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Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Tent

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Comfort Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Comfort PLUS family room OHANA

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Tropical Islands , you're connected to a railway/underground station and just a quick walk from Tropical Islands Resort. Free WiFi in public areas, 2 indoor pools and 4 bars are available.

  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the fine-dining restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 2 indoor and 2 outdoor pools
  • Indulge with manicures and pedicures, body scrubs or massages at Sauna-Landschaft
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • 0.5 mi (0.8 km) from Tropical Islands Resort and 12.4 mi (20 km) from Museum Baruther Glashuette

Tropical Islands ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tropical Islands

Everyone (10) Couples (2)
5 out of 5

Posted by on 8 Jul 2024

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5 out of 5

Posted by on 13 May 2024

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5 out of 5
Es war einfach super und ich konnte meinem ägyptischen Verlobten etwas schönes bieten. Einfach ein großes Dankeschön an alle Mitarbeiter

Posted by on 18 Oct 2022

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5 out of 5
Le complexe intérieur est immense avec forêt tropicale, Lagoon et piscine ainsi que la nouveauté extérieure Amazonia et sa rivière sauvage et piscine chauffée. Le spa est magnifique avec de beaux décors.

Posted by on 23 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Social Media & CRM

Merci beaucoup

4 out of 5
Alles sehr sauber, Personal sehr freundlich. Wir hatten ein nature Home gebucht, 4 Personen plus aufbettung auf 6. Für einen kurztrip vom Platz her völlig ausreichend, allerdings sollte das Geschirr auch für 6 Leute vorhanden sein, wenn man es als 6-Personen-Unterkunft mieten kann. Wir hatten nur 4 Wassergläser, 5 Messer, 5 Tassen und 4 Kaffeelöffel. Neben diesen in unseren Augen eher Kleinigkeiten war es ein schöner, insgesamt der 5. Aufenthalt fur uns im TI

Posted by on 23 Dec 2019

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Comment from Hotel Management

12 Feb 2020 by Christoph (Social Media & CRM)

Lieber Gast, vielen Dank für Ihr Feedback. Es freut uns sehr, dass es Ihnen bei uns gefallen hat. Vielen Dank auch für die Anregung. Ich leite diese sehr gerne an die Kollegen weiter. Wir wünschen Ihnen eine angenehme Woche und bis zum nächsten Mal im Tropical Islands.

3 out of 5
Wir hatten ein Zelt..... Die Matratzen könnten dicker sein

Posted by on 17 Aug 2019

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4 out of 5

Posted by on 4 Aug 2019

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3 out of 5
Nicht gefallen : Mein reserviertes Zelt war aufeinmal garnicht mehr reserviert für mich da lief irgendwas schief mit doppelt Reservierung..

Posted by on 2 Aug 2019

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4 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Social Customer Relationship Management

Sehr geehrter Gast, vielen Dank für Ihren Besuch des Tropical Islands und dafür, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Sie würden unser Resort offenbar fast uneingeschränkt weiterempfehlen und das freut uns riesig. Vielen Dank für die überaus positive Bewertung. Sollten Sie noch weitere, detaillierte Anregungen für uns haben, können Sie uns diese gern direkt via E-Mail mitteilen. Wir wünschen Ihnen noch eine angenehme Woche und freuen uns auf Ihren nächsten Besuch des Tropical Islands. Beste Grüße Ihr Tropical Islands Team

4 out of 5

Posted by on 28 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Social Customer Relationship Management

Sehr geehrter Gast, vielen Dank für Ihren Besuch des Tropical Islands und dafür, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Sie würden unser Resort offenbar fast uneingeschränkt weiterempfehlen und das freut uns riesig. Vielen Dank für die überaus positive Bewertung. Sollten Sie noch weitere, detaillierte Anregungen für uns haben, können Sie uns diese gern direkt via E-Mail mitteilen. Wir wünschen Ihnen noch eine angenehme Woche und freuen uns auf Ihren nächsten Besuch des Tropical Islands. Beste Grüße Ihr Tropical Islands Team

Property Features

Step outside to unwind on the sandy beach. Enjoy your summer holiday at Tropical Islands with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. This beach hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Parking is available for a fee. Smoking is allowed in designated areas at this Krausnick-Gross Wasserburg hotel.

  • 285 guestrooms or units
  • 4 bars or lounges
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Smoking in designated areas
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brand Tropical Islands Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Tropical Islands offers 285 accommodations.

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Tropical Garden – This fine-dining restaurant serves lunch and dinner.

Sawadee – This buffet restaurant specialises in international cuisine. Open daily.

Palm Beach – This restaurant serves lunch, dinner and light fare. Open daily.

Mondial Foodcourt – This buffet restaurant specialises in international cuisine. Open daily.

Tropino Kinder-Restaurant – This restaurant specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

A private beach, a health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools, 2 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Segway rental/tour on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Archery on site
  • Ropes course on site
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna-Landschaft. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Thai massage
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 3
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Smoke detector
  • Children stay free
  • Debit cards
  • Online penalty collection
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.14 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.90 per person
  • Uncovered self-parking fee: EUR 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropical Islands Krausnick-Gross Wasserburg
  • Tropical s KrausnickGross Was
  • Tropical Islands
  • Tropical Islands Hotel
  • Tropical Islands Resort
  • Tropical Islands Krausnick-Gross Wasserburg
  • Tropical Islands Hotel Krausnick-Gross Wasserburg

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.