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PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

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Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free pool cabanas, pool loungers
Lobby
Lifestyle Premier King | View from room
Signature Family Suite | Minibar, in-room safe, blackout curtains, iron/ironing board
2 bars/lounges, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier Double Double

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Lifestyle Suite

Lifestyle Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Suite

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Deluxe Twin

Urban Deluxe Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Family Suite

Signature Family Suite | Children’s theme room

Signature Family Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Urban Deluxe King

Urban Deluxe King | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Deluxe King

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Suite

Urban Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Suite

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Lifestyle Premier King

Lifestyle Premier King | Minibar, in-room safe, blackout curtains, iron/ironing board

Lifestyle Premier King

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier King

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier Double Double

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club Premier Twin

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for COLLECTION Club King

COLLECTION Club King | Minibar, in-room safe, blackout curtains, iron/ironing board

COLLECTION Club King

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Family Suite

Urban Family Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Urban Family Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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About this property

PARKROYAL COLLECTION Kuala Lumpur

Art Deco hotel with full-service spa and bars/lounges
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and a safe. 50-inch Smart televisions come with premium digital channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL COLLECTION Kuala Lumpur. During your stay, you're just a quick walk from Berjaya Times Square. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, hot stone massages or body scrubs at St Gregory Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the location
  • Within a 10-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 10 meeting rooms available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury PARKROYAL COLLECTION Kuala Lumpur. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Art Deco Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Thyme All-Day Dining – On-site restaurant. Reservations are required.
Botanist Lounge & Bar – This lobby lounge only serves light fare. Happy hour is offered. Reservations are required. Open daily.
Skye Chill – This poolside bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PARKROYAL COLLECTION Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 85 for adults and from MYR 42.50 for children
  • Covered self-parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 384 out of 698 reviews
Rating 8 - Good. 190 out of 698 reviews
Rating 6 - Okay. 75 out of 698 reviews
Rating 4 - Poor. 33 out of 698 reviews
Rating 2 - Terrible. 16 out of 698 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Fabulous hotel in a great area. shopping and restaurants in the area all walking distance. Hop on hop off bus stop for a great cheap tour and transport around the city area. The room was very comfortable, large room, large bed, large bathroom. Modern and clean. We had access to executive lounge with our booking and found the ‘happy hour’ drinks and snacks amazing. The staff were professional and friendly and very helpful. Our 2nd stay here , this stay was even better than the first. We will come back and have recommended to friends and family. Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to come back again any time when passing through KL. From check-in to check-out. The experience was top notch.
Stayed 2 nights in Nov 2024

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a week here, I didnt try the breakfast so unabale to comment on that but the location is fantastic for getting around KL. Well connected public transport is less than a 5 minute walk away. If you dont mind walking then quite a few main sight seeing attractions are only a 30 minute walk away. Hotel caters to all - families, people on business and Solo travellers and ideal for couples. In the heart of Bukit Bintang which itself is a very lively area. For me it lost a star in cleanliness because the rooms are mainly carpeted - whilst this is probably done for reduced sound and provides a more comforting feel, the carpet may be retaining some of the moisture from the showering and lack of window ventilation hence you seem to get a slightly damp smell. Facilities lost 1 star as I felt there should have been some complimentary drinks and snacks provided in the room fridge, also the towel rail was only held up by 2 small screws which meant any weight put on them would lead to the rail coming off exposing the sharp nails which I could imagine being a hazard for children (this could have just been my room). The staff were fantastic!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dinohairry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful pool and gym amenities. Breakfast buffet spread was wide and good. Staff made us feel welcomed as treasured guests. Left Berjaya apartments and came here straight and it was a literal rise from hell to heaven. Thank you Park Royal Collection! My family really enjoyed the short 1 night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and room was comfortable. Najmi, supervisor of Thyme was extremely helpful and helped us dealt with a unfortunate incident while we were having breakfast on 30th November. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
This hotel was absolutely beautiful and the food was spectacular not to mention the shower had the best water pressure in the world even better than my own home
Stayed 3 nights in Nov 2024

10/10 Excellent

Dinohairry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

LOK SUM

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco friendly hotel. Room is spacious and clean. Walking distance to shopping belt. Staff is helpful and polite.
Stayed 3 nights in Nov 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

nicolaas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location , friendly staff, comfortable bed and linen
Stayed 2 nights in Oct 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Su anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

MAN YEE ANITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urban deluxe room quite small
Stayed 4 nights in Nov 2024

10/10 Excellent

Boon Hwee

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Tien Luon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Wen Li

Stayed 3 nights in Oct 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay as usual. However, this stay was more than what we were expected. We happened to stay in the new swing & the rooms were beautiful. We loved what you’ve done to the swimming pool. Thank you for your hospitality. See you again in 2025 😎
Stayed 4 nights in Nov 2024

10/10 Excellent

Kenneth Jun Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright and spacious room. Very efficient layout. Less than ten minutes walking distance to major malls, eateries, monorail and railway stations. Something new everyday for breakfast buffet is a highlight. Pleasant experience overall.
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Travelled with family
Few issues with the room, we had booked 2, one for our kids. Asked for them to be located near one another and one was on another floor. On arrival the door was open with dirty towels on the floor. They did move the room to our floor but took time and was a bit frustrating. Overall the accommodation was ok and convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikita

Exellent
Stayed 7 nights in Aug 2024

10/10 Excellent

marie

Travelled with family and small children
Liked: Cleanliness, amenities
Atmosphere, clean and design
Stayed 3 nights in Jul 2024

10/10 Excellent

Firas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very kind staff, the breakfast has many choices and is very delicious, Nice location, Near the shopping mall, I highly recommend it.
Stayed 5 nights in Oct 2024