Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Petaling Street
    2 min walk
  • Central Market
    8 min walk
  • Jamek Mosque
    12 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

Room, 2 Double Beds, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, View, Tower

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed, View, Tower

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

Hotel with 2 restaurants, near Jamek Mosque
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with a safe and complimentary slippers. Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Four Points by Sheraton Kuala Lumpur, Chinatown's great location. During your stay, you're just a quick walk from Petaling Street. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Quan's Kitchen
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from Jamek Mosque and a 4-minute drive from Kuala Lumpur Tower
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Quan's Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Lady Yi's Tea House – This café only serves light fare. Open daily.
Jann – Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 260 out of 370 reviews" "
Rating 8 - Good. 101 out of 370 reviews" "
Rating 6 - Okay. 6 out of 370 reviews" "
Rating 4 - Poor. 3 out of 370 reviews" "
Rating 2 - Terrible. 0 out of 370 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s walkable to the popular eateries around Chinatown but yet not too busy or crowded area. Very convenient!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Jul 2024

8/10 Good

Jesmond

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 2 nights in Jul 2024

8/10 Good

Christopher, Esperance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Ritar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Hotel room was nice and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Keat Meng Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Chinatown, there are many points of interest within walking distance. There's also no shortage of cafes, restaurants, and shopping. Even the hotel bar had some very interesting cocktails and a great view!
Stayed 4 nights in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property could not have been better for dining options, shopping, and transport. All staff were always cheerful and helpful. My bed was incredibly comfortable. I hope to return.
Stayed 5 nights in May 2024

10/10 Excellent

Wei, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Room service food were tasty, staffs were friendly. Pretty hotel, nice neighborhood with lots of food selection
Stayed 1 night in Jun 2024

8/10 Good

SPrasannan

Stayed 1 night in Jun 2024

8/10 Good

Ashish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

Tete

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and attentive
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
2nights stay
strategic location and a short walk to Pasar Seni interchange and Chinatown, many local foods and activities. Room is clean and staffs are friendly!
Stayed 2 nights in Jun 2024

8/10 Good

Myra, Trophy Club

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it’s walkable to Chinatown. I didnt like d hotel lobby located on 7th floor. It would b more convenient on d 1st floor.
Stayed 4 nights in Jun 2024

10/10 Excellent

TAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Adriana

Stayed 2 nights in May 2024

10/10 Excellent

Pedro Paulo

Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed I've had in a while
Great stay, comfy bed, super nice staff. Highly recommended
Stayed 1 night in May 2024

10/10 Excellent

Shang Hui

Travelled with family
Liked: Cleanliness, amenities
Very good
Stayed 4 nights in May 2024

10/10 Excellent

Jian Zhi Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

Oon Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel located at KL Chinatown and conveniently walkable toward petaling street and easy to get access to surrounding area by local Grab services.
Stayed 2 nights in May 2024

10/10 Excellent

Charles, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to LRT, MRT and monorail.
Stayed 2 nights in May 2024

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel for sure. I have 5 star for all areas. What stood out the most for me was the incredible service I received from the breakfast staff. Always with a smile, courteous and efficient. The breakfast meal had many different choices which I really appreciated. My room was cleaned professionally daily with great attention to detail. Yes I would highly recommend this location.
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff and location for KL tourism
Very modern and comfortable hotel in a great location for exploring markets, like Central Markets and Petaling Markets. Lots of dining options around, plus easy to access train stations. Hotel is next door to the new Merdeka 118 building, which will be great when it opens and the night sky views over to the Petronas towers is stunning Hotel staff were very friendly and helpful. Pool looked amazing (though we didnt have time to try it) as did the bar and restaurant. The laundry service was a bit expensive but very efficient and easy to organize. Would recommend.
Stayed 3 nights in May 2024