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4.3 out of 5

"Fantastic location clean comfortable and staff excellent " More

By a verified traveller on Tue 26 Mar 2019

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Family Apartment, 1 Bedroom (Air Condition)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

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Hotel Description

With your stay at Turnau City Aparthotel, you're connected to a shopping centre and just a quick walk from Royal Road. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge). Built in 2009, this comfortable aparthotel has 74 apartments over 6 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a fenced garden and a flat-screen TV
  • Free Wi-Fi (speed: 25+ Mbps)
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include convenience store, laundry facilities and multilingual staff
  • Just a 5-minute walk from Royal Road and 14 minutes on foot from Main Market Square
  • Airport shuttle service available for a fee

Turnau City Aparthotel ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Turnau City Aparthotel

Everyone (6) Couples (4) Family (3)
5 out of 5
Fantastic location clean comfortable and staff excellent

Posted by on 26 Mar 2019

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4 out of 5
Great location, clean apartment, good for quick stopover.

Posted by , from London, GB on 25 Feb 2019

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5 out of 5
Comfort sviitti hyvin varusteltu, erityisesti keittiö. Iso terassi. Parisänky tosi kapea.

Posted by on 27 Aug 2022

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4 out of 5
Wohnung neben dem Bahnhof / Busbahnhof. Sehr praktisch, neu und gut ausgestattet. Gute Kommunikation mit den Staffs und zu einem guten Preis.

Posted by on 4 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by Viktoriia Osadchuk

Dear Guest, Thank you very much for your review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards,

4 out of 5
Loistava sijainti kauppakeskuksen vieressä ja juna aseman läheisyydessä

Posted by on 25 Feb 2020

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Comment from Hotel Management

16 Mar 2020 by Viktoriia Osadchuk

Dear Guest Thank you very much for your review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards,

4 out of 5

Posted by on 11 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Vitalii A

Dear Guest, Thank you very much for such a nice and warm review! Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards, Vitalii Antontsev, Customer Service specialist

3 out of 5

Posted by on 28 Aug 2019

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Comment from Hotel Management

12 Oct 2019 by Vitalii A

Dear Guest, thank you very much for your nice review - it is very important for us, because it will help us to improve the services. We will do our best to make your next stay even more comfortable. We are happy that you spent an amazing time in Kraków - you are more than welcome at Turnau Apartments! Vitalii Antontsev, Customer service specialist

4 out of 5
Saavuimme ilmeisesti hieman keskeneräiseen huoneeseen, puuttui tyynyn liinoja ja pyyhkeitä. Asunto oli tilava ja uudehko ja hyvin varusteltu. Vastaanoton palvelu oli ihan ok, vastasnotto/ aamiaishuone oli aika ahdas ja ruuhkainen. Sijainti oli hyvä, hinta/laatuduhde kohdallaan. Ebookers ilmoitti meille että aamiainen kuuluu hintaan, mutta hotellilla yritettiin meiltä kuitenkin ottaa siitä maksu.

Posted by on 16 Aug 2019

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Comment from Hotel Management

12 Oct 2019 by Vitalii A

Dear Guest, thank you very much for your review - we are very happy that you spent such an amazing time in Kraków with us. Thanks for the suggestions, because it will help us improve the services. Every single opinion is valuable and we try to upgrade our standards for our Guests! You are more than welcome here anytime, and we will try to make your stay even better! Best regards, Vitalii Antontsev, Customer Service specialist

5 out of 5
Room was as promised and the pictures where as good as the apartment was. Clean and modern with fully equipped kitchen.

Posted by on 16 Aug 2019

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Comment from Hotel Management

12 Oct 2019 by Vitalii A

Dear Guest, We are very happy that you spent wonderful time with us in Krakow. We hope that you will be able to recommend our property to your friends! Yours sincerely, Vitalii Antontsev, Customer Service Specialist

4 out of 5
Ystävällinen respa ja siistit huoneet. Hyvä huoneistohotelli. Pyyhkeitä oli liian vähän. Ilmastointia ei ollut ja makkarin sängyn säleiköstä puuttui välipuita.

Posted by on 4 Jul 2019

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Property Features

Turnau City Aparthotel offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Turnau City Aparthotel also features laundry facilities, a corner/local shop, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Kraków aparthotel is smoke free.

  • 74 guestrooms or units
  • 6 levels
  • 4 buildings
  • Built in 2009
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kraków Główny Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Turnau City Aparthotel offers 74 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include baths or showers and hairdryers. This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 32-inch flat-screen televisions come with digital channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.

  • In-room kitchenette
  • In-room dining
  • Private fenced garden
  • Flat-screen television
  • Digital channels
  • Fridge
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Bath or shower
  • Housekeeping (limited)
  • Nightly turndown service
  • Hairdryer
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:30 AM to 11:00 AM.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.

Turnau City Aparthotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 60.0 per day.
  • Cots (infant beds) are available for PLN 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 5:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately PLN 40 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self-parking fee: PLN 60 per day
  • Early check-in fee: PLN 100 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Crib (infant bed) fee: PLN 30.0 per day
  • Rollaway bed fee: PLN 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Angel City Turnau Apartment Krakow
  • Angel City Turnau Krakow
  • Angel City Turnau
  • Angel City by Turnau
  • Turnau City Aparthotel Kraków
  • Turnau City Aparthotel Aparthotel
  • Turnau City Aparthotel Aparthotel Kraków

You should know

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.