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AnCasa Hotel Kuala Lumpur, Chinatown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AnCasa Hotel Kuala Lumpur, Chinatown

Exterior
Front of property
Outdoor pool
Reception
In-room safe, iron/ironing board, cots/infant beds, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
Jalan Tun Tan Cheng Lock, (off Jalan Bukit Bintang), Kuala Lumpur, 50050
  • Petaling Street
    2 min walk
  • Hameed’s
    1 min walk
  • Kuala Lumpur Masjid Jamek Station
    8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Superior Twin Room

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Superior Twin Room

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Ancasa Floor

Ancasa Floor | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Ancasa Floor

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, cots/infant beds, free WiFi

Deluxe Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, iron/ironing board, cots/infant beds, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

AnCasa Hotel Kuala Lumpur, Chinatown

Hotel with a full-service spa, steps from Petaling Street
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free shopping centre shuttle are also provided. Other amenities include a fitness centre, a bar/lounge and self parking.
AnCasa Hotel Kuala Lumpur, Chinatown offers 294 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at AnCasa Hotel Kuala Lumpur, Chinatown. During your stay, you're just a quick walk from Petaling Street. Free WiFi in public areas, a free shopping centre shuttle and a full-service spa are available.
  • Free WiFi
  • Enjoy local cuisine while dining at Saffron Brasserie
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Steps from Petaling Street and 11 minutes on foot from Merdeka Square
  • Free shopping centre shuttle service
AnCasa Hotel Kuala Lumpur, Chinatown offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4984 square feet (463 square metres) and includes conference space. A children's pool, tour/ticket assistance, and concierge services are also featured at AnCasa Hotel Kuala Lumpur, Chinatown. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Saffron Brasserie – This restaurant specialises in local cuisine and serves lunch and dinner.
Madam ZEE – On-site restaurant. Open daily.
BiTes – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (MYR 10 per stay)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BiTes
  • Madam ZEE
  • Saffron Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,984 square feet of conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AnCasa Hotel Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MYR 80 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35 per person
  • Self-parking fee: MYR 10.00 per stay
  • Crib (infant bed) fee: MYR 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ancasa Hotel Kuala Lumpur
Ancasa Hotel
Ancasa Kuala Lumpur
Ancasa
Kuala Lumpur Ancasa Hotel
AnCasa Hotel Kuala Lumpur
Ancasa Hotel Spa Kuala Lumpur

AnCasa Hotel Kuala Lumpur, Chinatown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 120 out of 579 reviews" "
Rating 8 - Good. 261 out of 579 reviews" "
Rating 6 - Okay. 126 out of 579 reviews" "
Rating 4 - Poor. 48 out of 579 reviews" "
Rating 2 - Terrible. 24 out of 579 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Arjun, Singapore

Liked: Staff & service
Its pretty basic for a superior room toilet stinks
Stayed 1 night in Aug 2024

8/10 Good

Shankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location in KL to get around if needed. Highyly recommended.
Stayed 1 night in Jul 2024

6/10 Okay

cam Hong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Imtiaz

Stayed 3 nights in Jul 2024

10/10 Excellent

LACHLAN

Stayed 2 nights in Jul 2024

8/10 Good

Yew-Wooi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

sumit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location… nice rooms and breakfast options.
Stayed 1 night in Jun 2024

6/10 Okay

Bee yian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
When I place “do not disturb “ sign on the door on my second day. And your housekeeping doing my room when I’m out with the “do not disturb”sign on door? In March when I stay in your hotel, there is sign hang on door and they never clean the room. So what the standard for room make up?? To hang sign or don’t hang sign???? Luck there is nothing missing. And my room stay I only have 2 hanger?? There is no more shower gel and when room cleaning, they never replace? Is the second time I’m stay in your hotel..
Stayed 4 nights in Jul 2024

10/10 Excellent

WENTONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Jul 2024

10/10 Excellent

Wentong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality
Stayed 3 nights in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Decent economy hotel with helpful staff on Reception. Close to a public transport hub so one can traverse KL cheaply, fast and effectively.
Stayed 2 nights in Jun 2024

8/10 Good

Shankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, central to everything. Close to restaurants, bukit bintang , KLCC , Petaling St etc. Great location to experience the nightlife too.
Stayed 1 night in Jun 2024

10/10 Excellent

Kaitlyn

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good
Stayed 1 night in May 2024

10/10 Excellent

joselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy traveler
it was very nice no complains, the ladies at the front desk where very helpful thanks.
Stayed 2 nights in May 2024

8/10 Good

chuan zhen

Stayed 1 night in May 2024

10/10 Excellent

chuan zhen

Liked: Cleanliness
Stayed 4 nights in May 2024

6/10 Okay

chuan zhen

Stayed 2 nights in Apr 2024

8/10 Good

KEVIN

Liked: Staff & service
Good
Stayed 1 night in Mar 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed in this hotel twice. The first time was when we first arrived in KL. The second time was the last part of our trip. We loved the location of this property and how convenient it is to almost everything we needed. The staff were very friendly and helpful with our needs. Everyone at the hotel went above and beyond to help us when we needed it. We are very grateful and appreciative to all of the great people who came forward to support and assist us. The only thing that I found very inconvenient is the lack of a laundry facility at the property. Due to some bad experiences in the past with laundry services offered at a hotel, we were weary of using the service. We preferred to do our own laundry and having a laundry facility at the hotel that you have a long stay would be so much easier. Nevertheless, we did have a very lovely time staying at this property despite of our situation. Much appreciation to all the staff at AnCasa hotel Kuala Lumpur.

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel
Stayed 2 nights in Mar 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Neil

Liked: Staff & service, property conditions & facilities, room comfort
Oh my...
We started our 4 days 3 nights stay on an absolute wrong foot. The check in was breezy though unnecessary. The reception was able to confirm our reservations but we were then led to the check in kiosk just to dispense the keys with the reception explaining the steps. I'm not sure if this is ideal as the average or most customers are not coming back enough to use the check in feature but it's not a hassle just a bit unnecessary. Ok then, we moved to our room which was a nightmare. The humid smell and the horrifying unclean carpet was so nasty. I see crumbs of titbits, chips and hair on the floor. I slipped into the bedroom slippers and was so mad. I had to pick them up with wet tissues. The fridge was without words possibly the worse I've come across. Beverage or some kind of liquid was congealed and I couldn't and wouldn't want to clean it myself. I called the staff and was told that it was tea milk. Honestly, that wasn't the question, I just wanted it clean not a forensic analysis of said liquid. Some time later I got a automated email from Hotel.com asking for my check in experience, I related the above scenario and io and behold I got a phonecall from the hotel staff 4 hours later explaining and expressing interest to come back immediately to vacuum the room. It was late and I was tired so no. But I asked to please do the room well the next day. That was a real plus. Immediacy and an earnest to remedy the situation. The free one off breakfast which was an attempt to apolo
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant helpful staff . Good pool and gym
Stayed 1 night in Feb 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean Rooms and close to all amenities. We enjoyed ur stay although we had to move rooms due to people smoking next door!
Stayed 1 night in Feb 2024