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The Westin Kuala Lumpur

5.0 star property

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Photo gallery for The Westin Kuala Lumpur

Breakfast, lunch, dinner served; international cuisine
Lobby
Presidential Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LED TV with satellite channels, TV, iPod dock
Exterior
Club Suite, 1 Bedroom, Non Smoking | Living area | 42-inch LED TV with satellite channels, TV, iPod dock

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
199, Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪4 min walk‬
  • Lot 10 Shopping Centre
    ‪6 min walk‬
  • Changkat Bukit Bintang
    ‪7 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Property amenity

Club Suite, 1 Bedroom, Non Smoking

  • 300 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Property amenity

Presidential Suite, 1 Bedroom, Non Smoking

  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Property amenity

Executive Suite, 1 Bedroom, Non Smoking

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Property amenity

Club Room, 2 Single Beds

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Property amenity

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 2 Bedrooms, Non Smoking

Property amenity

Club Room, 2 Bedrooms, Non Smoking

  • 120 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 Bedroom, Non Smoking

Property amenity

Club Room, 1 Bedroom, Non Smoking

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

JW Marriott Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is CHF 109
for 1 room
includes taxes & fees
18 Mar - 19 Mar
JW Marriott Kuala Lumpur

About this property

The Westin Kuala Lumpur

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and valet parking. Housekeeping is available on request.
The Westin Kuala Lumpur offers 443 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin Kuala Lumpur's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at The Living Room
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Pavilion Kuala Lumpur and 14 minutes on foot from Berjaya Times Square
The Westin Kuala Lumpur offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 5554 square feet (516 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin Kuala Lumpur. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
The Living Room – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Splash – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
443 Bar Lounge – This lobby lounge specialises in international cuisine and only serves dinner. Happy hour is offered. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (MYR 6 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 108 for adults and MYR 54 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 443 Bar Lounge
  • Splash
  • The Living Room

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Piano

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 5,554 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 108 for adults and from MYR 54 for children
  • Covered self-parking fee: MYR 6 per day
  • Valet parking fee: MYR 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur

The Westin Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1005 reviews
Rating 8 - Good. 334 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Denise

Liked: Property conditions & facilities
C
Stayed 2 nights in Nov 2024

10/10 Excellent

Hui Teng

Stayed 6 nights in Oct 2024

10/10 Excellent

Iris, San Francisco

Travelled with family
Liked: Amenities, property conditions & facilities
Nice location
Stayed 5 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Zdzislaw, Balcatta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They give us upgrade to apartment without any additional cost
Stayed 4 nights in Nov 2024

10/10 Excellent

Ravisankar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Nov 2024

10/10 Excellent

Wei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice room!
Stayed 5 nights in Nov 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our usual travel hotel for business , only things is the facilities are getting old.
Stayed 4 nights in Nov 2024

8/10 Good

Vincent Chew Meng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 3 nights in Oct 2024

8/10 Good

Sze Cheah

Travelled with group
Liked: Cleanliness, staff & service, amenities
The location was great. you don't have to be stuck in a jam getting to the hotel, and yet you are within walking distance to pavilion and other shopping malls. My only feedback is the room is too dim and i guess it shows the age of the property as well. The place definitely needs a refresh.
Stayed 2 nights in Aug 2024

10/10 Excellent

ZAINAH

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

ZAINAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassan 4th Gen Celebration
Good hotel. Front-desk was friendly and helpful. Breakfast have good selection. It will be better to have different menu daily. Staff Shima was very helpful with my aged parent needs and quick ensuring my dementia mum comfortable with the seat and help serving the drink..
Stayed 3 nights in Oct 2024

10/10 Excellent

goh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ubedraheem

Stayed 2 nights in Oct 2024

10/10 Excellent

IBRAHEEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

FABIAN WILFRED

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff looked a little overworked during check in not as friendly to greet. Room was a little noisy as we had neighbors whom were quite loud. Otherwise rooms were decent, bed was soft you can get a good nights sleep. Location is very convenient.
Stayed 3 nights in Sep 2024

10/10 Excellent

Priyesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay and the staff especially the door men were exceptional. Buffet breakfast was also great with lots of variety for different diets.
Stayed 3 nights in Aug 2024

6/10 Okay

Yong Whatt

Stayed 3 nights in Aug 2024

8/10 Good

Sadia

Liked: Staff & service
Disliked: Cleanliness
Lack of cleanliness....poor housekeeping
Stayed 6 nights in Aug 2024

10/10 Excellent

Ravisankar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dinesh Ian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Kiong

Travelled with family
Disliked: Staff & service
We stayed 4 nights. We had to repeatedly ask everyday for items not provided or refilled from the make up room process, eg body wash refilling, tissue rolls not provided, tea and coffee not updated. We think this is a basic duty and is therefore atrocious and unacceptable for a 5 star
Stayed 4 nights in Aug 2024

10/10 Excellent

Dr. Stephen-Claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual.
I usually enjoy staying at Westin properties no matter where in the world I travel. Staying at The Westin Kuala Lumpur was all I have come to expect from this chain. Well-trained staff, lovely property, great location, comfortable room and a delucious breakfast spread.
Stayed 2 nights in Aug 2024