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Mercure Krakow Fabryczna City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Krakow Fabryczna City

Property amenity
Exterior
Reception
Superior Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Fabryczna 13, Kraków, 31553
  • Tauron Arena Kraków
    3 min drive
  • Polish Aviation Museum
    5 min drive
  • Jewish Cemetery
    5 min drive
  • Kraków (KRK-John Paul II - Balice)
    31 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 1 Double Bed

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, 1 Double Bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

AC Hotel by Marriott Krakow

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (393)
The price is CHF 111
for 1 room
includes taxes & fees
10 Jan - 11 Jan
AC Hotel by Marriott Krakow

About this property

Mercure Krakow Fabryczna City

Eco-certified hotel connected to the convention centre in Kraków with a health club
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Housekeeping is available on request.
Mercure Krakow Fabryczna City offers 195 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Mercure Krakow Fabryczna City, you'll be connected to the convention centre and within walking distance of Tauron Arena Kraków. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at FABRYCZNA 13
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from Tauron Arena Kraków and a few minutes from Oskar Schindler Factory
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Mercure Krakow Fabryczna City offers its guests a kids' pool, an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 23681 square feet (2200 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and a garden are also featured at the eco-certified Mercure Krakow Fabryczna City. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
FABRYCZNA 13 – This restaurant specialises in international cuisine.
FABRYCZNA 13 BAR – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (PLN 70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FABRYCZNA 13
  • FABRYCZNA 13 BAR

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (23,681 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 135.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 per person
  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: PLN 70 per day
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 135.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Krakow Fabryczna City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mercure Krakow Fabryczna City Hotel
Mercure Krakow Fabryczna City Kraków

Mercure Krakow Fabryczna City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 104 reviews" "
Rating 8 - Good. 26 out of 104 reviews" "
Rating 6 - Okay. 4 out of 104 reviews" "
Rating 4 - Poor. 2 out of 104 reviews" "
Rating 2 - Terrible. 0 out of 104 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ewelina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service
Everything was wonderful! Great and friendly staff! Very clean rooms. Would definitely recommend to anyone visiting Kraków.
Stayed 2 nights in Aug 2024

8/10 Good

Ewelina

Business traveller
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Stayed 3 nights in Aug 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Stayed 4 nights in May 2024

10/10 Excellent

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Extremely attractive hotel. Very unique in his style. Had a great time.
Stayed 2 nights in May 2024

10/10 Excellent

Ewelina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

C

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel complex outside city center
Came for a conference and found the hotel complex pretty impressive. Loved the architectural factory aesthetic, lots of restaurants, and while I didn't use the spa/pool others said it was excellent. My room was large and the bed really comfortable. Wonderful breakfast buffet. I was told I didn't have conditioner or body lotion because to save the environment by having less plastic bottles in the room but some of the other rooms had them and I had to go out and buy these items so their logic is off. The bathroom door is rigged to fully shut which I found incredibly annoying and had to prop it open with a bag. Staff in the hotel bar seemed to have contempt for customers but front desk staff were great. So some things were wonderful, others need improvement. Overall I was glad to stay there and would return in future.
Stayed 4 nights in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Robert

All good
Stayed 1 night in Feb 2024

10/10 Excellent

Andrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel. Really pretty interior and the breakfast was amazing! The restaurants in the hotel are amazing too. The spa is also fab. Definitely would return!
Stayed 4 nights in Dec 2023

10/10 Excellent

Barbara

Stayed 2 nights in Dec 2023

8/10 Good

Andrew

Stayed 4 nights in Mar 2023

8/10 Good

Jack, Vassalboro

Travelled with family
Liked: Cleanliness, staff & service
It is a very nice place to stay. Restaurants and area are ok. However, property air conditioning needs improvement.
Stayed 2 nights in Jul 2023

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great experience. The hotel has a very nice, contemporary look. Room was quite big. The breakfast was very impressive & delicious! So many choices and verity of food. It gets very quiet after 11pm - so if you want to get a drink later at night not possible. There was some construction being done outside - expect some noice after 8am. But generally this was a great choice! I would stay there again!
Stayed 2 nights in May 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent facilities
Fantastic hotel all-round
Stayed 4 nights in Apr 2023

10/10 Excellent

Aliaksandr

Stayed 3 nights in Mar 2023

10/10 Excellent

Aliaksandr

Stayed 3 nights in Mar 2023

10/10 Excellent

nir

Stayed 2 nights in Feb 2023

8/10 Good

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good apart from only having a bath and a hand held shower? Wasn’t shown when booking and I feel should have been.
Stayed 3 nights in Oct 2022

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2022