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Best Western i-City Shah Alam

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western i-City Shah Alam

Exterior
Exterior
Children’s activities
Exterior
Property grounds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
A-GF-01, No 6, Persiaran Multimedia, i-City, Selangor Golden Triangle, Shah Alam, Selangor, 40000
  • i-City
    4 min walk
  • Secret Recipe @ Section 7 Shah Alam
    2 min walk
  • Kuala Lumpur Bukit Badak KTM Komuter Station
    8 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Superior Twin (Non-Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin (Non-Smoking) - Free Water Park Access

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King (Non-Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King (Non-Smoking) - Free Water Park Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin (Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin (Smoking) - Free Water Park Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin (Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin (Smoking) - Free Water Park Access

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King (Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King (Smoking) - Free Water Park Access

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen (Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen (Smoking) - Free Water Park Access

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin (Non-Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin (Non-Smoking) - Free Water Park Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen (Non-Smoking) - Free Water Park Access

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen (Non-Smoking) - Free Water Park Access

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for King Suite Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Suite Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for King Suite Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe King Room Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

In-room safe, desk, blackout curtains, iron/ironing board

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western i-City Shah Alam

Hotel with a free water park, near Central i-City Shopping Centre
Free water park access, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Best Western i-City Shah Alam offers 214 air-conditioned accommodations with fireplaces and a safe. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western i-City Shah Alam, you're just a quick walk from i-City. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a playground
  • Just a 3-minute drive from Central i-City Shopping Centre and 6 minutes from Shah Alam Convention Center
  • Airport shuttle service available for a fee
Best Western i-City Shah Alam offers its guests a complimentary water park and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western i-City Shah Alam. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Shah Alam hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western i-City Shah Alam has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free water park
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property provides shuttle services to and from the shopping mall 5 times daily.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western i-City Shah Alam

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 20 for children
  • Airport shuttle fee: MYR 220 per person (return)
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western i-City Shah Alam Hotel
Best Western i-City Hotel
Best Western i-City Shah Alam
Best Western i-City
I City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel
Best Western i-City Shah Alam Shah Alam
Best Western i-City Shah Alam Hotel Shah Alam

Best Western i-City Shah Alam Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 185 reviews" "
Rating 8 - Good. 75 out of 185 reviews" "
Rating 6 - Okay. 44 out of 185 reviews" "
Rating 4 - Poor. 3 out of 185 reviews" "
Rating 2 - Terrible. 5 out of 185 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Komala, Petaling Jaya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Florence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel.. staff also are very friendly, especially Fairos, a senior duty manager, very helpful greeted me everyday to make sure im ok, I will definitely be back and want to experience the theme park.
Stayed 4 nights in Apr 2023

10/10 Excellent

Jesvinder

Stayed 1 night in Dec 2022

8/10 Good

Jesvinder

Stayed 5 nights in Dec 2022

10/10 Excellent

NOR SHAM BINTI MD JUB

Stayed 2 nights in Dec 2022

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

KEE HANG

Stayed 3 nights in Jun 2022

6/10 Okay

richard

Business traveller
Liked: Staff & service
Picked up the toom phone to order room service and the cable fell out
Stayed 4 nights in May 2022

8/10 Good

nurul hanisah

Stayed 1 night in May 2022

10/10 Excellent

Rosmadi

Stayed 2 nights in May 2022

10/10 Excellent

Chin Hui

Stayed 3 nights in Apr 2022

10/10 Excellent

Thainmuli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting excellent
Stayed 4 nights in Apr 2022

8/10 Good

Aliaa

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It is a nice place to stay
Stayed 2 nights in Mar 2022

10/10 Excellent

MAWARTI BINTI TUDANG

Best
Stayed 1 night in Mar 2022

8/10 Good

Francis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay, will prefer coming back
Stayed 4 nights in Mar 2022

8/10 Good

Sulaiman Mohd Zambri, Johor Bahru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay in as surrounded by the shopping centers and attractions
Stayed 1 night in Feb 2022

10/10 Excellent

Ramesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Time staying in Shah Alam
Easy access to my office. Service outstanding, Very friendly staff with good amenities. Room was comfortable, clean and service staff accommodating.
Stayed 1 night in Jan 2022

4/10 Poor

Fahri Zaini

Business traveller
Stayed 1 night in Oct 2020

8/10 Good

Jyalin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Mohd Fairul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent
Reservation fast and easy, the staff friendly and helpfull, room is clean and neat
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is good. The room is true to the pictures.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already more than 6 time check in this hotel, the best hotel in icity to stay
Stayed 1 night in Dec 2019

10/10 Excellent

ROSMADI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Nice place & environment
Stayed 2 nights in Dec 2019