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4.5 out of 5

"An excellent place to stay in a central location to all the main shopping areas and restaurants. The fron office staff are the friendliest staff I ha ... " More

By a verified traveller on Mon 24 Sep 2018

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Studio Suite Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

One BR Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two BR Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

One BR Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two BR Premier Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable apartments at PARKROYAL Serviced Suites Kuala Lumpur. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym. Built in 2010, this luxury aparthotel has 287 apartments over 30 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, an LCD TV and a fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor
  • Local-area shuttle service available

PARKROYAL Serviced Suites Kuala Lumpur ratings based on 31 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PARKROYAL Serviced Suites Kuala Lumpur

Everyone (10) Couples (10) Family (8) Friends (1)
5 out of 5
An excellent place to stay in a central location to all the main shopping areas and restaurants. The fron office staff are the friendliest staff I have encountered in 11 years going to Malaysia. This was my 15th visit to Parkroyal Service Suites.

Posted by , from Uk on 24 Sep 2018

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Comment from Hotel Management

25 Sep 2018 by Dayana Anuar - Front Office Manager

Dear Alan, Many thanks for posting the perfect score review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. We are delighted to know about your stay was such a success and hopefully we will have the pleasure to welcome you back to our Serviced Suites in the not too distant future.

3 out of 5

not a five star

Room very spacious. Cleanliness left a lot to be desired. Staff were very helpful, polite and acccomodating. The hotel needs updating. Excellent location.

Posted by on 22 May 2018

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Comment from Hotel Management

23 May 2018 by Teekay

Dear Valued Customer, Greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you very much for sharing your experiences at PARKROYAL Serviced Suites Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting PARKROYAL Serviced Suites. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

5 out of 5

All with in walking distance

Pros: Great staff, clean and well maintained apartments, excellent leisure facilities, good food and perfectly positioned and of course no noise from street
Location: The location is excellent, a small walk and you are at bukit bintang underground and sky train which are both easy to navigate as they are colour code
This hotel has a lot to offer, the apartments are modern, spacious, very clean and well maintained. The breakfast is splendid with a very good verity of food which changes every day and the staff are so attentive which made are stay even more relaxing. They have two well kept pools with ladies and men’s separate steam rooms near the sky pool as well as two jacuzzis, and a working gym that is also well maintained. All in all I would recommend this hotel to any of my friends and when in KL will be using it again. Thank you Parkroyal for a wonderful stay

Posted by , from UK on 22 May 2018

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Comment from Hotel Management

23 May 2018 by Teekay

Dear Paul Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

5 out of 5

Bedt staff in Kl

I love Parkroyal service suites, it is well located to main shopping centres and restaurants. It is close to monorail and MRT. The staff are the friendliest i have experienced in my 10 years going to kl. The skypool on the 31st floor is amazing. The breakfast has improved immensely and a good selection of food offered. It is well priced and the rooms are very spacious. Whilst the rooms need some renovations it is an amazing place to stay.

Posted by , from Northern Ireland UK on 13 Mar 2018

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Comment from Hotel Management

14 Mar 2018 by Teekay

Dear Alan We would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. It is very rewarding when our efforts are recognized. Please be assured that we have passed your kind words to our team. We truly appreciate your kind feedback and compliments. We hope to welcome you back soon to PARKROYAL Serviced on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager

4 out of 5

Great Value

Pros: Location and cleanliness and facilities.
Cons: Only criticism was the air-con units in each room were'nt very effective at keeping rooms cool and were noisy. Maybe get them replaced for more newer
Location: Bukit Bintang is the entertainment leisure area of KL, big shopping mall with loads of eateries, loads of restaurants and bars nearby. Very good
Good place to stay in KL. Room was spacious, clean, all the mod-cons. Only criticism was the air-con units in each room were'nt very effective at keeping rooms cool and were noisy. Maybe get them replaced for more newer, quiter versions. Apart from that. I can't fault the place and would happily stay there again. Great central location and near the lively Bukit Bintang district. Lots to see and do in the area.

Posted by , from London on 16 Oct 2016

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Comment from Hotel Management

19 Oct 2016 by Teekay

Dear Jamian, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager

5 out of 5

Luxury in excellent setting

Pros: Conveniently located close to Bukit Bitang - short walk.
Cons: No good access to MRT.
Location: At only 2' walk from the bar, restaurant and entertainment street. In the center of KL
The view from the rooftop swimming pool is outstanding with KL and Petronas twin tower in front of you. Conveniently located at only 2' walk from the bar, restaurant and entertainment street. The rooms are spacious and equipped with everything you need.

Posted by , from Switzerland on 29 Jul 2016

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Comment from Hotel Management

27 Sep 2016 by Teekay

Dear Rene Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know they will be thrilled to hear that they were able provide you a sweet-suite-memorable time in Kuala Lumpur. Whatever success we achieve in meeting the needs of our guests is entirely due to the dedication and commitment of our people. We are glad to know that our product and service appealed to you. Thank you once again for leaving with us an encouraging comment. We look forward to welcoming you back for another wonderful stay as your home-away-from-home. With warmest regards, Teekay Goh - General Manager

5 out of 5

Best place to stay

I would highly recommend this hotel/apartment the room was spotless the staff were very friendly and breakfast had a great selection. They made our holiday very special room was cleaned everyday and fresh drinks at reception when you come back from your visits around KL well thought out and I would definitely stay there again.

Posted by on 3 Sep 2015

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4 out of 5

Good stop over hotel

Two nights stop over right in the middle of K L Golden Triangle Big room with everything you would want

Posted by on 22 Jul 2014

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4 out of 5

9 / 10

Great Appartments with all you need to help enjoy wonderful Kuala Lumper location is good if a little on the back street side of the town but having said that it only takes 5 mins to get to lots of Trendy Bars/Restaurants so its not to much of an issue after you get out and about. Staff are all very polite and very helpful but some have very limited english so without being critical there are plenty of other staff who will gladly help with your questions. Would we stay again the answer is Yes as all in all its good value clean nice breakfast and Free Wifi.

Posted by on 15 Mar 2014

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5 out of 5

Perfect Lication

Very good value. Excellent location to explore KL. Spacious suites with big wet rooms. Breakfast buffet better than expected. Magnificent view from Sky pool. And the best: all staff members were helpful, friendly, professional and nothing was too much for them.

Posted by on 10 Feb 2014

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About the PARKROYAL Serviced Suites Kuala Lumpur

Location No. 1, Jalan Nagasari, Kuala Lumpur, 50200

Property Features

PARKROYAL Serviced Suites Kuala Lumpur offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A library, a complimentary children's club, and an arcade/games room are also featured at the luxury PARKROYAL Serviced Suites Kuala Lumpur. Parking is available for a fee. This 5-star Kuala Lumpur aparthotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 30 levels
  • Conference rooms
  • Built in 2010
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Kitchenette
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (1.9 km / 1.2 mi)
  • Metro station: Raja Chulan Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

PARKROYAL Serviced Suites Kuala Lumpur offers 287 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Separate bath and shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 86.40 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at PARKROYAL Serviced Suites Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 37.10 for adults and from MYR 26.50 for children
  • Self-parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 86.40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur PARKROYAL Serviced Suites
  • Kuala Lumpur Serviced Suites
  • PARKROYAL Kuala Lumpur Serviced Suites
  • PARKROYAL Serviced Kuala Lumpur
  • PARKROYAL Serviced Suites
  • PARKROYAL Serviced Suites Aparthotel
  • PARKROYAL Serviced Suites Aparthotel Kuala Lumpur
  • PARKROYAL Serviced Suites Kuala Lumpur
  • PARKROYAL Suites
  • Serviced Suites Kuala Lumpur
  • Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur
  • PARKROYAL Serviced Suites Kuala Lumpur Aparthotel
  • Parkroyal Serviced Suites Kuala Lumpur Hotel
  • PARKROYAL Serviced Suites Kuala Lumpur Aparthotel
  • PARKROYAL Serviced Suites Kuala Lumpur Kuala Lumpur
  • PARKROYAL Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.