Four Points By Sheraton Kuala Lumpur, City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Deluxe Room, 1 King Bed, Non Smoking, Tower | Minibar, in-room safe, desk, laptop workspace
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    10 min walk
  • Suria KLCC Shopping Centre
    12 min walk
  • KLCC Park
    13 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    56 min drive

Room options

Studio, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 King Bed, Non Smoking

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Family Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, City View

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Double Beds, Non Smoking, City View

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Tower

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Tower

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Double Beds, Non Smoking

  • 82 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Tower

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Pool Access)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, City View

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Points By Sheraton Kuala Lumpur, City Centre

Family-friendly hotel connected to the convention centre in Golden Triangle with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Four Points By Sheraton Kuala Lumpur, City Centre offers 513 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.
With your stay at Four Points By Sheraton Kuala Lumpur, City Centre, you're connected to the convention centre and just a quick walk from Kuala Lumpur Forest Eco Park. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local and international cuisine while dining at The Mesh
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a playground
  • Within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre
Four Points By Sheraton Kuala Lumpur, City Centre offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

Event space at this hotel measures 28148 square feet (2615 square metres) and includes a conference centre. A children's pool, a 24-hour fitness centre, and spa services are also featured at the family-friendly Four Points By Sheraton Kuala Lumpur, City Centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
The Mesh – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Sichuan Kitchen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference centre (28,148 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 28 2024 to December 1 2024 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Kuala Lumpur, City Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 49 for children
  • Covered self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 97 reviews" "
Rating 8 - Good. 24 out of 97 reviews" "
Rating 6 - Okay. 6 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 3 out of 97 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Muhammad Hazim

Liked: Cleanliness
Location is great. In the heart of the city. The only setback is the service treatment by the pool staffs. Please have a look at again your SOP towards kid-friendly approach and the usage of pool facilities during rainy days.
Stayed 2 nights in Sep 2024

8/10 Good

Minal

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing KL
Stayed 3 nights in Jul 2024

2/10 Terrible

Danial

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

naychi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Jul 2024

10/10 Excellent

Kavoos

Very nice
Stayed 5 nights in Jul 2024

8/10 Good

Medina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice
Stayed 10 nights in Jun 2024

10/10 Excellent

Jakub

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Very nice hotel. Just fitness under renovation so temporary was provided
Stayed 4 nights in Jun 2024

2/10 Terrible

Quazi Mahmuduz

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good location
The hotel is in a great location in KLCC around 10 mins away from the twin towers on foot and connected to the convention center. It's renovated and has good value for money. The staff was helpful and accomodating. One thing to point out is about housekeeping. It seems that housekeeping quality depends on the team. The first day it looks like they got to our room at the end of their shift and were in a rush to finish, and some things were overlooked. The next day the room was perfectly in order and sparkling. But overall, the hotel is clean, nice, good value for money, and the staff is helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chuen Moon

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was excellant. It would be a bonus if it was free parking!
Stayed 3 nights in Jun 2024

10/10 Excellent

Kristine

Stayed 1 night in Jun 2024

10/10 Excellent

Akshat

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Jun 2024

10/10 Excellent

julio, pembroke pines

Stayed 2 nights in Jun 2024

10/10 Excellent

HANNA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Очень красиво и чисто. персонал вежливый. Дети очень понравились понравились
Stayed 1 night in May 2024

10/10 Excellent

Taariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

HANNA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
انصح به ممتاز للعائلات stuff ممتازين النشاطات ممتازين
Stayed 2 nights in May 2024

8/10 Good

Furqan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

6/10 Okay

Ahnaf

Liked: Cleanliness
Disliked: Property conditions & facilities
Good but very small room
Stayed 5 nights in Apr 2024

10/10 Excellent

Manas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was stellar!
Stayed 4 nights in Mar 2024

8/10 Good

Hamoun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family with 2 kids
Good location and friendly staff. Hotel has gone through a renovation and facilities and rooms are new and nice. We had a room with city view that overlooked the Petronas Twin Towers, that was stunning. Pool suited with kids activities such as slides was great. There is also a greta playground for kids equipped with climbing walls etc that entertains kids. We enjoyed our stay and would recommend it to families.
Stayed 5 nights in Mar 2024