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"I am sorry to say that on check-in late evening of Sunday 19th May we were not provided with a room with the undernoted description. Due to it being d ... " More
12 Feb 2023 by Vadym Tarasenko
Dear Michael,Thank you very much for taking your time to share your experience regarding your recent stay with us.We are happy that your expectations were met and you were satisfied with our service. Hope that during your next visit to Krakow we will see you again as our guest.Kind regards,Vadym TarasenkoGuest Service Representative
24 May 2019 by Zofia Łojewska
Dear Guest, Thank you for taking the time to rate us. We take the feedback from our guests very seriously. We are very sorry about the situation which has occured during your stay. We encourage you to always contact the front desk in situation like that. We are eager to help. We hope that you will choose to stay with us again, so that we may improve oursleves in your eyes. Kind regards, Zofia Łojewska Guest Service Representative Park Inn by Radisson
6 Jun 2018 by Aneta
Dear Dion, Thank you for taking the time to review your stay with us. We will let "mini Ewa" know that you were pleased with her service :-) We hope to welcome you back again soon. Sincerely, Aneta Zarebska Front Office Manager Park Inn by Radisson
4 Nov 2019 by Park Inn by Radisson Response
Dear Guest, Thank you for your review. We always learn from the useful reviews and your unusual comment helped us rethink about one specific detail I regret reading that your stay was not according your expectations. We took your suggestions very seriously. I hope on an other occasion we will have the opportunity to surprise you :) Kindest Regards, Daniel Warcholek Front Office Shift Leader
19 Oct 2019 by Zofia
Dear Guest, Thank you for your thorough feedback. We are glad to know that your stay with us was pleasant. We hope to see you again! Kind regards, Zofia Łojewska Guest Service Representative
13 Oct 2019 by Zofia Łojewska
Dear Guest, Thank you for your feedback. We are sorry for the inconvenicence during your stay. We value our guests voice and we will try our best to ensure that similar situations never occur again. Kind regards, Zofia Łojewska Guest Service Representative
19 Aug 2019 by Zofia
Dear Guest, Thank you for your feedback. We are happy to hear tha tyou had a good stay at our hotel. We hope you will return to us! Kind regards, Zofia Łojewska Guest Service Representative
16 Aug 2019 by Zofia
Dear guest, Thank you for your review. We are glad to hear that you had a pleasant stay with us. We hope to see you again! Kind regards, Zofia Łojewska Guest Service Representative
Park Inn by Radisson Krakow offers its guests a fitness centre and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. Spa services, a vending machine, and multilingual staff are also featured at the eco-certified Park Inn by Radisson Krakow. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 4-star Kraków hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Park Inn by Radisson Krakow offers 152 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Vibes Restaurant & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Park Inn by Radisson Krakow offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
