the hotel is very good. It is only a few minutes walk to the river and castle. the main squares are a little further away but there are lots of opportunities to rest your legs and have a drink or two. Trips can be booked from the hotel and tours either pick you up there or just across the road. This is a fantastic , friendly and comfortable hotel in a good location. I would recommend this hotel to anyone. We most certainly will be returning.

Posted by on 8 Jul 2015

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5 out of 5

family trip

clean tidy well presented hotel, excellent location and fantastic staff.

Posted by on 3 Jul 2015

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5 out of 5

Great central hotel

A great hotel in the centre of Kraków. Good value for money and would certainly stay there again.

Posted by on 1 Jun 2015

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5 out of 5

Fantastic

From the minute I pulled up in the taxi I was treated like a Lord top class service from Concierge to room maid everyone working in this hotel were amazing so helpful

Posted by on 21 Nov 2014

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4 out of 5
Nice clean hotel with a good view

Posted by , from Wintersingen on 17 Jul 2024

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5 out of 5
jonkun virheen takia meille ei ollut huonetta hotellissa ensimmäiseksi yöksi .. mutta meille oli järjestetty majoitus yhdeksi yöksi eri hotelliin , sviittiin , vanhan kaupungiin, kuljetukset , matkatavaroiden vienti hoidettiin loistavasti hotellin toimesta , seuraavana päivänä kun olimme retkellä matkatavarat oli viety hotelli Kossakkiin. Aivan loistavaa palvelua 👌😊

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Jan Czornij Front Office Manager

Dear Guest, Thank you so much for your comment on the stay at Kossak Hotel****. We truly appreciate all the feedback from our guests. We are grateful for all the positive comments and we learn from all the negative remarks. We always strive to provide personal yet professional service and our main goal is to make the stay as memorable and enjoyable as it can be. One more time thank you for your comment. Kind regards

Property Features

Hotel Kossak offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Kossak. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

  • 60 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Łobzów Station (3.9 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Kossak offers 60 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Percheron – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Cafe Oranzeria – On-site café.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.

  • Number of treatment rooms 1
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per day.

Pet Policy

  • Pets: PLN 60 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PLN 60 for adults and from PLN 60 for children
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self-parking fee: PLN 65 per day
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kossak
  • Hotel Kossak Krakow
  • Kossak
  • Kossak Hotel
  • Kossak Krakow
  • Kossak Hotel Krakow

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.